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Econo Lodge Inn & Suites

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Econo Lodge Inn & Suites

Lobby
Spa
Standard Room, 2 Double Beds, Smoking
Exterior
Interior

Reviews

6.4 out of 10

Popular amenities

  • Parking available
    Parking available
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Pet-friendly
    Pet-friendly

Explore the area

Map
551 Highway 58 E, Norton, VA, 24273
  • Norton Community Hospital
    3 min drive
  • Big Glades Community Square & Amphitheater
    8 min drive
  • High Knob
    10 min drive
  • Wise, VA (LNP-Lonesome Pine)
    17 min drive

Room options

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Days Inn by Wyndham Norton
Breakfast included
Parking included
Free WiFi
Air conditioning
3.4 out of 5, (298)
The price is NZ$124
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Days Inn by Wyndham Norton

About the area

Norton

With a stay at Econo Lodge Inn & Suites in Norton, you'll be steps from Jefferson National Forest and a 3-minute drive from Norton Community Hospital. .This hotel is 3.9 mi (6.3 km) from High Knob and 4.8 mi (7.7 km) from Healios Health Center.

What's nearby

  • Norton Community Hospital - 3 min drive - 3.3 km
  • High Knob - 10 min drive - 6.3 km
  • University of Virginia's College at Wise - 10 min drive - 11.7 km
  • The Trail of the Lonesome Pine Outdoor Drama - 12 min drive - 18.3 km
  • Devil's Bathtub - 45 min drive - 23.7 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 67 min drive

Restaurants

  • ‪Applebee's - ‬5 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Yamato Restaurant - ‬2 min drive

About this property

Econo Lodge Inn & Suites

Hotel in Norton with free breakfast and a fitness center
Econo Lodge Inn & Suites offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Norton hotel provides complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 119 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional features at this hotel include a picnic area, a banquet hall, and a vending machine.
Enjoy a satisfying meal at Led Billys serving guests of Econo Lodge Inn & Suites. A complimentary continental breakfast is served daily from 6 AM to 9:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6 AM and 9:00 AM.
Led Billys - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM–9:00 AM
  • Coffee/tea in a common area

Restaurants on site

  • Led Billys

Things to do

  • Billiards/pool table
  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • A meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Quality Inn Norton
Quality Norton
Econo Lodge Inn Norton
Econo Lodge Norton
Virginia
The Inn At Norton Hotel Norton
Econo Lodge Inn & Suites Hotel
Econo Lodge Inn & Suites Norton
Econo Lodge Inn & Suites Hotel Norton

Econo Lodge Inn & Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 67 out of 298 reviews" "
Rating 8 - Good. 83 out of 298 reviews" "
Rating 6 - Okay. 47 out of 298 reviews" "
Rating 4 - Poor. 42 out of 298 reviews" "
Rating 2 - Terrible. 59 out of 298 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

robin

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The Roku tv did not work the first night even after the desk person came and tried to get it working. The room was run down as in ceiling paint hanging down, the curtains off the window, bath room towel tack missing, etc. second night there a puppy was running in the hallway around 1am and when I asked for a copy of my receipt I was told that since I used Expedia they would send me a receipt. No lids for the coffee.
Stayed 2 nights in Jul 2024

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property itself is in a great location, but it is severely lacking in cleanliness when we checked into our room, not only were the floors so dirty that our socks were jet black within a few minutes of walking across the floors bathtub was completely clogged with hair. There was a drink, appeared to be a margarita sitting on the nightstand, half all the bedding was stained. There was also food growing its own city underneath both beds.
Stayed 4 nights in Jul 2024

2/10 Terrible

Jenny

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches, air didn't work. Everything smelled like cigarette smoke
Stayed 3 nights in Jul 2024

8/10 Good

Tammy

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
The room was clean & bed was very comfortable, however the excercise equipment was mostly unuseable
Stayed 1 night in Jul 2024

2/10 Terrible

Colleen

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We didnt mind staying there, HOWEVER our room smelled horrible, there was food and bugs on the floor, old food in the microwave, sheets were stained and had several ciggerette burns, and our room was given to another couple within 10 minutes of being there. We spoke with the front desk about cancelling because of the poor conditions and they said to go through expedia for the full refund. We didnt want a full refund, we didnt mind paying for the night and a cancellation fee since the front desk was very helpful. However a couple days later Expedia reached out that the econo lodge was not going to honor any refunds becuase of the specific booking. If i thought i needed to get hotel booking insurance just for basic living conditions, i wouldve gotten it. But that wasnt the case.
Stayed 5 nights in Jul 2024

