Desk staff was top notch- very helpful! One area of cleanliness and two for safety kept this from a 5-star review: Room closet had a musty smell; the front doors were not locked w/ room key access only as stated on a sign outside- when we entered shortly after midnight on two separate nights, we had people (guests? trespassers?) follow us inside- no issue w/ these people, but felt uncomfortable as no way of knowing if they belonged there or not; and one of the above nights, parking in the garage after midnight and having to drive to the uppermost deck to find a space, passed a party going w/about six young men drinking beer outside a couple of cars- as noted above upon entering the hotel, there was no incident w/these people, but a VERY uncomfortable feeling, especially since where we parked we were within sight of these men upon leaving our car. These issues with the front door and loitering in the garage NEED TO BE ADDRESSED.