A stay at Hilton Heidelberg places you in the heart of Heidelberg, within a 5-minute drive of University of Heidelberg Old Campus and Heidelberg Castle. .This eco-certified hotel is 0.8 mi (1.3 km) from Kurpfälzisches Museum and 1 mi (1.6 km) from Neckarwiese.
What's nearby
University of Heidelberg Old Campus - 16 min walk
Church of the Holy Spirit - 20 min walk
Heidelberg Castle - 3 min drive
Marktplatz - 3 min drive
Karl Theodor Bridge - 5 min drive
Getting around
Heidelberg Seegarten Tram Stop - 2 min walk
Heidelberg-Weststadt/Südstadt S-Bahn - 14 min walk
Mannheim (MHG) - 20 min drive
Restaurants
Mahlzeit - 2 min walk
Arbil Imbiss - 3 min walk
Fresko - 4 min walk
McDonald's - 3 min walk
red - Die Grüne Küche - 5 min walk
About this property
Hilton Heidelberg
Eco-certified Heidelberg hotel in Weststadt with a 24-hour fitness center
Hilton Heidelberg offers 244 accommodations with safes and bathrobes. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 244 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this Belle Époque hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, Schrieder's, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Heidelberg? This hotel has 5974 square feet (555 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.
Schrieder's - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Schrieder's Bar - This bar serves light fare only. Open daily.
24-hour room service is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Return airport shuttle (surcharge) from 5:30 AM to 10:30 PM
Airport shuttle at scheduled times
Food and drink
Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends: EUR 28 per person
1 restaurant
1 bar
24-hour room service
Restaurants on site
Schrieder's
Schrieder's Bar
Things to do
24-hour fitness centre
Family friendly
Babysitting (surcharge)
Free cots/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Travel cot
Conveniences
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Business services
24-hour business centre
Conference space (5974 square feet)
Meeting rooms - 7
Outdoors
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Hardwood flooring in public areas
Smooth flooring in public areas
Tile flooring in public areas
Wheelchair-accessible (may have limits)
More
Designated smoking areas (fines apply)
Renovated entire property – November 2023
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Free cots/infant beds
Rollaway/extra beds (surcharge)
Bathroom
Dressing gowns
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
32-inch flat-screen TV
TV channels
More
Connecting rooms available
Desk
Desk chair
Iron/ironing board
Safe
Policies
Check-in
Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests driving to the property should contact this property in advance (e.g., directions)
For more details, please contact the property using the information on the booking confirmation
Guests driving to the property should contact this property in advance. The correct GPS entry for onsite underground parking is Bahnhofstraße 7.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20 per night
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 28 per person
Airport shuttle fee: EUR 28 per person (one-way)
Self parking fee: EUR 25.00 per night
Pet fee: EUR 35 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: EUR 20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property allows children in the spa area on Thursdays from 7 AM-6 PM and Fridays and Saturdays from 7 AM-11:30 PM.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Crowne Plaza Heidelberg City Centre
Crowne Plaza Hotel Heidelberg City Centre
Crowne Plaza Heidelberg Hotel Heidelberg
Heidelberg Crowne Plaza
Crowne Plaza Heidelberg City Centre Hotel
Hilton Heidelberg Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is a nice hotel. My room was modern and clean. The problem is that it was like staying in Fawlty Towers. The staff have no idea what they are doing. At check in I was told I had a free mini bar but there was no mini bar in my room. Turns out she had made a mistake. She also told me I had no breakfast included but turns out I did so missed out on that the first day. I had to ring and ask for a hairdryer both days. No milk for coffee in the fridge. Cleaning and room service trolleys in the hallway all the time. No help with bags. Shower hose was so twisted it wet the whole bathroom floor. The air conditioning didn’t work. There was always a long queue for reception which was annoying. It was all a bit of a shambles. I wouldn’t bother staying here again for the money it cost.
Camille
Stayed 2 nights in Sep 2024
6/10 Okay
Dennis
Business traveller
10 Sept 2024
Liked: Cleanliness
For a freshly renovated property it didn’t live up to the Hilton standard.
I had a sign at the door not to clean the room and it was ignored.
Water from the shower dripping on the floor.
Shower head wouldn’t go straight. Only to the sides.
A/C not cooling and although flagged to staff not fixed within the day and neither heard back.
Gym good.
Breakfast great.
Nice clean nd modern hotel. Room had no view but that's okay. Within walking distance of shopping street and old town which is convenient. Car park is also bigger than many European garages.
The only problem we had was that our AC was not working well but as soon as we reported it they sent a maintenance person to fix it. Very responsive staff. Highly recommend.
We enjoyed our stay at Hilton Heidelberg.
Staff is very friendly and accommodating,
Verified traveller
Stayed 1 night in Jul 2024
10/10 Excellent
Kimberly
Travelled with family
21 Jul 2024
Excellent amenities, service, breakfast buffet off-the-charts, and kind administrative staff. I visited during the Microsoft crash when all the key cards stopped working and the staff remained highly professional during a fully-booked week. Kudos to them! I’d stay there again. The location is also in the far side of the Philosopher’s Path which is great because we could walk down the stairs (not up) to see the town of Heidelberg from above—spectacular!)
The Hilton Heidelberg is a lovely hotel, within walking distance of Heidelberg's Hauptstrasse. The staff is friendly, welcoming and helpful.
From the hotel, a stroll along the Hauptstrasse leads to easy access to Heidelberg Castle via the Heidelberger Bergbahn funicular railway, and then on to the mountain summit of Königstuhl with amazing views!