We were meeting family there for 2 night stay. Front desk guy was very helpful and tried to help with everything.
Hot tub was quite cold. Front desk guy tried to adjust temp on Fri evening, was still cold Sat.(80 degrees, almost same as pool.)
Also while we were gone Sat, room was not cleaned. Beds weren't made, no clean towels. Again front desk guy was helpful, switched out towels and took dirty ones.
Another patron warned us regarding safety. She saw some homeless people in parking lot who were living in a van. We had small children with us, didn't want anything to happen to them.
Also bathroom door was sticking at top. I couldn't push it open and fell on slippery wet floor. Informed be desk guy, he nodded his head. I have large bruise on back of my leg, am glad I wasn't hurt worse.