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Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Indoor pool, seasonal outdoor pool, lifeguards on site
Apartment, 2 Bedrooms, Kitchen | Laundry
Suite, Refrigerator
Indoor pool, seasonal outdoor pool, lifeguards on site
Reception

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
857 N Frontage Rd, Wisconsin Dells, WI, 53965
  • Wizard Quest
    ‪2 min drive‬
  • Top Secret
    ‪3 min drive‬
  • Dell View Golf Course
    ‪3 min drive‬

Room options

Economy Double Room, Multiple Beds

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Kitchenette

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Refrigerator

  • Sleeps 9
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

Apartment, Kitchen

  • 63 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Economy Room, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchenette

  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Apartment, 2 Bedrooms, Kitchen

  • 99 sq m
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 3
  • 1 King Bed

Economy Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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includes taxes & fees
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About the area

Wisconsin Dells

With a stay at Polynesian Hotel & Suites Wisconsin Dells/Lake Delton in Wisconsin Dells, you'll be within a 5-minute drive of Top Secret and Mt. Olympus Water and Theme Park. .This family-friendly hotel is 2.5 mi (4 km) from Noah's Ark Waterpark and 4.3 mi (6.9 km) from Crystal Grand Music Theater.

What's nearby

  • Top Secret - 3 min drive
  • Mt. Olympus Water and Theme Park - 4 min drive
  • Noah's Ark Waterpark - 4 min drive
  • Christmas Mountain - 8 min drive
  • Chula Vista Waterparks - 10 min drive

Getting around

  • Wisconsin Dells Station - 3 min drive
  • Dane County Regional Airport (MSN) - 54 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Culver's - ‬19 min walk
  • ‪Paul Bunyan's Cook Shanty - ‬17 min walk
  • ‪Showboat Saloon - ‬3 min drive
  • ‪Nig's Bar - ‬3 min drive

About this property

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Family-friendly hotel with a lazy river and a seasonal outdoor pool
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton offers 213 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a lazy river.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 213 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided weekly.
Take advantage of recreational opportunities offered, including an indoor pool, a lazy river, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and lifeguards on site.
Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Things to do

  • Children's pool
  • Indoor pool
  • Lifeguards on-site
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Fence around the pool
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Housekeeping (weekly)

Outdoors

  • Lifeguards on site

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from November 1 2024 to May 17 2025 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 10 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards

We should mention

The seasonal pool will be open from May 24 to September 01
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Polynesian Water Park
Polynesian Water Park Resort
Polynesian Water Park Resort Wisconsin Dells
Polynesian Water Park Wisconsin Dells
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells
Polynesian Water Park Resort
Polynesian Hotel Wisconsin Dells Near Noah's Ark
Polynesian Hotel Suites Wisconsin Dells/Lake Delton
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Hotel

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Reviews

Reviews

6.0
Rating 10 - Excellent. 131 out of 564 reviews" "
Rating 8 - Good. 80 out of 564 reviews" "
Rating 6 - Okay. 114 out of 564 reviews" "
Rating 4 - Poor. 96 out of 564 reviews" "
Rating 2 - Terrible. 143 out of 564 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Connie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The lazy river was icy cold and the hot tub was lukewarm. We were very unhappy with our decision to stay there.
Stayed 1 night in Oct 2024

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s not enough space to type how terrible our experience was! Long story short we left 2 min after seeing the room! When we went to return the key and tell them we’d rather sleep on the ground outside we found about 30 other people in the lobby all requesting refunds not to mention they had to call the police and shirffs to calm the anger crowd down!!!!
Stayed 1 night in Oct 2024

2/10 Terrible

ANGELA, Coon Rapids

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood on comforter,lady bugs by the hundreds, boxelder bugs, no heat, wall furnace broke, room very cold, hotel staff rude unhelpful, multiple guests unhappy with hotel staff fresh poop on the bath mat that was supposedly washed and clean but wasn't.
Stayed 1 night in Oct 2024

