Sofitel Warsaw Victoria

5.0 star property

Photo gallery for Sofitel Warsaw Victoria

Terrace/patio
Property video
Premium bedding, in-room safe, blackout curtains, soundproofing
Indoor pool
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Krolewska 11, Warsaw, Masovia, 00-065
  • Place, University of Warsaw
    ‪3 min walk‬
  • Place, Presidential Palace
    ‪5 min walk‬
  • Place, Palace of Culture and Science
    ‪12 min walk‬
  • Airport, Warsaw (WAW-Frederic Chopin)
    ‪22 min drive‬

Room options

Superior Room, 2 Single Beds (High Floor)

8.6 out of 10
Excellent
(12 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(35 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed (Separate Living room)

9.4 out of 10
Exceptional
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Luxury Room, 1 King Bed (Pilsudski Square View)

9.2 out of 10
Wonderful
(15 reviews)
  • 27 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(55 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Single Beds

9.0 out of 10
Wonderful
(49 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Suite, 1 King Bed (Pilsudski Square View)

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Double Beds

  • 52 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Luxury Suite, 1 King Bed, Kitchenette (Opera)

  • 83 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Sauna

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Warsaw

With a stay at Sofitel Warsaw Victoria, you'll be centrally located in Warsaw, within a 5-minute drive of Palace of Culture and Science and National Stadium. .This family-friendly hotel is 2.6 mi (4.2 km) from Old Town Square and 0.4 mi (0.7 km) from Pilsudski Square.

What's nearby

  • University of Warsaw - 3 min walk - 0.3 km
  • Presidential Palace - 5 min walk - 0.4 km
  • Palace of Culture and Science - 12 min walk - 1.0 km
  • Old Town Square - 13 min walk - 1.1 km
  • Old Town Market Place - 15 min walk - 1.3 km

Getting around

  • Królewska 05 Tram Stop - 7 min walk
  • Warszawa Srodmiescie Station - 20 min walk
  • Frederic Chopin Airport (WAW) - 28 min drive

Restaurants

  • ‪Victoria Lounge - ‬1 min walk
  • ‪Cafe Bristol - ‬5 min walk
  • ‪Long Bar - ‬3 min walk
  • ‪Batida - ‬4 min walk
  • ‪Lobster House - ‬3 min walk

About this property

Sofitel Warsaw Victoria

Luxury hotel with 2 restaurants and a full-service spa
Sofitel Warsaw Victoria offers 368 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 50-inch LED televisions come with satellite channels and pay movies. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 368 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an indoor pool, a 24-hour fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy international cuisine at La Brasserie Moderne, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Warsaw? This hotel has 16146 square feet (1500 square meters) of space consisting of conference space and 18 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM.
La Brasserie Moderne - This brasserie specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Victoria Lounge Bar - Onsite cocktail bar. Open daily.
Kitchen Gallery - Onsite buffet restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (PLN 200 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; PLN 140 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Kitchen Gallery
  • La Brasserie Moderne
  • Victoria Lounge Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Library

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 16,146 square feet of conference space
  • 18 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Bathroom emergency pull cord
  • Lift (114 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 200 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 140 per person
  • Self parking fee: PLN 200 per day
  • Pet fee: PLN 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Sofitel Victoria
Sofitel Victoria Hotel
Sofitel Victoria Hotel Warsaw
Sofitel Victoria Warsaw
Sofitel Warsaw
Sofitel Warsaw Victoria
Victoria Sofitel Warsaw
Victoria Warsaw
Warsaw Sofitel
Warsaw Victoria
Accor Victoria Warsaw
Sofitel Victoria Warsaw Hotel Warsaw
Sofitel Warsaw Victoria Hotel
Sofitel Warsaw
Warsaw Sofitel
Accor Victoria Warsaw
Sofitel Warsaw Victoria Hotel
Sofitel Warsaw Victoria Warsaw
Sofitel Victoria Warsaw Hotel Warsaw
Sofitel Warsaw Victoria Hotel Warsaw

