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Country Inn & Suites by Radisson, West Bend, WI

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Country Inn & Suites by Radisson, West Bend, WI

Property amenity
King, Studio Suite, 1 King Bed, Non Smoking
Hypo-allergenic bedding, down duvets, desk, blackout curtains
Indoor pool
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
2000 Gateway Ct, West Bend, WI, 53095
  • Kettle Moraine Ice Center
    16 min walk
  • Washington County Old Courthouse Museum
    5 min drive
  • Museum of Wisconsin Art
    6 min drive
  • West Bend, WI (ETB-West Bend Municipal)
    10 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for King, Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, desk, blackout curtains

King, Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
AmericInn by Wyndham West Bend
Breakfast included
Parking included
Free WiFi
Air conditioning
4.2 out of 5, Very good, (528)
AmericInn by Wyndham West Bend

About the area

West Bend

Located in West Bend, Country Inn & Suites by Radisson, West Bend, WI is in the business district, within a 5-minute drive of Kettle Moraine Ice Center and Eisenbahn State Trail. .This hotel is 2.2 mi (3.6 km) from Washington County Old Courthouse Museum and 2.5 mi (4 km) from Museum of Wisconsin Art.

What's nearby

  • Kettle Moraine Ice Center - 16 min walk - 1.4 km
  • Washington County Fair Grounds - 5 min drive - 6.6 km
  • Froedtert West Bend Hospital - 6 min drive - 6.6 km
  • West Bend Country Club - 9 min drive - 10.0 km
  • Big Cedar Lake - 10 min drive - 10.5 km

Getting around

  • General Mitchell Intl. Airport (MKE) - 44 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬8 min walk
  • ‪Main Street Cafe - ‬4 min drive
  • ‪Buffalo Wild Wings - ‬8 min walk
  • ‪Chen's Buffet & Shushi - ‬14 min walk

About this property

Country Inn & Suites by Radisson, West Bend, WI

Suburban hotel with free breakfast and a 24-hour front desk
Country Inn & Suites by Radisson, West Bend, WI offers 58 accommodations with DVD players and coffee/tea makers. Beds feature down comforters. 50-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This West Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 58 guestrooms featuring refrigerators and microwaves. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features complimentary use of a nearby fitness facility and a vending machine.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends

Things to do

  • Indoor pool

Family friendly

  • DVD player
  • Indoor pool
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Country Carlson West Bend
Country Inn Carlson West Bend
Country Inn Suites by Radisson West Bend WI
Country Inn & Suites by Radisson, West Bend, WI Hotel
Country Inn & Suites by Radisson, West Bend, WI West Bend
Country Inn & Suites by Radisson, West Bend, WI Hotel West Bend

Country Inn & Suites by Radisson, West Bend, WI Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 302 out of 710 reviews" "
Rating 8 - Good. 226 out of 710 reviews" "
Rating 6 - Okay. 101 out of 710 reviews" "
Rating 4 - Poor. 56 out of 710 reviews" "
Rating 2 - Terrible. 25 out of 710 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Stayed 1 night in Aug 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Randy

Liked: Cleanliness, amenities
Good location
Stayed 1 night in Jul 2024

8/10 Good

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay went fine
Stayed 1 night in Jul 2024

4/10 Poor

Loren

Liked: Cleanliness
Disliked: Staff & service
We had several problems. Every day the owner turned off the Wifi in the evening and didn't restore service till morning. We also had a clogged drain that the manager first wanted to blame us for. Then when I showed them the small plastic container someone had put under the sink, she could see that they had had the problem for some time. Water was all over the floor and most of the towels were wet. They did give us another room after we complained.
Stayed 3 nights in Aug 2024

4/10 Poor

Marilee

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We were staying for a wedding in the area. We stayed one night at this hotel. Check in was smooth and quick. Later, we found the desk chair falling apart, floors all scratched up and the ceiling in the shower was caving in (ceiling was bulging down about one foot and had tissue paper shoved in it). Looked to be water damage. This room should not have been rented out until fixed. When we returned from the wedding around 10:30PM, we were in the lobby where there were gambling machines. The lady working the desk, Amber, was extremely unfriendly. The gambling machines would not pay out after 10PM and she just watched us play them without stopping us. Referred to a small sign on the wall with terrible instructions. In the morning, we went to get paid out for our winning and we were told we should not have played them after a certain time and they would not pay us. They should not have had the machine on or had a better sign describing this. After we walked to the truck, the manager came out and ended up paying us the money after all. All in all it was more stressful than relaxing at this hotel.
Stayed 1 night in Aug 2024

8/10 Good

tomaso

Stayed 1 night in Jul 2024

10/10 Excellent

Stacey

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Front desk attendant was extremely friendly and sweet. The rooms were clean at first glance. The bathroom door did not close at all and the window was cracked across. Check out is at 11 and 8:30 am a housekeeper woke us up (checked in very late trying to sleep in)
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Amenities
excellent accommodations and courteous srtaff
Stayed 1 night in Jul 2024

6/10 Okay

Lori

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Logan

Travelled with family
The walls in our bathroom had stains on them there was no stopper in the bathtub so my small children couldn't take a bath and the floors in our room had big deep scratches in them.
Stayed 1 night in Jul 2024

6/10 Okay

Lori

Travelled with group
Liked: Staff & service, room comfort
The room was comfortable enough though the furniture was worn (desk chair “pleather” was peeling and the cabinets had signs of changes with infilled drill holes). Breakfast was good from a quality and selection standpoint, but staff was challenged in keeping it stocked with guests looking for utensils in the cabinets.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect quite hotel is beautiful west bend.
Stayed 1 night in Mar 2024

8/10 Good

Jamie

Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly

Stayed 2 nights in Jul 2024

8/10 Good

Jamie

Stayed 1 night in Jun 2024

10/10 Excellent

Treva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms. Breakfast was not very good. Sausage was hard and over cooked.
Stayed 1 night in Jun 2024

8/10 Good

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff were friendly and attentive.
Stayed 1 night in Jun 2024

6/10 Okay

Hollie

Travelled with family
The front desk lady was not very friendly when I called to confirm the room. There is a little issue with the confirmation number. She continually stated that we did not have a reservation, which we did. Hotels.com actually had to call, get a confirmation number again for me. When we did check in, the front desk lady again, said we didn't have a room. I gave her the confirmation number and we did, indeed, have a room. There was not apology for the mix up or anything.
Stayed 1 night in Jun 2024

8/10 Good

Jodie

Liked: Staff & service, property conditions & facilities, room comfort
The sheer curtains were torn, the shower curtain was dirty. The staff at the front desk were very friendly
Stayed 2 nights in Jun 2024

10/10 Excellent

Maureen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived way early for check in but they were able to give us our room anyhow. The whole hotel was immaculately clean!
Stayed 1 night in Jun 2024