6/10 Okay

Joyce

Travelled with family
The waterpark only opens 2 days a week. I didn’t get the upgrade for room I paid for. The toilet seat was broken. Furniture is very old. Landscape is not nice and neat. There are broken windows. The waterpark water is very cold!!!! No pool towels.
Stayed 1 night in Oct 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Staff & service
Terrible Management
Absolutely terrible!! Save your money and DO NOT stay here. We had a reservation with a king size bed that was already paid for and the hotel gave our room away and wanted us to accommodate and takeva different room. No apologies, no offering a compensation...NOTHING!! VERY RUDE AND UNPROFESSIONAL!! No idea how this place is even open. There was a line of 20 people waiting to check in. We were towards the front of the line at waited 45 minutes just to be told they didn't have the room we reserved. Take my advice to heart...DO NOT STAY HERE!!
Stayed 1 night in Oct 2024

8/10 Good

Brent

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Room comfort
The bed was super comfortable. Thwy are doing construction right now and the patio was not accessible, but they did offer an extremely low rate to compensate.
Stayed 1 night in Sep 2024

4/10 Poor

Sandra

Travelled with family
Disliked: Cleanliness, staff & service
The website for this property needs to be updated. They should let people know that they do not have the Amenities that they are advertising. Upon check-in, you could not understand the clerk behind the counter. When we got to the room, the sheets did not fit the beds. One of the pillows had dried blood on it. There were two chairs by the table that were both broken. The one lounge chair was filthy. The TV had no local channels and only half a screen.
Stayed 3 nights in Oct 2024

6/10 Okay

Brian

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Andrew s

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
A little run down and pool facilities are inoperable
Stayed 1 night in Jul 2024

10/10 Excellent

Ali

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. The staffs were very professional.
Stayed 1 night in Sep 2024

2/10 Terrible

antonio

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The floors made my kids feet black in a couple minutes. You cant use the balconies but where the handles are suppose to be there was a hole and a wasp got into our room because of this. Pull out couch smelled like poop and the whole hotel had a mildew smell.
Stayed 1 night in Sep 2024

8/10 Good

Iraida, Fort Campbell

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We stayed one night because of the weather we couldn't drive back home. The kids (and adults) enjoyed the indoor water park. We were 7 adults and 3 kids and got two rooms with one room of separation.
Stayed 1 night in Jul 2024

6/10 Okay

suzanne, fresno

Parking close to door entrance was sparse. Elevator took a while. Hallway had funky smell
Stayed 1 night in Jul 2024

8/10 Good

Savanna

Disliked: Staff & service, property conditions & facilities
Mediocre
Where do we start with something like this it is exactly as you would expect an average hotel experience everything is beat to s*** and everything is also used it doesn't exactly make anything look fantastic and it is exactly what you would expect if you paid the amount of money that we did.
Stayed 4 nights in Sep 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Kind staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Elijah

Stayed 1 night in May 2024

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very sound and clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenzie, Janesville

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a mixup at check in. The staff were polite and looked into my reservations. After the reservation was figured out they even upgraded our room to an extremely nice suite! This was one of my favorite hotel stays so far.
Stayed 2 nights in Sep 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Price
Stayed 2 nights in Aug 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean and big👍👍
Stayed 3 nights in Aug 2024

4/10 Poor

Marietjie

Bad experience, no use of the balcony although they advertise balcony. No microwave Most of the pools not in use Wifi very very bad
Stayed 2 nights in Aug 2024

2/10 Terrible

Vanessa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was so dirty. I let it go, cause whatever. Then I asked for a different room, which I paid extra for, and I got into the “new rooom” with a clogged toilet with poop in it, a full bag of trash in the closet, and BLOOD STAIN on the pillow case…… gets better….. I took the pillow case off, and the blood stain was ON THE PILLOW!!! MEAANINGGGGGG they didn’t clean the damn bed between guests!!! Do not recommend here. Their way of “making things better” was, try another room, get a maid to re clean, or leave. 🙄.
Stayed 1 night in Sep 2024

2/10 Terrible

Kevin, Morton Grove

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is run down as all but one part of the water park was open. This was our reason for staying at this location and it was very disappointing! Our room had no tv and balcony was off limits due to unsafe I guess! Also, three exit doors were blocked, and fire extinguisher cases tampered with! Description of hotel is false advertising! Total let down!
Stayed 2 nights in Aug 2024