The staff here are personable and friendly. There's an Interlaken Travel Place right across the way, a market less than a 5 minute walk away, and the train is also a 5 minute walk away. The food in the restaurant is good. Nice buffet! The room is charming and quaint, there is a killer view of the alps from my window, and the outside gardens are stunning. This place is a real find. Love it so much. I plan to come back. :-)