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Quality Inn & Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Lobby
Exterior
Exterior
Room
Room

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
2433 W Washington St, West Bend, WI, 53095
  • Regner Park
    3 min drive
  • Museum of Wisconsin Art
    4 min drive
  • West Bend Labyrinth Garden
    4 min drive
  • West Bend, WI (ETB-West Bend Municipal)
    8 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

AmericInn by Wyndham West Bend

Breakfast included
Parking included
Free WiFi
Air conditioning
4.2 out of 5, Very good, (530)
The price is NZ$151
for 1 night
includes taxes & fees
6 Jan - 7 Jan
AmericInn by Wyndham West Bend

About the area

West Bend

Located in West Bend, Quality Inn & Suites is within a 5-minute drive of Regner Park and Museum of Wisconsin Art. .This hotel is 1.9 mi (3 km) from Eisenbahn State Trail and 1.9 mi (3.1 km) from West Bend Labyrinth Garden.

What's nearby

  • Washington County Fair Grounds - 7 min drive
  • Big Cedar Lake - 7 min drive
  • Sunburst Ski Area - 9 min drive
  • Sleeping Dragon Ranch - 11 min drive
  • Little Switzerland - 13 min drive

Getting around

  • General Mitchell Intl. Airport (MKE) - 44 min drive

Restaurants

  • ‪Culver's - ‬5 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Main Street Cafe - ‬7 min drive
  • ‪Pizza Ranch - ‬13 min walk

About this property

Quality Inn & Suites

Hotel in West Bend with free breakfast and a 24-hour front desk
Quality Inn & Suites offers 49 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 49 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided daily.
Enjoy the recreation opportunities such as an indoor pool or make use of other amenities including complimentary wireless internet access.
Take advantage of the hotel's room service. A complimentary buffet breakfast is included.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.
Room service is available.

Languages

English, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free buffet breakfast
  • Room service available

Things to do

  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn West Bend
Quality West Bend
Quality Inn & Suites Hotel
Quality Inn & Suites West Bend
Quality Inn & Suites Hotel West Bend

Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 141 out of 456 reviews" "
Rating 8 - Good. 166 out of 456 reviews" "
Rating 6 - Okay. 83 out of 456 reviews" "
Rating 4 - Poor. 36 out of 456 reviews" "
Rating 2 - Terrible. 30 out of 456 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Benedetto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Lyndsay

Travelled with partner
It smelled like wet dog when walked in. Online said it had a pool and hot tub but hot tub wasnt working. No discount on price of room for no hot tub. Was told we have to call ourselves and see if all amenities are working. Not our job. Me and my husband canceled our reservation and got another hotel room at a different hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Albert, Orem

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as expected!
Stayed 1 night in Sep 2024

10/10 Excellent

Crystal

Stayed 2 nights in Sep 2024

10/10 Excellent

Logan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here and would recommend this hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marjie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some updates. Comfy bed. Good A/C. Friendly staff. Good location.
Stayed 1 night in Aug 2024

6/10 Okay

jeanne

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The common areas need a major refurb. The room itself was fine
Stayed 1 night in Aug 2024

4/10 Poor

Laura

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room and hallways, common areas where all very dirty.
Stayed 4 nights in Aug 2024

6/10 Okay

Lindsey

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hot tub was empty, which was a major disappointment upon arrival because it’s the only reason I chose this hotel. The pool was fine. The room was a bit dirty and there were some slightly imperfect smells, but nothing too terrible. The deadbolt on our room was not usable. The breakfast was adequate and the coffee was actually pretty decent compared to most hotels. For the price it was ok, but still so bummed about the hot tub.
Stayed 1 night in Aug 2024

10/10 Excellent

derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great friendly staff, clean room, well decorated.
Stayed 1 night in Aug 2024

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Gerald

Travelled with partner
had to ask for clean towels a number of times
Stayed 8 nights in Jul 2024

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Amenities
Adequate at best. Very strong odor from air freshener or cleaning fluid. A bit too much for me, not mush rest that night.
Stayed 1 night in Jul 2024

6/10 Okay

Royce

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff were very kind and helpful. But toilet bowl was not scrubbed. Corner of floor in bathroom needed cleaning. I expect things were sanitized, just not scrubbed or polished. Linens and towels were fine. But hot tub broken and drink machine removed and not replaced. Bathroom sink drain slow. Clean enough to be safe, but needed a deep clean.
Stayed 3 nights in Jul 2024

2/10 Terrible

Destinee

Disliked: Cleanliness, staff & service, property conditions & facilities
I would not stay here again, the room smelled of mildew and was not the most clean.
Stayed 5 nights in Jun 2024

2/10 Terrible

Sara

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
When we got into our room we found a crack pipe in it!!!!!!! The hot tub in the pool room is broken and that was the main reason I booked this hotel as it had one! The whole hotel stinks and is out dated and the breakfast area is filthy. The door to the garbage can is covered in old cakes on food! Completely disgusted!
Stayed 2 nights in Jul 2024

8/10 Good

Kenneth

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Meh
When I checked in I was not told to insert and then remove the key EXTREMELY SLOWLY so that it would work. I had to walk all the way back to the front desk to say "my key didn't work", just for receptionist to tell me "You have to remove it extremely slowly, otherwise kt won't work". Annoying to not be told that when I checked in! And I was also not told the hours for breakfast.
Stayed 1 night in Jun 2024

6/10 Okay

Neil, Greensburg

Liked: Staff & service
Disliked: Property conditions & facilities
Basically a transient worker hotel Old, dated, very limited breakfast Staff was super nice Old stained furniture If you are picky, this may not be the best option for you
Stayed 1 night in Jun 2024

10/10 Excellent

Corey, West bend

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Dorene

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was closed again. And the halls were warm and not clean. Seemed shortstaffed
Stayed 1 night in Jun 2024

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
It was a nice stay. A little on the small size with the rooms and building itself.
Stayed 1 night in Jun 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and quiet few shady people walking around motel but was nice stay
Stayed 1 night in Jun 2024