8/10 Good
Lynne
Travelled with family
5 Sept 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights here and loved it. We first met Martin when we checked in and he made it a great stay. He was always attentive and helpful. He managed to persuade us not only on breakfast but also on dinner both nights and we weren’t disappointed. The food was amazing.
We stayed in a garden room, so with our dog this was ideal as a door opened onto the garden with a table and chairs outside. The shower pressure wasn’t the best and we never did figure out how to turn on the bedside lights but the room was spacious and comfortable.
The only thing I felt was disappointing was how another guest was treated when her little dogs barked. We were sitting at breakfast in a separate room from people without dogs and someone must have complained about the dogs. The owners were asked to move to another room ( mid breakfast) . When I saw the dog owner later she was very upset. This is a dog friendly hotel so they shouldn’t have been asked to move. Someone with noisy or crying children wouldn’t have been asked to move. I think the guest complaining should have been moved. After all, we pay extra to have dogs there. This would put me off coming again with my dog.
Lynne
Stayed 2 nights in Sep 2024