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Hotel Daniela

4.0 star property

Photo gallery for Hotel Daniela

Alpine Roof Suite
Sauna, hot tub, steam room, hot stone massages, Thai massages
View from property
Hiking
Hiking

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Steinmattstrasse 39, Postfach 354, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt - Furi
    ‪1 min walk‬
  • Furi Ski Area
    ‪1 min walk‬
  • Sion (SIR)
    ‪75 min drive‬

Room options

View all photos for Cosy Room

Free toiletries, hair dryer, towels, soap

Cosy Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Alpine Roof Suite

Alpine Roof Suite | Living room

Alpine Roof Suite

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Swiss Style Double Room

Swiss Style Double Room

Swiss Style Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Swiss Style Double Room Plus

Swiss Style Double Room Plus | Bathroom

Swiss Style Double Room Plus

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Swiss Style Family Room

Swiss Style Family Room

Swiss Style Family Room

  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Basic Room, Ground Floor

Free toiletries, hair dryer, towels, soap

Basic Room, Ground Floor

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Zermatt

When you stay at Hotel Daniela in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. .This spa hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt - Furi - 1 min walk
  • Zermatt Visitor Center - 9 min walk
  • Zermatt-Furi Gondola - 9 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 9 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Restaurant du Pont - ‬5 min walk
  • ‪Brown Cow - pub - ‬5 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬2 min walk
  • ‪Harry`s Ski Bar - ‬3 min walk
  • ‪Whymper-Stube - ‬4 min walk

About this property

Hotel Daniela

Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise
Hotel Daniela offers 23 accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a sauna.

Children under 18 years old are not allowed in the hot tub without adult supervision. Guests under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Gädi SPA has 1 treatment room. Services include hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 23 guestrooms featuring minibars and espresso makers. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a hot tub, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, ski storage, and gift shops/newsstands.
A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include multilingual staff, luggage storage, and an elevator. A train station pick-up service is provided at no charge.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM

Things to do

  • Bike rentals
  • Bike tour information
  • Full-service spa
  • Sauna
  • A hot tub
  • Steam room

Conveniences

  • Lift
  • Gift shop/newsstand
  • Reception hall

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in public areas
  • Tile flooring in public areas

More

  • Fireplace in reception
  • Locally owned and organised tours and activities
  • Renovated entire property – October 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Energy-saving switches
  • Local maps
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
  • Tourism fee: CHF 4 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and high chair
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the hot tub, and guests under 18 years old are only allowed in the hot tub with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Daniela Hotel
Daniela Zermatt
Hotel Daniela
Hotel Daniela Zermatt
Daniela Hotel Zermatt
Hotel Daniela Hotel
Hotel Daniela Zermatt
Hotel Daniela Hotel Zermatt

Hotel Daniela Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 308 out of 412 reviews
Rating 8 - Good. 89 out of 412 reviews
Rating 6 - Okay. 12 out of 412 reviews
Rating 4 - Poor. 1 out of 412 reviews
Rating 2 - Terrible. 2 out of 412 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff fantastic
Stayed 1 night in Aug 2024

10/10 Excellent

Alvaro

Stayed 1 night in Jul 2024

10/10 Excellent

Holly, Batavia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our entire experience at Hotel Daniela! You’ll find a welcoming lobby & staff, the coziest rooms and most delicious breakfast buffet. The hiking offerings are abundant & we appreciated the sauna & spa afterwards. Daily fruit & cake too! Victoria & Tania were the most helpful of hostesses. We shall return!
Stayed 3 nights in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Can’t wait to come back. The staff went out of their way to make sure we were taken care off.
Stayed 1 night in Jun 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely loved staying at hotel Daniela. The people were sooooo friendly and helpful. I would come back here in a minute.
Stayed 4 nights in May 2024

10/10 Excellent

Ambica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place with very attentive staff. The rooms are big with windows and balconies, very well appointed and Uber clean. The staff is well trained, proactive and helpful. Would love to stay here again.
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I chose this place and couldn't have been happier with our selection. The staff (Julekha, Alena, Silvana) were all incredible and super friendly. They were all so genuinely happy and welcoming. These guys made the stay even better and will certainly come back and stay here at hotel Daniela on our next visit. The room was super spacious with a large and clean bathroom with heated tile floors. The ski lockers were great and the breakfast has been by far one of my favorites.
Stayed 3 nights in Mar 2024

10/10 Excellent

Hanjia

Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Toby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel I would definitely stay there again. The workers were so nice and welcoming!
Stayed 2 nights in Feb 2024

10/10 Excellent

Daniella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful week! Staff very helpful, very much clean, wonderful breakfast and a delicious SPA.
Stayed 5 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

David

Stayed 7 nights in Dec 2023

10/10 Excellent

Nada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

YING TSE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great people and great location
The place was beautiful and comfortable. We were greeted warmly by the front desk when checking in, their breakfast has many choices from fresh fruits to ham and cheese, they even has overnight oats and local made yogurt! The location of the hotel is also not far from the skiing location. We can even see a peek of Matterhorn from our room balcony.
Hearty breakfast
Fireplace at their lobby
Peek of Matterhorn
Stayed 2 nights in Dec 2023

10/10 Excellent

Sue Lin, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Daniela was a superb experience in Zermatt. The front desk staff and dining area staff were attentive and most welcoming. The room had a great comfortable bed and the bathroom and closet area and all other areas were perfect. I will most definitely recommend this property to my traveling friends.
Stayed 3 nights in Nov 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Jihyung

Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Stayed 5 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain Perfection
The warmest welcome, the most beautiful balcony view, and helpful staff. After arriving on a whim and with no plans, we ended up taking the perfect advice from Julika. Train to Gronergrat, hiking, dinner at the Julen ( the best arugula soup!), finding the herd of sheep, and exploring town. Easily located, abundant breakfast options, cozy lobby, smart business branding, comfortable rooms, and a family story of grit and excellence. A stay to be remembered! Thank you!
Stayed 1 night in Sep 2023

10/10 Excellent

tyler

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is by far our favorite, the hotel clerk was amazing too talk to and gave us a bunch of information to go into zermatt and have fun! The spa and steam room and sauna are the best I have ever seen anywhere in the world. What a hidden and golden place this is. Breakfast is home style where you can tell they make it all from scratch and it’s like your momma made it at home, if she was really good at cooking anyway. 10/10 recommend to anyone traveling here to book this hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Anchal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a extremely pleasant surprise! Rustic setting . Breakfast had a lot of variety and choices for all . Will recommend to friends .
Stayed 1 night in Aug 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cozy hotel. Awesome staff, wonderful breakfast and a relaxing spa. The details like the welcome board/map, flowers and a chocolate in the room were a nice touch. The free sweets and mini bar, also a nice touch. Great location and our room had view of the Matterhorn. Highly recommend this hotel.
Stayed 2 nights in Aug 2023

10/10 Excellent

Maggie, Morganville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is in a very convenient location with the Matterhorn Express, many restaurants and shops within walking distance. It’s about 10min walk from the Zermatt train station. The staff is very friendly. We enjoyed our stay and will definitely come back for our next trip.
Stayed 2 nights in Jun 2023