The receptionist who "welcomed" us had a brash personality and lacked hospitality skills. All other staff, including the housekeepers, were polite, courteous, and helpful. There was a hot breakfast every day with regular options of eggs, sausage, pancakes, oatmeal, cereal, bagels, pastries, toast, yogurt, and fresh fruit. The hotel was clean and well up kept. The pool area was very nice and included a hot tub, sauna, shower, and rest rooms. Our bed was a pillow top and very comfortable. We stayed in a suite that featured a jacuzzi. The jacuzzi had a broken knob but functioned well. The location was about a 30 minute drive from the Dells - a bit further than we'd prefer but away from the hustle and bustle.
Overall, we had a very pleasant stay and would stay at this hotel again.