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Staybridge Suites Hamilton Downtown, an IHG Hotel

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Staybridge Suites Hamilton Downtown, an IHG Hotel

Exterior
Point of interest
Exterior
Fridge, microwave, stovetop, coffee/tea maker
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Parking available
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
20 Caroline St S, Hamilton, ON, L8P0B1
  • Art Gallery of Hamilton
    5 min walk
  • Vida la Pita
    1 min walk
  • Hamilton GO Centre
    12 min walk
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    16 min drive

Room options

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Kitchen (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining, Balcony)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining, Balcony)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 King Bed with Sofa bed, Kitchen

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Mobility Accessible, Kitchen (Transfer Shower)

Studio Suite, Mobility Accessible, Kitchen (Transfer Shower)

Studio Suite, Mobility Accessible, Kitchen (Transfer Shower)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, Kitchen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Kitchen (Transfer Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Transfer Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Suite, 2 Bedrooms, Kitchen (Dining)

Suite, 2 Bedrooms, Kitchen (Dining)

  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Homewood Suites by Hilton Hamilton, Ontario, Canada

Pool
Breakfast included
Pet-friendly
Free WiFi
4.4 out of 5, Excellent, (1004)
The price is NZ$259
for 1 room
includes taxes & fees
17 Jan - 18 Jan
Homewood Suites by Hilton Hamilton, Ontario, Canada

About the area

Hamilton

Staybridge Suites Hamilton Downtown, an IHG Hotel is in the heart of Hamilton, within a 5-minute walk of Art Gallery of Hamilton and FirstOntario Centre. .This hotel is 0.2 mi (0.4 km) from Hamilton City Hall and 0.3 mi (0.5 km) from Hamilton Convention Centre.

What's nearby

  • FirstOntario Centre - 5 min walk
  • Hamilton Convention Centre - 6 min walk
  • Mohawk College - 4 min drive
  • Royal Botanical Gardens - 6 min drive
  • McMaster University - 9 min drive

Getting around

  • Hamilton GO Centre - 12 min walk
  • John C. Munro Hamilton Intl. Airport (YHM) - 16 min drive

Restaurants

  • ‪The George Hamilton - ‬3 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪A&W Restaurant - ‬2 min walk
  • ‪Casbah - ‬4 min walk

About this property

Staybridge Suites Hamilton Downtown, an IHG Hotel

Hotel with free breakfast, a quick walk to FirstOntario Centre
Staybridge Suites Hamilton Downtown, an IHG Hotel offers 129 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 129 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Staybridge Suites Hamilton Downtown, an IHG Hotel. A complimentary on-the-go breakfast is served on weekends from 7:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Hamilton? This hotel has 5000 square feet (465 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served between 7:30 AM and 10:30 AM on weekends.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (CAD 15.00 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free on-the-go breakfast available weekends 7:30 AM–10:30 AM

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • DVD player
  • Corner/local shop
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Housekeeping (weekdays only)
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (5000 square feet)
  • Meeting rooms - 5

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lever door handles
  • Roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 49 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 15.00 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Staybridge Suites Hamilton Downtown, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1000 reviews" "
Rating 8 - Good. 295 out of 1000 reviews" "
Rating 6 - Okay. 81 out of 1000 reviews" "
Rating 4 - Poor. 39 out of 1000 reviews" "
Rating 2 - Terrible. 32 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

