Holiday Inn Express & Suites Wilmington West - Medical Park by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Wilmington West - Medical Park by IHG

Exterior
Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
839 Medical Center Drive, Wilmington, NC, 28401
  • Greenfield Lake Amphitheater
    ‪4 min drive‬
  • Greenfield Lake Park and Gardens
    ‪5 min drive‬
  • Cameron Art Museum
    ‪5 min drive‬
  • Wilmington, NC (ILM-Wilmington Intl.)
    ‪17 min drive‬

Room options

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the area

Wilmington

Located in Wilmington, Holiday Inn Express & Suites Wilmington West - Medical Park by IHG is within a 10-minute drive of Cape Fear Community College and Battleship North Carolina. .This hotel is 4 mi (6.4 km) from Wilmington Convention Center and 5.1 mi (8.2 km) from University of North Carolina at Wilmington.

What's nearby

  • Riverwalk - 6 min drive
  • Cape Fear Community College - 7 min drive
  • Battleship North Carolina - 8 min drive
  • Wilmington Convention Center - 8 min drive
  • University of North Carolina at Wilmington - 8 min drive

Getting around

  • Wilmington Intl. Airport (ILM) - 17 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Winnies Tavern - ‬4 min drive
  • ‪Taqueria Los Portales #3 - ‬2 min drive

About this property

Holiday Inn Express & Suites Wilmington West - Medical Park by IHG

Hotel with free breakfast, in the vicinity of Cape Fear Community College
Holiday Inn Express & Suites Wilmington West - Medical Park by IHG offers 109 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Wilmington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 109 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a communal living room.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Wilmington? This hotel has 400 square feet (37 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available weekdays 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (400 square feet)
  • A meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Wilmington West Medical Park Hotel
Holiday Inn Express Suites Wilmington West Medical Park
Holiday Inn Express Medical Park Hotel
Holiday Inn Express Wilmington West Medical Park
Holiday Inn Express Medical Park
Holiday Inn Express Wilmington West Medical Park Hotel
Holiday Inn Express Medical Park Hotel
Holiday Inn Express Wilmington West Medical Park
Holiday Inn Express Suites Wilmington West Medical Park
Holiday Inn Express Medical Park
Holiday Express Medical Park

Holiday Inn Express & Suites Wilmington West - Medical Park by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 949 reviews
Rating 8 - Good. 177 out of 949 reviews
Rating 6 - Okay. 60 out of 949 reviews
Rating 4 - Poor. 44 out of 949 reviews
Rating 2 - Terrible. 50 out of 949 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
Property is well maintained
Stayed 1 night in Oct 2024

8/10 Good

Teddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Deborah Schulte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The alarm clock was set to daylight saving time. Hotel staff was required to reset it. The toilet paper holder was broken. I reported both to the front desk as I checked out.
Stayed 2 nights in Nov 2024

6/10 Okay

Tiffany

Liked: Room comfort
Ok for a Night
Seems to be on the decline from a previous stay a few years ago. Upkeep seems to be patchwork vs proper repairs. No complimentary lotions or soaps anymore. Nice but non-professional concierge, employees smoking on bench directly in front of hotel, sketchy looking guests (barefoot couple with grocery bags for luggage checking in, an old guy in pajamas & slippers midday walking up from sidewalk. (There are rehab & recovery businesses across street, which hotel can’t do anything about but does result in foot traffic around it as a result.) Not a bad location or hotel overall but isn’t where we’ll stay for more than a night again.
Stayed 1 night in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Set piece for Holiday Inn express
Set piece for a holiday inn express. Breakfast okay. Room was clean and comfortable. Not too far from centre of Wilmington, however not much in the way of food outlets locally unless you wanted fast food, to take away.
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dana

Liked: Amenities
Everything was wonderful
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Rashida

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We did not receive the he room that we paid for , waited for room to be ready, check out customer service representative was rude.
Stayed 1 night in Nov 2024

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Julius, Webster

Disliked: Property conditions & facilities
Staff at front desk was unfriendly except one gentleman That was at desk in mornings he would greet guest. Hotel was clean but OLD AND DATED Breakfast was good ladies that worked at breakfast they were friendly
Stayed 4 nights in Oct 2024

10/10 Excellent

Victoria

Stayed 1 night in Oct 2024

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome spot
Stayed 1 night in Oct 2024

10/10 Excellent

Renee

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Tanner

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No room
Stayed 1 night in Oct 2024

10/10 Excellent

Jon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff was polite. Would stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Markel

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable. Great bed and pillows , good AC , dark room. Staff was very friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle, Wilmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 1 night in Oct 2024