All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 371 out of 1000 reviews" "
10 - Excellent
371
Rating 8 - Good. 325 out of 1000 reviews" "
8 - Good
325
Rating 6 - Okay. 155 out of 1000 reviews" "
6 - Okay
155
Rating 4 - Poor. 100 out of 1000 reviews" "
4 - Poor
100
Rating 2 - Terrible. 49 out of 1000 reviews" "
2 - Terrible
49
7.8/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
4/10 Poor
Sandy
Travelled with family
25 Sept 2024
Liked: Room comfort
Sandy
Stayed 1 night in Sep 2024
2/10 Terrible
Tammy
22 Sept 2024
Tammy
Stayed 1 night in Jul 2024
8/10 Good
Jacqui
21 Sept 2024
Liked: Property conditions & facilities
Beautiful scenery, I needed more air, I felt damp and warm but my hubby said it was just me! Nice room, I liked being on the first floor and walking outside
The king bed was comfortable to me, not so much for my husband. Check-in was great since we showed up 2 hours later than we'd said we'd be there. Beautiful views and good food! Didn't use the hot tub in the room or the pool area during our stay. We stayed out till late on Saturday evening so were tired and went straight to bed. Sunday, we checked out. Overall, we had a wonderful stay as we celebrated our 44th anniversary! Thank you, Theresa Roderick
Theresa
Stayed 2 nights in Aug 2024
8/10 Good
Valerie
Travelled with family and small children
4 Sept 2024
Liked: Cleanliness, staff & service
The private beach and patio were amazing! The hotel even provided bug spray and sunscreen outside for guests! The room was also spacious and the gentleman at the front desk was kind, polite, and helpful. We also enjoyed the awesome view of the lake from the breakfast room.
However, the bathroom tile floor in our room was cracked and not the cleanest. And the breakfast area was cramped, with several items (like cream cheese for bagels) out of stock.
No electricity in the bathroom, sink area, or entranceway.
Colleen
Stayed 1 night in Aug 2024
6/10 Okay
Annalise
Travelled with family and small children
25 Aug 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
The pull out couch had dirty sheets and the mattress was flimsy and old and stained. There were crumbs in the corners of the room and the carpet could use an upgrade.
Annalise
Stayed 1 night in Aug 2024
6/10 Okay
Brandon
24 Aug 2024
The rooms smelled
Brandon
Stayed 3 nights in Aug 2024
6/10 Okay
Millinda
Travelled with family
20 Aug 2024
Disliked: Staff & service, amenities
Average cleaning and pool area was mediocre. Indoor pool too cold and hot tube too cold. Customer service was minimal. If you went to the front desk you always needed to ring a bell for service. Was never a person to greet you as you walk in. Door keys did not always work including in the pool and side doors. Breakfast staff appeared to care and took time to clean windows so you could see the view of the lake. If you walked past an employee they did not greet you or acknowledge you. Could improve on staff availability and being approachable.
Millinda
Stayed 1 night in Aug 2024
6/10 Okay
Timothy
19 Aug 2024
Mediocre
The stay was ok. The bathroom was run down and in bad shape. It was very over priced for the room. I paid over$600.00. I should have been charged prolly half of that price. Breakfast was not good. All heated up from frozen. For $300 a night, the breakfast should have been better. Also, room said it had a lake view, and it did, however all the outside games were right outside the window. Families were looking right in the window most of the time, i had no privacy!
Timothy
Stayed 2 nights in Aug 2024
6/10 Okay
Denise, Wausau
18 Aug 2024
Run down
Key cards didn’t work outside doors or pool entry
The hotel was nice. The pool area was large, but the slides were not longer operational (which they told us about prior to arrival). Breakfast options were great!
Thomas
Stayed 1 night in Jul 2024
4/10 Poor
Dave
12 Aug 2024
Overpriced old hotel in need up renovation.
Dave
Stayed 1 night in Aug 2024
8/10 Good
Nicholas
Travelled with family, Travelled with family and small children
11 Aug 2024
Liked: Cleanliness, staff & service, amenities
Enjoyed the pool(s), beach, and outdoor games for kids. Everyone had a fun stay.
Property and rooms are getting a little dated. Concern that they're falling slightly behind on upkeep (no dock or waterslides anymore, several arcade machines don't work).