Amazing Location: Just a short walk to many local food stands, YongXingFang, and the City Wall. The lobby is stunning with its breathtaking design and decor, immediately showcasing the charm of Xi'An. It feels like stepping into a grand palace. The room lived up to the high expectations set by the lobby, being modern, clean, and beautifully designed.
The attention to detail is remarkable, from the pleasant aroma in the lobby to the perfectly chosen Crabtree & Evelyn toiletries that complement the hotel's style. Our whole family thoroughly enjoyed our four-night stay.
The fantastic staff made our stay even better. From the front desk to the cleaning staff, and especially the Concierge department, everyone was kind and attentive. A special shoutout to Jones Zhao, the concierge manager, for his exceptional help in securing hard-to-find museum tickets, finding a local iPhone repair shop, arranging an appointment for us, and providing great local food recommendations.
The personal touch added by the staff made this stay truly memorable. I will definitely recommend this hotel to my friends and look forward to staying here again on my next visit to Xi'An.