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Blue Diamond Luxury Boutique - All Inclusive - Adults Only

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Blue Diamond Luxury Boutique - All Inclusive - Adults Only

On the beach, white sand, sun-loungers, beach umbrellas
Cenote Lagoon Deluxe Junior Suite | View from room
Beach Front Casita | Beach/ocean view
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Pet-friendly

Explore the area

Map
Km. 298.8 Carretera #307, Pto Juarez, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    12 min walk
  • Los picaros tacos de guisado
    4 min walk
  • ADO Terminal Alterna Playa del Carmen
    10 min drive
  • Playa Del Carmen, Quintana Roo (PCM)
    14 min drive

Room options

View all photos for Beach Front Presidential Suite - Water Circuit Included

Beach Front Presidential Suite - Water Circuit Included | Interior

Beach Front Presidential Suite - Water Circuit Included

  • 355 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Beach Front Casita

Beach Front Casita | Living area

Beach Front Casita

  • 93 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Patio Diamond Suite

Patio Diamond Suite | View from room

Patio Diamond Suite

  • 105 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Cenote Lagoon Deluxe Junior Suite

Cenote Lagoon Deluxe Junior Suite

Cenote Lagoon Deluxe Junior Suite

  • 95 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Palafitos Junior Suite Rooftop

Palafitos Junior Suite Rooftop

Palafitos Junior Suite Rooftop

  • 67 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Patio

Junior Suite, Patio

Junior Suite, Patio

  • 60 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Palafitos Junior Suite

View from room

Palafitos Junior Suite

  • 66 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

With a stay at Blue Diamond Luxury Boutique - All Inclusive - Adults Only in Playa del Carmen (Riviera Maya), you'll be within a 15-minute drive of Maroma Beach and Quinta Avenida. .This all-inclusive property is 11 mi (17.6 km) from Xplor Theme Park and 11.4 mi (18.4 km) from Xcaret Eco Theme Park.

What's nearby

  • El Camaleón Mayakoba Golf Course - 12 min walk
  • Gran Coyote Golf - 4 min drive
  • Tres Rios Ecopark - 6 min drive
  • Maroma Beach - 10 min drive
  • Playa Xcalacoco - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • ‪Black & White - ‬4 min drive
  • ‪Beach Bar - ‬5 min drive
  • ‪Jaal-Ha - ‬5 min drive
  • ‪Cafe Antoinette - ‬16 min walk
  • ‪La Copa - ‬6 min drive

About this property

Blue Diamond Luxury Boutique - All Inclusive - Adults Only

Adults-only beachfront property with outdoor pool
Blue Diamond Luxury Boutique - All Inclusive - Adults Only offers 128 accommodations with free minibar items and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 42-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A marina, a health club, and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 128 guestrooms featuring free minibar items and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. This Art Deco property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Aquamarina Restaurant, one of the property's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is included.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This property has 2260 square feet (210 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Guests are offered a complimentary cooked-to-order breakfast.
Aquamarina Restaurant - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ceviche-Tapas Bar - This beachfront restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Ambar Restaurant - Overlooking the garden, this fine-dining restaurant specializes in Fusion cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Premium alcoholic beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Lessons/classes/games

Cooking
Language

Entertainment

Onsite live performances

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Aquamarina Restaurant
  • Ceviche-Tapas Bar
  • Ambar Restaurant

Things to do

  • Fitness classes
  • Beach volleyball
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (2260 square feet)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Marina on site
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hardwood flooring in room

More

  • Beach towels
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch plasma TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Desk chair
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 250 per vehicle (roundtrip, maximum occupancy 4)
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Blue Diamond Luxury Boutique Adults Playa del Carmen
Blue Diamond Riviera Maya All Inclusive Resort Playa del Carmen
Blue Diamond Riviera Maya Playa del Carmen
Blue Diamond Riviera Maya All Inclusive Adults Only
Blue Diamond Riviera Maya All Inclusive Resort
Blue Diamond Luxury Boutique All Inclusive Adults Only
Blue Diamond Inclusive Adults
Blue Diamond Inclusive Carmen

Blue Diamond Luxury Boutique - All Inclusive - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 781 reviews" "
Rating 8 - Good. 145 out of 781 reviews" "
Rating 6 - Okay. 63 out of 781 reviews" "
Rating 4 - Poor. 47 out of 781 reviews" "
Rating 2 - Terrible. 35 out of 781 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

