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Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Outdoor pool
Lobby lounge
Reception
Exterior
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Breakfast included

Explore the area

Map
1680 Westbrook Plaza Dr, Winston-Salem, NC, 27103
  • Hanes Mall
    8 min walk
  • Novant Health Medical Park Hospital
    3 min drive
  • Novant Health Forsyth Medical Center
    3 min drive
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    32 min drive

Room options

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Suite, 1 Bedroom (Hearing Accessible)

  • 64 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Shower, free toiletries, hair dryer, towels

Suite, 1 Bedroom

  • 64 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Springhill Suites by Marriott Winston-Salem Hanes Mall

Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (1000)
The price is NZ$214
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Springhill Suites by Marriott Winston-Salem Hanes Mall

About the area

Winston-Salem

With a stay at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall in Winston-Salem, you'll be in the business district, within a 5-minute drive of Hanes Mall and Novant Health Medical Park Hospital. .This hotel is 1.4 mi (2.3 km) from Wilkes Regional and 1.5 mi (2.4 km) from Novant Health Forsyth Medical Center.

What's nearby

  • Hanes Mall - 8 min walk
  • Novant Health Forsyth Medical Center - 3 min drive
  • Wake Forest University Baptist Medical Center - 5 min drive
  • Benton Convention Center - 8 min drive
  • Wake Forest University - 11 min drive

Getting around

  • High Point Station - 26 min drive
  • Piedmont Triad Intl. Airport (GSO) - 32 min drive

Restaurants

  • ‪Chick-fil-A - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬19 min walk
  • ‪Texas Roadhouse - ‬10 min walk
  • ‪Golden Corral - ‬8 min walk
  • ‪Dave & Buster's - ‬17 min walk

About this property

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Suburban hotel with free breakfast and a fitness center
Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers 127 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 127 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 55-inch Smart televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch smart TV
  • TV channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 22 to May 17:
  • Swimming pool
The property will be renovating from November 13 2024 to March 15 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Hanes Hotel Winston-Salem Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Marriott Hanes Mall

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 366 out of 573 reviews" "
Rating 8 - Good. 147 out of 573 reviews" "
Rating 6 - Okay. 38 out of 573 reviews" "
Rating 4 - Poor. 15 out of 573 reviews" "
Rating 2 - Terrible. 7 out of 573 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

DONNIE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times and have never had any problems. The staff are friendly and the room is always just as it should be.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Staff is excellent.
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and the facility was very clean and comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory, Courtice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern, and comfortable beds. Friendly staff, decent breakfast included. A very good value.
Stayed 1 night in Aug 2024

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great, nice room, great staff, food was not great
Stayed 1 night in Aug 2024

6/10 Okay

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lack of service and noise
We arranged to have our room cleaned on a particular day and when we returned the room had not been touched. Also, the noise from the traffic at night made sleep impossible. The breakfast was adequate.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jermaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about our stay! Also, a special thanks to Reme for allowing my family and I to check in early!
Stayed 2 nights in Aug 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great staff and good area
Stayed 7 nights in Aug 2024

6/10 Okay

Victoria

Travelled with family
I liked the comfortable bed I didn’t like that my room was only cleaned twice for the four days and three nights that I was there. My tv didn’t work the entire time that I was there. I couldn’t use the phone to call the receptionist, it’s like they blocked my line. They couldn’t give me a fair accommodation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the larger bath towels!!
Stayed 6 nights in Aug 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay at this vocation quite often. It’s always clean and well kept!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gerlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and ready upon our arrival. Checking in and checking out was unremarkable. We enjoyed our stay at the hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and cleanliness.
Stayed 1 night in Aug 2024

8/10 Good

Jennie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was only a desk chair in the room - no comfortable seating. This made it impossible for 2 people to sit without being on the bed.
Stayed 2 nights in Aug 2024

6/10 Okay

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel
Decent hotel in decent area, across from Haynes Mall, but it is an older hotel with some issues. Our first room had tv issues, our second room had a ceiling leak and the water pressure was awful weak. Beds are ok but not as comfortable as i like. Breakfast is good, has eggs, bacon , sausage, and more. I wont be staying again but it was decently clean, and friendly employees.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carolyn

Stayed 1 night in Aug 2024

10/10 Excellent

Beth

Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Kandy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t impressed with the person at check in. If it hadn’t been for her, I would have given it five stars. The room had a big bathroom counter, nice fluffy towels, and I used the body wash rather than my own. The toiletries were very nice. The bed was comfortable and the room had a refrigerator, microwave, and a k cup type coffee maker. The breakfast had many choices including scrambled eggs, pork and turkey sausage. I enjoyed the check out. The clerk at the desk, Rene was so pleasant. I would definitely give him five stars. When you stay, look for Reme, he is very friendly and willing to help.
Stayed 1 night in Jul 2024

10/10 Excellent

Tonda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

shawn

Stayed 1 night in Jul 2024

10/10 Excellent

George K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a clean and nice place, wonderful staff, great location,wonderful experience
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
Very nice and comfortable. Breakfast was great and the woman who takes care of it is a hard worker. We rarely tip for a "free" breakfast, but did stop and give her a tip!
Stayed 1 night in Jul 2024