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Embassy Suites Lubbock

3.5 star property

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Lobby
Suite, 1 King Bed, Non Smoking | Private kitchen
Breakfast and dinner served, Italian cuisine
Indoor pool, pool loungers
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
5215 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪3 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪12 min walk‬
  • Place, Ballet Lubbock
    ‪2 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪15 min drive‬

Room options

Room

8.0 out of 10
Very good
(52 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room

8.8 out of 10
Excellent
(8 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking, Corner

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(86 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Room

8.6 out of 10
Excellent
(14 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Lubbock

With a stay at Embassy Suites Lubbock in Lubbock, you'll be in the business district, within a 10-minute drive of Texas Tech University and South Plains Mall. .This hotel is 0.7 mi (1.2 km) from Lubbock Premiere Cinema and 1.6 mi (2.6 km) from Ballet Lubbock.

What's nearby

  • South Plains Mall - 3 min walk - 0.3 km
  • Lubbock Premiere Cinema - 12 min walk - 1.0 km
  • Ballet Lubbock - 2 min drive - 2.3 km
  • University Medical Center - 6 min drive - 10.5 km
  • Texas Tech University - 6 min drive - 10.1 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪Texas Roadhouse - ‬12 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Barnes & Noble Café - ‬10 min walk

About this property

Embassy Suites Lubbock

Embassy Suites Lubbock offers 156 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 156 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this Tuscan-style hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Satisfy your appetite for dinner at Canalettos, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Lubbock? This hotel has 1894 square feet (176 square meters) of space consisting of conference space and meeting rooms.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Canalettos - This restaurant specializes in Italian cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Canalettos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,894 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Embassy Suites Lubbock Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 596 out of 1097 reviews
Rating 8 - Good. 192 out of 1097 reviews
Rating 6 - Okay. 153 out of 1097 reviews
Rating 4 - Poor. 74 out of 1097 reviews
Rating 2 - Terrible. 82 out of 1097 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, amenities
Amenities were great. Clean room and friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Do

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel, fabulous breakfast, comfort and clean beds. That's why we always stay here for our bi-annual trip to Texas
Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Rooms were very spacious. Loved the personal touch.
Stayed 1 night in Nov 2025

6/10 Okay

John

Travelled with family
Needs renovation
Stayed 1 night in Nov 2025

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, availability of staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, felt like resort.
Stayed 1 night in Nov 2025

8/10 Good

Lidya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean , breakfast was good . Staff was courteous
Stayed 1 night in Nov 2025

8/10 Good

Robin

Stayed 1 night in Nov 2025

2/10 Terrible

Ricky

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Side door been broken since last time I stayed there(a month ago) anyone can enter the property. Cannot control temperature in the room ( same as last time I stayed there) Hotel is very dated for the money they charge.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
It was beautiful
Stayed 1 night in Nov 2025

10/10 Excellent

Juanita

Stayed 1 night in Sep 2025

6/10 Okay

Chrystal, Fort Worth

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Old and outdated room. Furniture very used with apparent wear. Lampshade needed tightening. Cleaning and dusting needs to be one of the priorities. Eggs and potatoes were cold both days we went to breakfast at 6-630 am. Side door to entrance did not close properly. This is a safety risk for hotel guests. I expected more from a Hilton property.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sonia

Stayed 1 night in Nov 2025

8/10 Good

Danielle

Stayed 1 night in Oct 2025

10/10 Excellent

Sherri

Stayed 3 nights in Nov 2025

8/10 Good

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Cody

Stayed 1 night in Nov 2025

10/10 Excellent

Robert Frederick Sharpe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and beautiful hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Irene

Stayed 1 night in Nov 2025

6/10 Okay

Jose L

Stayed 4 nights in Nov 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities
All of the above
Stayed 1 night in Nov 2025

10/10 Excellent

Sherry

Liked: Staff & service, amenities
Loved all the amenities
Stayed 1 night in Nov 2025

8/10 Good

Macy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Nov 2025