RAYMOND MICHAEL

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 4 nights in Sep 2024

6/10 Okay

James Todd

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff, property has no maintenance and upkeep. CONS: Lightbulbs don’t work, multiple request for replacements Mold in shower Butler is no show, does absolutely nothing Daily request for water & drink refills in mini-fridge Daily request for ice Request for coffee refill when it was used Bicycles have flats & no brakes Bathtub/“Cool dip pool” in bathroom room doesn’t work, hot water knob was broken off and cold water was turned off. Bathroom lighting is extremely dim Toilet constantly runs & surrounding wood flooring is rotting Skylight over sink in bathroom has old animal feces on interior wall. Car costs-1000 meters nextdoor to Mayakoba for golf was $65 US dollars. Furniture is uncomfortable, dirty, and old, camouflaged with covers PROS: Location is pretty Food is good Staff is always cleaning Servers are attentive
Stayed 6 nights in Aug 2024

10/10 Excellent

Samiksh, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there made the stay 1000 times better.
Stayed 5 nights in Jul 2024

10/10 Excellent

Melissa

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location and hotel. If you’re looking for relaxation, some solitude, great food, quietness, and a pet friendly hotel, this is it. I highly recommend this place and hope to return soon with my pup.
Stayed 5 nights in Aug 2024

2/10 Terrible

Santiago

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff was great and very accommodating and the property is beautiful, however is in very poor condition as lack of funding is apparent. Food is plain bad and should focus on Mexican dishes which were really good. Drinks feel watered down. We spend one night and left to a different hotel.
Stayed 7 nights in Jul 2024

2/10 Terrible

Jaida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually book luxury resorts …. This wasn’t one of them. This place made my stay a living hell and added tax on top . Looking for a dirty establishment with exceptionally terrible customer service. This is your place !
Stayed 4 nights in Jun 2024

10/10 Excellent

Gustavo Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble la atención y el servicio de TODO el staff, desde reservas, recepción, bellboys, spa, bartenders, restaurantes, meseros, todos. Lugar ideal para relajarte y descansar, y sobre todo disfrutar de la naturaleza. Súper recomendado
Stayed 1 night in Jun 2024

10/10 Excellent

Luke Miles

Stayed 6 nights in Jun 2024

4/10 Poor

Avi

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The images of the property totally unaccurate would not call it misleading but intentionally false information. Property is totally outdated and in deplorable conditions. will never get back to this place before total renovation and or new management!!!
Stayed 5 nights in Jun 2024

2/10 Terrible

Minako

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
During the midnight, the bed sheets got soaked, the bathroom was flooded, and there were several leaks so I couldn't sleep. The hotel's response after that was the worst I've ever stayed at, and the manager only came to apologize after we checked out. They said they would email me, but there was no outer care or anything. Please note that the actual hotel's website photo is completely different from the current state. I think the building is old and needs to be restored.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for PEACE & QUIET...THIS is the spot. Our lives are extremely busy and this was just what we needed to slow down and truly relax. The scenery at the Aquamarine resturant is breathtaking. We went off season, so there was no crowd or reservations neccessary for dinner. 10/10 would recommend. I didnt want to leave.
Stayed 2 nights in Jun 2024

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I HIGHLY RECOMMEND. I was blessed to celebrate my Emerald 30 at Blue Diamond and my stay was nothing short of amazing.
Stayed 3 nights in May 2024

10/10 Excellent

Cornellia Nkechi

Liked: Cleanliness, staff & service, property conditions & facilities
It was awesome
Stayed 3 nights in Apr 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness
Compared to our last trip ten years ago, the beach has completely deteriorated. The dock gazebo was destroyed/gone. Maintenance needed on the decking and railings near pool. We rarely saw staff cleaning the pool area so we picked up after ourselves. Other than the beach combing workers who worked extremely hard to remove the seaweed everyday, the resort staff members worked very slowly. The rooms were exactly the same, well kept. The food was AMAZING as we expected.
Stayed 3 nights in Jun 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

