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Quality Inn & Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Lobby
Exterior
Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi
Indoor pool, open 6:00 AM to 11:00 PM, pool loungers
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping

Explore the area

Map
4609 Aerial Way, Big Stone Gap, VA, 24219
  • Miner's Park
    3 min drive
  • The Trail of the Lonesome Pine Outdoor Drama
    3 min drive
  • Southwest Virginia Museum
    4 min drive
  • Wise, VA (LNP-Lonesome Pine)
    25 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the area

Big Stone Gap

In the heart of Big Stone Gap, Quality Inn & Suites is within a 5-minute drive of Miner's Park and The Trail of the Lonesome Pine Outdoor Drama. .This hotel is 2 mi (3.1 km) from Crooked Road Heritage Music Trail and 2.4 mi (3.8 km) from Southwest Virginia Museum.

What's nearby

  • Miner's Park - 3 min drive - 3.0 km
  • The Trail of the Lonesome Pine Outdoor Drama - 3 min drive - 3.0 km
  • Southwest Virginia Museum - 4 min drive - 3.9 km
  • Crooked Road Heritage Music Trail - 4 min drive - 3.2 km
  • Devil's Bathtub - 53 min drive - 39.5 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 58 min drive

Restaurants

  • ‪Hardee's - ‬3 min drive
  • ‪KFC - ‬4 min drive
  • ‪Pizza Plus - ‬3 min drive
  • ‪Dairy Queen - ‬3 min drive
  • ‪Little Mexico Mexican Restaurant - ‬19 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, near Miner's Park
Quality Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 43-inch flat-screen televisions come with premium cable channels and Netflix. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as microwaves and coffee/tea makers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
At Quality Inn & Suites, enjoy a satisfying meal at the restaurant. A complimentary full breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6 AM and 9 AM.
Quality Inn & Suites has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6 AM–9 AM
  • 1 restaurant
  • Coffee/tea in a common area

Things to do

  • Bike tour information
  • Bike parking
  • Bike repair services
  • Bike storage
  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 43
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 25
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Inn Big Stone Gap
Comfort Inn Hotel Big Stone Gap
Comfort Hotel Big Stone Gap
Comfort Inn Big Stone Gap, Virginia
Comfort Inn Big Stone Gap Hotel
Big Stone Gap Comfort Inn
Comfort Inn Big Stone Gap
Quality Inn & Suites Hotel
Quality Inn & Suites Big Stone Gap
Quality Inn & Suites Hotel Big Stone Gap

Quality Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 295 out of 405 reviews" "
Rating 8 - Good. 93 out of 405 reviews" "
Rating 6 - Okay. 5 out of 405 reviews" "
Rating 4 - Poor. 5 out of 405 reviews" "
Rating 2 - Terrible. 7 out of 405 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jane-Alice

Liked: Property conditions & facilities
Great location to visit family in BSG. Clean rooms and friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ava

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel experiences I’ve ever had. The staff were all welcoming and good at their jobs. The rooms were clean and suitable, the pool was great, the breakfast was an average continental breakfast. I would stay here again and recommend to anyone.
Stayed 2 nights in Aug 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, clean rooms and friendly staff!
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk and housekeeping staff were amazing. The room was clean and comfortable. I will stay here again the next time I am visiting family in the area.
Stayed 3 nights in Jul 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The chairs were small and uncomfortable in the room and in the dining area!
Stayed 4 nights in Jul 2024

10/10 Excellent

Jesse, Virginia beach

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean and friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Brenda

Stayed 2 nights in Jul 2024

2/10 Terrible

Melinda

Stayed 1 night in Jul 2024

10/10 Excellent

Jed

Stayed 1 night in Jun 2024

10/10 Excellent

Fred

Liked: Property conditions & facilities
N/A
Stayed 1 night in Jun 2024

8/10 Good

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pool
Stayed 1 night in Jun 2024

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet spot. 😴
Stayed 1 night in Jun 2024

10/10 Excellent

Malissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice, room was clean and breakfast was good!
Stayed 1 night in Jun 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great experience with great service
Stayed 1 night in Jun 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice; staff was also.
Stayed 1 night in Jun 2024

8/10 Good

Angela

Stayed 1 night in Jun 2024

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Allan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, clean and very hospitable.. nice place
Stayed 2 nights in May 2024

10/10 Excellent

Saraim

Liked: Staff & service, property conditions & facilities
Nice stsff
Stayed 1 night in Jun 2024

8/10 Good

Jannette

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Pros: Staff was friendly. Breakfast was good. Cons: We we're on the first floor and our room was invaded with earwig bugs. The people in the room above us sounded like they were going to come through the ceiling. Kept us up first night.
Stayed 2 nights in May 2024

10/10 Excellent

MITZI

Liked: Property conditions & facilities
Love it
Stayed 1 night in May 2024

8/10 Good

Charles

Stayed 2 nights in Apr 2024

10/10 Excellent

Antoine

Stayed 1 night in Apr 2024