Best Western Palm Beach Lakes

2.5 star property

Photo gallery for Best Western Palm Beach Lakes

BBQ/picnic area
Loft Suite with 2 Queen Beds - Non Smoking
Loft Suite with 2 Queen Beds - Non Smoking
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1800 Palm Beach Lakes Blvd, West Palm Beach, FL, 33401

Room options

2 Queen Beds with Courtyard View - Upper Level - Non-Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room with Courtyard View - Upper Level - Non-Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

2 Queen Beds with Courtyard View - Lower Level - Non-Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds - Accessible (Mobility) - Roll-In Shower - Non-Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds - Pet Friendly/Downstairs - Non-Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds - Lower Level - Non-Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Loft Suite with 2 Queen Beds - Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

1 Bedroom King Suite with Sofa Bed - Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Queen Beds - Accessible (Mobility) - Walk-In Shower - Non-Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room - Upper Level - Non-Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

King Room with Courtyard View - Lower Level - Non-Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

2 Queen Beds - Upper Level - Non-Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room - Lower Level - Non-Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

West Palm Beach

Located in West Palm Beach, Best Western Palm Beach Lakes is in the business district, just a 3-minute walk from Tanger Outlets Palm Beach and a 4-minute drive from Palm Beach County Convention Center. .This hotel is 2.4 mi (3.9 km) from Palm Beach Kennel Club and 2.8 mi (4.5 km) from CityPlace.

Getting around

  • Mangonia Park Station - 7 min drive
  • Palm Beach Intl. Airport (PBI) - 6 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Wendy's - ‬12 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬2 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Best Western Palm Beach Lakes

Hotel with free breakfast, a quick walk to Tanger Outlets Palm Beach
Best Western Palm Beach Lakes offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 3 miles.
A complimentary full breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a cruise ship terminal shuttle.
A complimentary full breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English, Estonian, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 7 AM to 11 PM on request
  • Area shuttle (surcharge) up to 3 miles
  • Train station pick-up shuttle (surcharge) from 7:00 AM to 11:00 PM
  • Train station shuttle on request
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Handrails in stairways (81 centimetre high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per room (roundtrip)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Palm Lakes West Palm
Best Western Lakes Hotel Palm Beach
Best Western Palm Beach
Best Western Palm Beach Lakes
Palm Beach Best Western
Palm Beach Lakes Best Western
Best Western Palm Beach Lakes Hotel West Palm Beach
Best Western West Palm Beach
West Palm Beach Best Western
Best Western Palm Beach Lakes Hotel
Best Western Lakes Hotel
Best Western Palm Beach Lakes Hotel
Best Western Palm Beach Lakes West Palm Beach
Best Western Palm Beach Lakes Hotel West Palm Beach

Best Western Palm Beach Lakes Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 498 out of 1044 reviews
Rating 8 - Good. 308 out of 1044 reviews
Rating 6 - Okay. 113 out of 1044 reviews
Rating 4 - Poor. 58 out of 1044 reviews
Rating 2 - Terrible. 67 out of 1044 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Stayed 2 nights in Dec 2024

10/10 Excellent

Dania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect.
Stayed 2 nights in Dec 2024

6/10 Okay

Linvan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good customer service. The floors in the room was not clean. The sheets on the bed was not changed after room service.
Stayed 3 nights in Dec 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Lakoya

Stayed 3 nights in Nov 2024

8/10 Good

Deepak Mysore

Stayed 1 night in Dec 2024

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Best Western in great location
Very friendly front desk staff and beautiful surroundings. Fantastic location and very quiet.
Stayed 1 night in Dec 2024

4/10 Poor

Phara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Access to the room problem
My stay at the hotel was extremely frustrating. I was staying in room 202, and the door lock gave me constant problems throughout my stay. The first night, Mr. Orlando had to come and change the batteries to let us in. The following day, the front desk staff couldn’t even open the door with a master key. On my last day, the same issue happened again. Since no maintenance staff was available, my family and I were moved to another room. However, all our belongings were still in the original room, so we couldn’t even brush our teeth. This caused a lot of unnecessary stress for me, my spouse, and my baby boy. This experience was a complete headache, and I wouldn’t recommend staying here until they resolve these issues.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service and room was great!! Staff was very friendly and accommodating.
Stayed 5 nights in Dec 2024

6/10 Okay

Elle

Travelled with family
Rooms can use an upgrade specially the bathrooms
Stayed 2 nights in Dec 2024

8/10 Good

Joseph

Stayed 1 night in Dec 2024

10/10 Excellent

Erica Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Was comfortable, welcoming and surprisingly gorgeous for a BW! Clean beds and facilities. Excellent staff and the location is great for food and shopping.
Stayed 1 night in Dec 2024

10/10 Excellent

ramiro

Travelled with family
Liked: Amenities
All good
Stayed 1 night in Dec 2024

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Even though the property was dated, it was clean, quiet and we felt safe.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge

Stayed 3 nights in Nov 2024

10/10 Excellent

Lindsay, Charlotte

Stayed 7 nights in Nov 2024

8/10 Good

Carolina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Liked: Staff & service
I just thought overall it didn't live up to my expectations. The pictures on the website made it look a lot nicer than it looked in person. The pool is heated but it definitely wasn't very warm unfortunately. Our room was fine, just nothing too special, nothing really wrong with it though. The staff was nice and helpful. Getting out of there can be a little challenging at times because of traffic. Overall it was just ok, nothing really bad, but nothing really great either.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anielka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and lots to do very closely by.
Stayed 1 night in Dec 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and clean. Bed was very comfortable and breakfast was great!
Stayed 1 night in Dec 2024

8/10 Good

Todd

Stayed 2 nights in Dec 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Fantastic. Very beautiful hotel!!!
Stayed 2 nights in Dec 2024