6/10 Okay
Timothy
Travelled with partner
25 Aug 2024
Disliked: Property conditions & facilities
Part of the ceiling was falling apart near the window in our room. It was being held up by painters tape which seemed odd to say the least. The couch in our room was visibly dusty leading us to believe it is never cleaned. The toilet was extremely low to the ground and uncomfortable to use.
Many of the food and beverage options near the front desk were not priced. $10 for three bottles of water seemed extreme. There were two options but after waiting in line to purchase I just wanted to get the water and bring it back to our room. I would rather see them offer a free bottle of water to each person staying in a room as opposed to a free cookie. That being said, the free cookie they advertised on their website and on promotional materials inside the lobby and on a vehicle outside was never provided. I could care less about a cookie but it was odd that they promote it so much without actually offering it.
The pool had some sort of plastic liner that was not fixed to the ground which caused it to float above the actual bottom of the pool. Very awkward feeling when walking around. There was also a thick line of dirt around the liner just above the top of the water.
The parking garage ceiling was so low that the trunk to our Mazda CX-5 hit it which resulted in a chunk of the trunk door chipping off.
The hotel rates were comparable to other options in the area. Considering that similarity I would have expected much better based on our experience as noted above.
Timothy
Stayed 1 night in Aug 2024