Sofitel Warsaw Victoria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 759 out of 1006 reviews
Rating 8 - Good. 171 out of 1006 reviews
Rating 6 - Okay. 45 out of 1006 reviews
Rating 4 - Poor. 18 out of 1006 reviews
Rating 2 - Terrible. 13 out of 1006 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maya

Stayed 5 nights in Oct 2025

10/10 Excellent

SERHIY

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Stayed 8 nights in Oct 2025

8/10 Good

Margaret

Travelled with family, Travelled with group
Liked: Cleanliness
Waited a long timre for service in the bar.4
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel but really not much to do in Warsaw.
Stayed 2 nights in Oct 2025

6/10 Okay

Christina

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Inflexible management about amending reservations. Checked us out of rooms when we extended stay...keys did not work multiple times necessitating back and forth to front desk. Inattentive wait staff in restaurants and bar. Issues with charging food to room that was not explained. Poor value. Dissappointment.
Stayed 1 night in Oct 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!
Stayed 4 nights in Oct 2025

6/10 Okay

Megan

Stayed 3 nights in Oct 2025

8/10 Good

MALGORZATA

Travelled with family
Liked: Amenities
This was my third time staying in Sofitel hotel. Unfortunately I have noticed some changes. Check in was very sloppy. I have to wait until almost 3 pm ( after my overnight flight from US) and they even forgot that I’m in the lobby waiting. Also huge difference during breakfast. Stuff was trying to be invisible. After finally catching somebody they bring me cold coffee. What have happened to all those nice college kids working in the past. I don’t know if I will be staying here in the future. Location is perfect but you have couple of other hotels…..
Stayed 1 night in Sep 2025

10/10 Excellent

Maryellen

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Oct 2025

10/10 Excellent

Lukasz

Stayed 3 nights in Oct 2025

10/10 Excellent

Henry Stanley

The facility and especially the staff we're awesome
Stayed 3 nights in Oct 2025

2/10 Terrible

Philip

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Terryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful and the staff was very friendly and helpful. This was in a great location and was walkable to Old Town and many of the sites we wanted to see.
Stayed 1 night in Sep 2025

2/10 Terrible

Philip

Disliked: Staff & service, property conditions & facilities
N/a
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very helpful staff at the front desk. Beautiful surroundings, safe , clean area, near the gorgeous Saski Park and beautiful streets and buildings. Lots of arts and cultural spots and events nearby. Small but adequate and modern gym. Coffee service at breakfast needs improvement, too slow.
Stayed 1 night in Sep 2025

4/10 Poor

Kareem

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really well positioned to explore central Warsaw and the old town. The room was comfortable and quiet although the mattress on the bed was too soft for my personal preference. The concierge staff were very helpful and full of suggestions about what to go see and do. We didn't try any of the hotel dining options as it was too easy to simply walk out and enjoy the many local cafes and restaurants. There were good transport links in the area, although we found it simplest and most convenient to use Uber to get around the city.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gevorg

Stayed 8 nights in Sep 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Amenities
Friendly and very welcoming with excellent multilingual (English & Polish) staff. Relaxing bar with a view of the square & a good choice of options for breakfast and room service. Walkable to many bars, restaurants and shopping options too. Easy to get to the 1hr bus from Frederick-Chopin airport.
Stayed 5 nights in Aug 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable. One problem I had was the coffee cups and glasses were not replaced but wiped down with a towel. We also had to call down to housekeeping for clean towels.
Stayed 3 nights in Sep 2025

10/10 Excellent

Terryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, hotel, &outstanding time in Warsaw

Everything was fantastic throughout our stay. Great location, near everything we wanted to see and visit, the staff was outstanding with everyone going the extra mile to make sure our stay was memorable.
Stayed 3 nights in Sep 2025