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Hotel Aquarion Family & Friends - Destigo Hotels

4.0 star property

Photo gallery for Hotel Aquarion Family & Friends - Destigo Hotels

Bar (on property)
Sports facility
Panoramic Studio Suite, Mountain View
Reception
Sundeck

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Breakfast available
  • Room service
  • Parking available

Explore the area

Map
ul. Jagiellonska 29, Zakopane, Lesser Poland Voivodeship, 34-500
  • Zakopane Aqua Park
    ‪1 min walk‬
  • Krupowki Street
    ‪10 min walk‬
  • Tatra Museum
    ‪16 min walk‬
  • Poprad (TAT-Poprad - Tatry)
    ‪71 min drive‬

Room options

Superior Type Family Room

  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Junior Double or Twin Room

Junior Double or Twin Room

Junior Double or Twin Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Luxury Suite (Duplex)

Luxury Suite (Duplex)

Luxury Suite (Duplex)

  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

Superior Double Room with access to Termy Zakopianskie (1 hour per person per day)

  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Executive Apartment (2)

Executive Apartment (2) | Living area

Executive Apartment (2)

  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Panoramic Studio Suite, Mountain View

Panoramic Studio Suite, Mountain View

Panoramic Studio Suite, Mountain View

  • 46 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Superior Twin Room with access to Termy Zakopianskie (1 hour per person per day)

  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

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About the area

Zakopane

When you stay at Hotel Aquarion Family & Friends - Destigo Hotels in Zakopane, you'll be in the mountains, within a 10-minute walk of Krupowki Street and Zakopane Aqua Park. .This hotel is 1 mi (1.6 km) from Tatra Museum and 1 mi (1.6 km) from Zakopane Art Gallery.

What's nearby

  • Zakopane Aqua Park - 1 min walk
  • Krupowki Street - 10 min walk
  • Tatra Museum - 16 min walk
  • Gubalowka Market - 3 min drive
  • Gubałówka - 13 min drive

Getting around

  • Zakopane Station - 8 min walk
  • Poprad (TAT-Poprad - Tatry) - 71 min drive

Restaurants

  • ‪Pizza & Spaghetti - ‬11 min walk
  • ‪Cafe Piano - ‬12 min walk
  • ‪Villa Toscana - ‬7 min walk
  • ‪Żarneccy - ‬11 min walk
  • ‪Stek - ‬10 min walk

About this property

Hotel Aquarion Family & Friends - Destigo Hotels

Hotel with a water park, a short walk to Krupowki Street
Hotel Aquarion Family & Friends - Destigo Hotels offers 136 accommodations, which are accessible via exterior corridors and feature minibars and safes. A pillow menu is available. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Zakopane hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a water park (surcharge), a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 136 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access is available. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided on request.
Don't miss out on the many recreational opportunities, including a water park (surcharge), a sauna, and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Hotel Aquarion Family & Friends - Destigo Hotels has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (PLN 80 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: PLN 110 for adults and PLN 110 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike parking
  • Bike storage
  • Fitness centre
  • Playground
  • Sauna
  • Steam room
  • Water park access (surcharge)

Family friendly

  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 4 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 90 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 100.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 110 for adults and PLN 110 for children
  • Covered self parking fee: PLN 80 per day
  • Pet fee: PLN 90 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Aquarion Zakopane
Aquarion Zakopane
Hotel Aquarion
Hotel Aquarion Family Friends
Hotel Aquarion Family Friends Destigo Hotels
Hotel Aquarion Family & Friends - Destigo Hotels Hotel
Hotel Aquarion Family & Friends - Destigo Hotels Zakopane
Hotel Aquarion Family & Friends - Destigo Hotels Hotel Zakopane

Hotel Aquarion Family & Friends - Destigo Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 105 out of 146 reviews
Rating 8 - Good. 31 out of 146 reviews
Rating 6 - Okay. 7 out of 146 reviews
Rating 4 - Poor. 2 out of 146 reviews
Rating 2 - Terrible. 1 out of 146 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

denise

Travelled with partner
Free Sauna, Steam room, access to Termy Zakopienskie, comfy bed, clean room, robes/towels supplied, breakfast, lovely hotel staff, location close to bank ATM & PKP Rail Station, nice walk through town to a hiking trail.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yu Heon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for using thermal bath
Stayed 1 night in Oct 2024

10/10 Excellent

Tacjanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful, charming, pleasant service Saunas and pools are excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Sylwia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steps from main train station. Next to Termy Zakopiańskie and about 15 min walk to Krupowki street. Amazing breakfast which was included in my price.
Stayed 3 nights in Aug 2024

8/10 Good

kevin james

Travelled with group
Liked: Property conditions & facilities
Good customer service at reception.clean.good price.
Stayed 4 nights in Jul 2024

10/10 Excellent

Anna

Liked: Property conditions & facilities
Great customer service and a beautiful hotel
Stayed 3 nights in Jul 2024

