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Residence Inn by Marriott Winston-Salem Hanes Mall

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Winston-Salem Hanes Mall

Exterior
Seasonal outdoor pool
Terrace/patio
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
3885 Oxford Station Way, Winston-Salem, NC, 27103
  • Hanes Mall
    4 min drive
  • Novant Health Forsyth Medical Center
    5 min drive
  • Wake Forest University Baptist Medical Center
    7 min drive
  • Winston-Salem, NC (INT-Smith Reynolds)
    15 min drive

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, Multiple Beds, Non Smoking (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Winston-Salem

Located in Winston-Salem, Residence Inn by Marriott Winston-Salem Hanes Mall is within a 15-minute drive of Hanes Mall and Wake Forest University. .This hotel is 1.7 mi (2.8 km) from Wilkes Regional and 2.8 mi (4.4 km) from Novant Health Medical Park Hospital.

What's nearby

  • Hanes Mall - 4 min drive - 2.9 km
  • Novant Health Forsyth Medical Center - 5 min drive - 4.6 km
  • Wake Forest University Baptist Medical Center - 7 min drive - 8.8 km
  • Benton Convention Center - 9 min drive - 11.7 km
  • Wake Forest University - 11 min drive - 11.7 km

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Cookout - ‬11 min walk
  • ‪Sixty Six Pizzeria Grill and Bar - ‬3 min drive

About this property

Residence Inn by Marriott Winston-Salem Hanes Mall

Hotel with free breakfast, near Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall offers 108 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Premium cable television is provided. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 108 guestrooms, featuring kitchenettes with refrigerators and stovetops. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as desks and separate sitting areas.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Winston-Salem? This hotel has facilities measuring 825 square feet (77 square meters), including conference space. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–9:30 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Mini golf
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini golf
  • Fridge
  • Seasonal outdoor pool
  • Separate dining area
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities

Business services

  • Computer station
  • Conference space (825 square feet)

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height plug sockets in bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Sofa bed

Bathroom

  • Hairdryer
  • Private bathroom
  • Soap
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to October
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel
Residence Inn Marriott Hanes Mall Aparthotel
Residence Inn Marriott Winston-Salem Hanes Mall
Residence Inn Marriott Hanes Mall
Residence Inn Marriott Hanes Mall Aparthotel
Residence Inn Marriott Winston-Salem Hanes Mall
Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel
Residence Inn Marriott Hanes Mall
Aparthotel Residence Inn by Marriott Winston-Salem Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem
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Residence Inn by Marriott Winston Salem Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall Hotel
Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem

Residence Inn by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 224 out of 350 reviews" "
Rating 8 - Good. 58 out of 350 reviews" "
Rating 6 - Okay. 31 out of 350 reviews" "
Rating 4 - Poor. 17 out of 350 reviews" "
Rating 2 - Terrible. 20 out of 350 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

JERMAINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect with all the excessible shops and dining options around.
Stayed 6 nights in Aug 2024

10/10 Excellent

Alisia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived here the weekend I was moving my son to school, all orientation events were canceled due to a tropical storm. Our room was the perfect haven to make popcorn and have a sleep over. We will now stay here for all future visits.
Stayed 1 night in Aug 2024

6/10 Okay

Scott

Disliked: Property conditions & facilities
Out of ….
Pool and 1 Elevator were out of order. Shortage of towels, TP, klennix, clothes hangers,… Staff were very friendly.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ivy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like the convenience of the property to the convention center.
Stayed 6 nights in Jul 2024

8/10 Good

Jamese

Travelled with family
Liked: Cleanliness, staff & service, amenities
No pool in August is very disappointing. Plus, one elevator working during the busy season was a major inconvenience.
Stayed 6 nights in Jul 2024

10/10 Excellent

Gamaliel, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at this property was very good. They had a good Staff and the property was well kept.
Stayed 5 nights in Jul 2024

6/10 Okay

Vanessa

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Stayed 2 nights in Jun 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4/5 - was missing the soap/shampoo/ conditioner bottles in the rest room. No big heal. Got more brought in. Our tub drained so slow … so you ended up bathing in dirty bath water. That was not good. Other than that great place to stay. Good breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Tomas

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 5 nights in Jun 2024

4/10 Poor

Amber

Travelled with family and small children
Disliked: Staff & service
Arrived to check in after midnight (we are in town for travel baseball) and our room was still dirty. After 45 or so minutes we had the room, but the manager and another staff member cleaned our room. The manager was apologetic- didn’t excuse the fact this room had been booked in advance and they were aware of us coming. The room was nice even though it was not the cleaniest, surrounding rooms were SUPER noisy all hours of the night…and the pool was CLOSED….
Stayed 2 nights in Jun 2024

10/10 Excellent

Timothy

Stayed 1 night in Jun 2024

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed my stay. The breakfast was great and hit the spot. Will definitely be back.
Stayed 1 night in May 2024

10/10 Excellent

April

Stayed 1 night in May 2024

4/10 Poor

Jack

Liked: Cleanliness, staff & service
Our room was extremely loud and our last night there was horrible. People above us were jumping around from 9:30pm-1:30am. Despite 3 calls to front desk it continued and disrupted our stay and sleep. It is unlikely we would stay here again
Stayed 5 nights in Apr 2024

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
No housekeeping if you only stay two nights. Poor breakfast availability. TV too small and inconveniently placed. No facial tissues available.
Stayed 2 nights in Apr 2024

10/10 Excellent

Antwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very wonderful staff!! Definitely enjoyed my visit
Stayed 1 night in Apr 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the two ladies working both days were amazing
Stayed 1 night in Apr 2024

4/10 Poor

Theresa

Stayed 1 night in Apr 2024

4/10 Poor

Eric

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024