8/10 Good

Scott

Liked: Staff & service, amenities
Pros: Food is amazing!! Property feels safe, tranquil and very relaxing. Cenote room is private and very unique. Grounds are fun to walk and well taken care of. The spa was nice even if you don’t pay for a treatment. Cons: Room could’ve been cleaner. No dinning options with A/C. Facilities are showing age. Beach not good; rocks hiding underwater. Gift shop wants $37 dollars for a normal sized sunscreen. I went across the street and got two for $34.
Stayed 5 nights in May 2024

4/10 Poor

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure how this was a 5-start hotel. It's dated, in desperate need of renovations and modernization - and from the facilitates to the staff outfits, most things were dirty and had holes in them. Not clear how this was Luxury, nor a 5-star but would not stay there again.
Stayed 1 night in May 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The servers/ beach workers were absolutely amazing so attentive and the food was absolutely wonderful not a single complaint . I loved how safe we felt and how calm it was. This resort was not a big party place which is exactly want we wanted. Just a very calm and relaxed time. I look forward to when we can book another trip back as it was a great five days for us all round . Loved the wildlife. The only couple cons for us was the sliding doors to go out to our patio of our room was behind a pillar, which made it a tad difficult to get out of with coffees in hand. And the bed was a tad hard but it was still a decent sleep. The spa was a tad too pricy for us but it looked so nice but was out of our budget.
Stayed 5 nights in May 2024

6/10 Okay

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Lashiondra S

Liked: Cleanliness, staff & service, amenities
I enjoyed the privacy of the resort and the staff were amazing. My only draw back were there were not enough dining options
Stayed 4 nights in May 2024

10/10 Excellent

Raymond P Varcalle, Tomball

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit at the Blue Diamond…the property is outstanding !! I cannot say enough about the staff; so friendly and welcoming. The food is a show stopper, every meal, every entree is carefully prepared and plated perfectly!!! I can’t wait for visit #3!!!
Stayed 6 nights in May 2024

10/10 Excellent

Tatyana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, serene setting, with great rooms and service. Adults only. Bring some cash to tip, as tips are absolutely earned. The beach was sea-weedy, but the water, in general, was clean. You really can’t go wrong with the Blue Diamond, for those who need to relax, unwind, and not party.
Stayed 6 nights in May 2024

2/10 Terrible

Diane

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Expedia is limiting me to 1500 characters so i will try to squeeze the main points in. This is a NO, DO NOT GO resort!!! 1. I celebrated my 49th birthday this week and wish I would have chosen the norm i.e. Secrets, Iberostar, Rui so on and so forth as my husband and I frequent all of Mexico providences. They require a $200 deposit like its a regular hotel. They charge a $20 DELIVERY FEE for room service at an ALL INCLUSIVE resort! The bed was a box spring totally hard as crap! There only 2 restaurants and they serve the same menu for lunch and one the same for dinner every night. The drinks were horrible. We only had one drink a day. Thats how bad they were and just dranked from the mini bar. Its a 2 mile hike to the lunch restaurant that you can either golf cart, or bike. Took forever for the carts. The butler was no good. And the backyard pool was a jungle. None of the reviews i read stated any of this. And the onsite tour excursions guy totally messed up our excursions. We paid for no kids. Overall horrible experience and service! I lost 4 pounds instead of gaining 8 at this place. It's old and outdated and the owners should really be ashamed for the in room upkeep. I really want my money back!!
Stayed 5 nights in Apr 2024

8/10 Good

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities
Liked: quiet, comfortable, good beach, not crowded, safe, very friendly staff. Didn't like: food is average at best, for boutique place like this.
Stayed 7 nights in Apr 2024

10/10 Excellent

Chynna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a gorgeous and lush environment. We were there 2 nights- I was wanting to stay one more just to eat more of the food!!!! Our room had a view of the cenote and it was really unique and romantic :) I will also say- they had N.A. beer- and as a non drinker at an AI that is a huge plus! I would like to highly recommend any tour with Eduardo! He was set up by the Ceviche restaurant:) he was soooo fantastic and takes really great photos and videos! We did the sunrise kayak and snorkeling tour with him- it was such a special experience! The snorkeling actually wasn’t that great due to weather but he let us join on the afternoon speedboat snorkel for no extra charge and it was awesome!
Stayed 2 nights in Apr 2024