6/10 Okay

Dani, Lake Barrington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was great. However, access to the water park area is not included in the price. And evidently the only semi-mention of that is “surcharge” in parentheses when you look at the “family friendly” tab. It definitely didn’t mention that the water park is a separate entity and people from the street can just buy admission as well. Seeing as Zakopane is a tourist town, I think that these things should be more clearly listed. I’m not sure who makes the listings- whether the hotel or Expedia- but whomever does it, needs to make sure it’s clear. In the US- this would be the same as getting a room at Great Wolf Lodge and then finding out you had to pay another $60/per person to use the water park. 😒
Stayed 2 nights in Jul 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Zakopane
Booked 2 nights stay at this hotel,great location, 10 minutes walk max up a slight hill from the railway station.Lovely room with balcony mountain view.Did'nt eat in as it has many eateries nearby.Its located next to the Termy Zakopane pools,where you have direct access level 2,you get a watch and this times you ,1 hour 39 zloty or can get unlimited for the day for more,added to your hotel account.Robes and towels for the swimming or spa.Complimentary water and hot drinks but mini bar payable.Very comfy beds,a/c.Stored bags after checking out in a room while waiting for our train to Krackow.Would recommend
Stayed 2 nights in Jul 2024

4/10 Poor

Agnieszka

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Below expectations
I thought I would check out the hotel as it was new and it was indeed modern and clean and the breakfast was good but that’s about it. We got a very small room with two single beds (the room was also prepared for 3 people for some reason) that were very narrow and so I was afraid I will tumble off while turning at night. The patio looked out on the trees (no mountain view) and offered no privacy. My parents got a better room with balcony and nice views but two days in someone walked into their room saying it’s their room (!). Apparently someone made a mistake at the reception but in all my years of travel I’ve never had some other guests entering my room! And shortly after my parents had to go to the reception because their key card was not working as a result. Finally, parking is charged at 80pln per car per day which is way above prices in the area (should be 20pln max). We parked nearby for 10pln per day per car. Overall, I’d definitely not stay again, I’d rather pay a little more and go back to a nearby hotel where you get value for money. Maybe it’s okay for 1 or 2 night stay but not for longer trips like ours.
Stayed 4 nights in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Rafal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from balcony is very nice and you can walk to Krupówk ,we enjoy that hotel
Stayed 2 nights in Jun 2024

8/10 Good

ARISTEIDIS

Stayed 1 night in Jun 2024

8/10 Good

David, Swindon

Liked: Cleanliness, staff & service, property conditions & facilities
As promoted, Hôtel Aquarian is a very family orientated establishment. For that reason, as an elderly single man travelling alone, it probably was not the best choice. But that is my fault not the hotel.
Stayed 2 nights in Jun 2024

8/10 Good

DOROTA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small for 3 people. No space to move around. Everything else was good, very nice staff, easy access to the thermal baths.
Stayed 2 nights in Jun 2024

8/10 Good

Jozef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ma v mene aquapark ale ten si musite zaplatit v plnej výške niejw v cene hotela aj ked cena je dost vysoka personal velmi slusny nápomocný a ranajky boli fantastické
Stayed 1 night in May 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation in zakopane
This is our third visit and a favorite of our kids when we are in zakopane. We take full advantage of the attached water park each time. One thing that was different this visit is that our room reservation did not include breakfast. This caused confusion and and uncomfortable atmosphere when we did arrive at the restaurant for breakfast as we were questioned several times if we were aware that we had to pay additionally (we were, we were explained this at check in, and requested to have breakfast added for all in our party for both nights of stay). Still, we were stopped and questioned each morning at the restaurant. This should be handled better. Would definitely recommend double/triple checking your reservation to ensure this is included or calling the restaurant ahead to avoid confusion and embarrassment.
Stayed 2 nights in Apr 2024

10/10 Excellent

Joe

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

KEVIN, PORT ORCHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Nice staff and great location
Stayed 2 nights in Nov 2023

10/10 Excellent

Theodore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the parking fee was too high
Stayed 1 night in Sep 2023

4/10 Poor

Bartosz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking 80 pln doba,prymitywne ździerstwo!
Stayed 5 nights in Aug 2023

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Violette

Stayed 2 nights in May 2023

8/10 Good

Dominika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

HARSITT

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel & the staff. Rooms were clean. Property was well maintained. Plenty of choice for breakfast especially for vegetarians. Staff maintained cleanliness & hygiene. Receptionists were all very good & assisted with maps & guidance for local tourism
Stayed 2 nights in May 2023

10/10 Excellent

ARTSEM, Glendale Heights

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We are travelers from Belarus and we are highly recommend this place👍 super beautiful and cozy. spent here 3 days and was satisfied, food was perfect👍 Also available parking even indoor. Nature was amazing ❤️ A lot of restaurants and grocery store.