With a stay at The Constance, The Whitlock, & The Dewey By The Lenox Collection in Lenox, you'll be within a 5-minute walk of Lenox Library and The Bookstore. .This hotel is 0.4 mi (0.6 km) from Ventfort Hall Mansion and Gilded Age Museum and 0.5 mi (0.9 km) from Shakespeare and Company.
What's nearby
Lenox Library - 2 min walk
Shakespeare and Company - 11 min walk
Tanglewood Music Center - 2 min drive
The Mount - 3 min drive
Bousquet Ski Area - 10 min drive
Getting around
Pittsfield Intermodal Transportation Center - 13 min drive
Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive
The Constance, The Whitlock, & The Dewey By The Lenox Collection
Hotel in Lenox with free breakfast and a fitness center
The Constance, The Whitlock, & The Dewey By The Lenox Collection offers 66 air-conditioned accommodations with complimentary bottled water and designer toiletries. Televisions come with cable channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. This Lenox hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 66 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include complimentary bottled water, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, complimentary use of a nearby fitness facility, and a banquet hall.
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include express check-out, a library, and coffee/tea in a common area. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free uncovered self-parking on site
Food and drink
Free continental breakfast available daily 7:00 AM–9:00 AM
Coffee/tea in a common area
Things to do
Fitness classes
Fitness centre
Pilates classes
Yoga classes
Conveniences
Banquet hall
Library
Guest services
Concierge services
Daily housekeeping
Front desk (limited hours)
Wedding services
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Thin carpet in room
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Designer toiletries
Hairdryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
TV channels
TV
Food and drink
Free bottled water
More
Local maps
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Pet fee: USD 35 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005001520
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
We should mention
This property does not have elevators
Property is also known as
Rookwood Inn
Rookwood Inn Lenox
Rookwood Lenox
Rookwood Inn
The Constance
The Lenox Collection
The Constance The Whitlock The Dewey By The Lenox Collection
The Constance, The Whitlock, & The Dewey By The Lenox Collection Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Our stay at the Whitlock was fabulous. We were able to park at the inn and then walk everywhere around the town. So convenient! The inn was very fun. Definitely an old inn, so we did not expect it to be like a modern hotel. It was classic western Massachusetts country style. We stayed in the fall foliage season, but the Whitlock would have been awesome in the summer season too. Thanks
The staff went above and beyond to make our stay comfortable - especially Logan. Unfortunately, the rooms and corridors are in desperate need of new carpeting and general updates. The rooms were clean enough but the cobwebs on the beside lamps and dust on the bedside tables added to the dingy feeling. The small staff seemed overwhlemed - Shame on the owners for not investing more in their property and providing their excellent staff with the tools for success.
With rates of $200-$400 per night, there should be some basic amenities like a spotless, update room with the ability to control the temperature. It was either boiling or cold from cracking a window and using the window fan in the middle of October as the only way to cool down the room.
We had a lovely deluxe king second floor room at the Constance. Noah was friendly and at the desk til 10pm. The bed and pillows were comfortable, nice size TV with built in Roku to access your streaming services, and easy temp control in the room. The continental breakfast was convenient, as was the free coffee and snacks throughout the day. It is a beautiful old house, and it was a 4.5 star experience. Lenox is lovely, we especially enjoyed driving up to Williamstown, seeing the Clark Institute, and driving part of the Mohawk Trail. The Norman Rockwell museum was great but too crowded on a weekend. We enjoyed the Mount, and an interesting tour at Arrowhead. There is a lot to do in the area. We would gladly stay here again.
We were put on the third floor and only one other couple was in the building. The room was a bit small, and there was no chair to sit in. The bathroom however was newly remodeled
Stevens
Stayed 1 night in Oct 2024
8/10 Good
Pammy
9 Oct 2024
Liked: Amenities
We stayed at the Dewey, very beautiful area. Walking distance to restaurants.
The property was a lovely old establishment, originally built in 1825. The rooms were quaint and lovely and had upgraded,,modern but small bathrooms. It also has a lovely large porch that looks out over the Berkshires.
If you have a hard time walking or climbing stairs, please be sure to ask for a room on the first or second floor. the climb up to 3 is a little tricky.
The parking is a bit tight as well.
All in all though, the staff goes out of their way to make you stay pleasant and memorable.
Check in person very nice and did help. Room temperature not controllable. No person in the facility. Had to go to Constance for assistance. Bed tilted and could not be changed. The parlor set up