2/10 Terrible

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The air conditioning took half of my hotel stay to work and the walls and bathroom were dirty. However the manager was very friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Would stay again
It was clean and comfortable. Everyone was very friendly
Stayed 1 night in Jun 2024

6/10 Okay

Suzanne

False Advertising of ammenities
We chose this hotel because it had a pool and hot tub and breakfast. Pool area was locked up and out of order. Breakfast was just mini donuts, bread, plain bagel, cereal. Old bananas. Milk tasted funny and looked old. They seem to be painting and getting new furniture. Hallways smelled stinky ffom cigerette smoke but Thankfully room was okay. I asked about why they didn't update hotels.com about pool and hot tub not working and clerk said they weren't able to. I would like a refund or free room, if I'd known I would have booked another hotel nesrby
Stayed 1 night in Jun 2024

4/10 Poor

Joshua

Disliked: Staff & service
Stayed 2 nights in Jun 2024

6/10 Okay

robin

Travelled with partner
Drab color to the building, glass on the parking spaces, toilet paper roll empty in the women’s restroom and an extremely small tv in the room which made it difficult to watch from the bed.
Stayed 1 night in May 2024

8/10 Good

Darrel

Liked: Cleanliness, staff & service
It was okay.
Stayed 4 nights in May 2024

6/10 Okay

Frank

Disliked: Amenities
There was an odor of tobacco smoke that permeated the building. Renovations are apparent but continuous. More attention could/should be given to the plumbing as there is an odor of mold that emanates from the drains when one uses the lavatory and shower.
Stayed 3 nights in May 2024

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
The room smelled slightly musty
Stayed 2 nights in May 2024

4/10 Poor

Katy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very subpar. Friendly desk and housekeeping staff. Broken lamps w/ exposed wires and damaged/missing items. Dirty. Good location.
Stayed 1 night in May 2024

8/10 Good

Robine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Ok for a bed n shower
AC broke inoperable. Light switches were old. Water pressure was good. Bathroom outdated. Mismatched comforters. Hallway lights flickering.
Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great nights sleep in an economy hotel.
Accessible Room was roomy and bed was comfortable.
Stayed 1 night in May 2024

4/10 Poor

Sierra

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It was disgusting and nothing like the picture on line the walls are peeling and my bed was covered in hair and grime even the sheets had crumbs and unknown things all over it. The floors were gross when I walked in. The lobby to the second floor the ceiling was literally falling in. There is nothing stopping people who do not have a room there from entering the building the main doors are completely unlocked and anyone could walk in. The hall ways reeked of cigarette smoke and there was beer cans and piles of cigarettes outside the doors and on the sidewalks. My view out the window was old trash and garbage strewn across the lawn and rotting. My heater in my room smelled like it was burning and upon further inspection if you looked inside, it had burn marks inside of it like it had caught on fire before. The fire alarm in my room was falling off the wall and was not working. When I came down for breakfast all there was was two bananas old yogurt and two small things of cereal and no milk. The parking lot is disgusting and riddled with giant care damaging holes. The first thing I saw in my room when I got there was a dead stink bug stuck to the wall it’s like they didn’t even clean the room after the last tenant. I felt so disgusting I showered every morning after I slept to get the grime off. No one would come and clean the room for me when I got there. This is a one star hotel and I paid way too much to stay there.
Stayed 4 nights in Apr 2024

4/10 Poor

Jessie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nasty!!! Dirt on the walls, bugs in the bathtub, black mold in the corner, wall was busted up in two places, no trashcan in the bathroom, no towels, no washcloths in the bathroom, the blankets had been used or washed so much that the down or cotton inside was balled up inside the duvet cover that it was basically hard cotton balls between two pieces of fabric!!! This hotel was absolutely the WORST HOTEL that my family & I have ever stayed at!!!! This place needs more than work it needs HELP!!!!!!
Stayed 1 night in Mar 2024

6/10 Okay

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I wouldn't recommend this hotel
Well, the first room we were given, the tub wouldn't hold water and we found the bathroom wasn't cleaned properly. It also had exposed wires at 3 outlets they didn't have cover plates. Moved to another room. Much better condition. But then the door lock quit working. Had to have the person at the desk come uplock the door for us. Also had I guess a smoke alarm plate exposed on the wall with wires sticking out. And I guess they don't clean the outside much. Had trash stacked around a trashcan outside one of the outside doors. Oh, and furniture in the hallways too.
Stayed 2 nights in Feb 2024

4/10 Poor

John

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Bed bugs in several of the rooms.
Stayed 1 night in Dec 2023

2/10 Terrible

Amber

Stayed 1 night in Jan 2024

10/10 Excellent

Alauric, Hurricane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024