D’Andre

Stayed 1 night in Sep 2024

8/10 Good

Itai

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is a good basic accomodation. We had a party of 5 and the place came with a kitchenette. The included breakfast was good, not great (but not terrible!). The hotel staff was young, but very eager to help and friendly. As far as the location, you're in downtown Hamilton, with all that entails, the good and the bad. Some "unhoused" screaming at night out my window. It was fine. I would stay there again, if I was travelling with a large group.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Zulqifar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't even know where to begin, we were travelling from London UK to Canada for the first time and we booked this suite and honestly the staff at this establishment are the most caring, loving and polite people I have ever come across, I have travelled extensively prior and never received such amazing customer service. Most importantly whenever we had a query the staff were always so helpful and it was never a no, but always a let's see what we can do. I am gutted that I did not get to remember everyone's names from reception, to housekeeping and to breakfast staff, but honestly you all are the most amazing people. Your care is above and beyond. Some names I can remember are Janice, Sabina, the beautiful green eyed lady at reception which is the best way I can remember her. The housekeeping lady who was so polite and we even had such nice conversations about Canada as this was our first visit. But also the beautiful breakfast staff who always greeted us with lovely smiles every morning. This was our first trip to Canada and we chose to stay in Hamilton as it was the mid point for Toronto and Niagara, the transportation links were easy, we used The GO buses and trains and the bus station is just opposite the hotel and it also drops you right back outside the hotel. (Short walk, very easy). I would most definitely recommend if your thinking to stay in Hamilton book this place. The suite had everything you needed, everything was so clean and to perfection. Thank you all
Stayed 2 nights in Sep 2024

4/10 Poor

claudia

Travelled with group
Liked: Amenities, property conditions & facilities
There was a club beside the hotel with really loud music until 2am
Stayed 1 night in Sep 2024

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Sep 2024

10/10 Excellent

vasthare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Janice at the front desk was pleasant,courteous and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Fantastic hotel with friendly staff. Great cleanliness, comfort, location, and access.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with everything you need, right in the heart of Hamilton. Walking distance to anything you could need as far as public transportation, dining and shopping. The hot water did take a bit to get up to the 7th floor but it was well worth the wait and that's as close as I'll get to a criticism but I would absolutely stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Victoria

Liked: Property conditions & facilities
Comfortable and Clean
Stayed 2 nights in Sep 2024

4/10 Poor

sarah

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Neha

Stayed 1 night in Sep 2024

10/10 Excellent

Mary Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,very nice room and delicous breakfast.
Stayed 4 nights in Aug 2024

8/10 Good

sharanjit

Stayed 6 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and the property is well maintained.
Stayed 3 nights in Sep 2024

10/10 Excellent

Marianne

Great squire all I needed was just abit noisy at night
Stayed 1 night in Sep 2024

8/10 Good

Smriti

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible location, helpful staff and safe. Served the purpose on a budget.
Stayed 4 nights in Aug 2024

2/10 Terrible

Nada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The music from the nearby clubs was so loud we couldn’t sleep. The music finally stopped at 230am. Also lots of homeless nearby.
Stayed 1 night in Sep 2024

6/10 Okay

Louise

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lack of Service
Hotel did does not offer maid service on weekends. Our trip was over Labor Day weekend so we had no service during our stay. The room was comfortable and breakfast was good.
Stayed 2 nights in Aug 2024

6/10 Okay

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Nasilla

Travelled with family
Bad neighborhood
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Staybridge Hamilton for 4 nights in a bedroom suite with 2 queen beds and a sofa bed. It was great for 5 adults. It’s nothing fancy but it had everything we needed… a kitchenette with a dishwasher, microwave, full size fridge, coffee maker, kettle, and a loaded cupboard. We enjoyed the kitchen for warming up leftovers and even cooking fresh corn on the cob that we got from the Farmers Market in the microwave! We enjoyed the social nights when they provide complimentary dinner on Monday, Tuesday and Wednesday evenings. Dinners we had were fish and chips and pasta night! They were delicious! We also appreciated that hot breakfast was included everyday! There was a lot to choose from. In addition to the daily eggs and meat (sausage or bacon) and pancake/hashbrowns, there were also oatmeal, yogurt parfait bar, toast and bagels, fruit, and a waffle making station! Morning beverages were great with coffee, tea, orange juice and cranberry juice, and teas! We loved it as it energized us for our full days of touring! Staff were incredibly kind and helpful! We were a bit uneasy about the area but it’s just like any downtown area these days. We did hear some loud music from a nearby club on the Friday night, which was our last night there. The rest of the nights were fine. I also used their coin operated laundry facility. Super convenient! Parking is $15/night which we didn’t mind as it was a secured parking garage and need your key to get in. Thank you!
Stayed 4 nights in Aug 2024

2/10 Terrible

abdul

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
On 6th floor, all night out side windows covered with plastic, wind blowing all night. Horiable experience.
Stayed 1 night in Aug 2024