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Embassy Suites Lubbock

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites Lubbock

Lobby
Lobby
Breakfast and dinner served, Italian cuisine
Suite, 1 King Bed, Non Smoking | Private kitchen
Indoor pool, pool loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Bar
  • 24/7 front desk
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
5215 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    ‪8 min walk‬
  • Lubbock Premiere Cinema
    ‪14 min walk‬
  • Water Rampage
    ‪4 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

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About the area

Lubbock

With a stay at Embassy Suites Lubbock in Lubbock, you'll be in the business district, within a 10-minute drive of Texas Tech University and South Plains Mall. .This hotel is 0.7 mi (1.2 km) from Lubbock Premiere Cinema and 1.6 mi (2.6 km) from Ballet Lubbock.

What's nearby

  • South Plains Mall - 8 min walk
  • Covenant Lakeside Hospital - 6 min drive
  • United Supermarkets Arena - 7 min drive
  • Texas Tech University - 7 min drive
  • University Medical Center - 9 min drive

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Bubba's 33 - ‬8 min walk

About this property

Embassy Suites Lubbock

Tuscan-style hotel with free breakfast and a 24-hour fitness center
Embassy Suites Lubbock offers 156 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 156 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this Tuscan-style hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Satisfy your appetite for dinner at Canalettos, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Lubbock? This hotel has 1894 square feet (176 square meters) of space consisting of conference space and meeting rooms.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Canalettos - This restaurant specializes in Italian cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Canalettos

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (1894 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Embassy Suites Lubbock Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 507 out of 1008 reviews" "
Rating 8 - Good. 207 out of 1008 reviews" "
Rating 6 - Okay. 136 out of 1008 reviews" "
Rating 4 - Poor. 82 out of 1008 reviews" "
Rating 2 - Terrible. 76 out of 1008 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
The staff is outstanding in all areas. The hotel has a neat design and is beautiful. We loved our room and it gave us and our son privacy at night. The complimentary breakfast was one of the best we have had in all our stays at hotels. Definitely will stay again if ever in Lubbock.
Stayed 3 nights in Oct 2024

2/10 Terrible

Danielle Hernandez

Stayed 2 nights in Oct 2024

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The overall hotel was lovely,. We've stayed here time and time again. It's been at least 10 years however. The lobby, the breakfast, the snacks and drinks in the evening are WONDERFUL. The rooms need updating TERRIBLY. The room was in a HORRIBLY loud area of the hotel. The towel rack was falling off the wall. The shower a=was dinky. The toilet was for a kindergartener, the sofa coach was like sitting on a trampoline. The TVs were great.
Stayed 4 nights in Oct 2024

2/10 Terrible

James

Disliked: Property conditions & facilities
I don’t feel I wanna get into detail right now. You will contact me in the future. I will be making contact with my Hilton honors program, but I hope you were reach out very disappointed with this property. I bet photos that I think corporate would need to look at knowing what standards you’re putting out there, This Property needs attention and some remodels An updating I don’t wanna go on very displace this property never of stayed at a property, discerning and uncomfortable like this one
Stayed 2 nights in Oct 2024

4/10 Poor

Jason, Southlake

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs an update
The hotel and itself looks nice, but it is very outdated and needs extensive repairs in their bathrooms and updated tubs. The cleanliness was OK but not great.
Stayed 1 night in Oct 2024

10/10 Excellent

Magaly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as always. Employees are pleasant and always helpful. Love the evening reception and the made to order breakfast. Rooms are spacious and clean.
Stayed 1 night in Oct 2024

2/10 Terrible

Dana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
No satisfied for a second time.
This is the second stay in the past year. In the first stay, there was a water leak by the bathroom sink. They placed a huge fan in the room to help dry out the carpet. The carpet never dried and the sink continued to leak. On this visit, the room was freezing and the thermostat did not work. They came in three time to correct the issue, but it was never corrected. We had to turn the air off and on to try and regulate the temperature. When I reported the issue to the manage, he said he would look into it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alicia, Stagecoach

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Loved it. Inside is open are airy. Pool area great for kids. Used restaurant for nice dinner for all. We were able to sit outside in a comfortable secluded area. Bar was a plus. Suite was large and comfortable. Could use some minor updates but size and comfort far outweighed that. Will definitely will stay again
Stayed 1 night in Oct 2024

4/10 Poor

Jennifer A

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The fountains were pretty.
Stayed 1 night in Oct 2024

6/10 Okay

Miles

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Toilet ran all night long chairs look like they had not been cleaned. Edge of the baseboard was filthy. TV did not work in bedroom But it was excellent breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

russell

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
great staff
Stayed 3 nights in Sep 2024

2/10 Terrible

Kirbrina

It took 2 hours after check in time for our room to be ready.
Stayed 1 night in Sep 2024

10/10 Excellent

Randy

Stayed 1 night in Aug 2024

8/10 Good

Alison

Stayed 1 night in Sep 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
The staff was awesome and the breakfast was delightful. But, the room was dated and the sofa seemed worn. Overall, the price, location and service were good.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremy

Stayed 1 night in Sep 2024

8/10 Good

Robert Paul

Stayed 3 nights in Aug 2024

10/10 Excellent

Javier

Stayed 1 night in Aug 2024

8/10 Good

Wade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 1 night in Sep 2024

10/10 Excellent

james

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great and comfortable place to unwind, unstress and enjoy life.
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I enter this Hotel it’s nice to see the way they greet you and then take care of you. I was tired from traveling and they made it easy and comfortable for me and my sister. Thank you Michael at the front desk!
Stayed 4 nights in Sep 2024