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Hotel Romantica

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Romantica

Front of property
Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m) | Living area
Front of property
Lobby lounge
Classic Double Room

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • Free WiFi

Explore the area

Map
Chrum 21, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • Grampi's
    1 min walk
  • Zermatt Gornergratbahn Station
    6 min walk
  • Sion (SIR)
    77 min drive

Room options

View all photos for Romantica Double Room

Romantica Double Room

Romantica Double Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

  • 13 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Romantic Suite

Romantic Suite

Romantic Suite

  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Cozy Double Room

Cozy Double Room

Cozy Double Room

  • 13 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

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About the area

Zermatt

With a stay at Hotel Romantica, you'll be centrally located in Zermatt, steps from Zermatt-Matterhorn Ski Paradise and 2 minutes by foot from Matterhorn Museum. .This hotel is 0.1 mi (0.1 km) from Zermatt Visitor Center and 0.1 mi (0.1 km) from Zermatt - Furi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Matterhorn Museum - 2 min walk
  • Zermatt Visitor Center - 6 min walk
  • Zermatt-Furi Gondola - 11 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Brown Cow - pub - ‬2 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬3 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬2 min walk
  • ‪Stefanie's Creperie - ‬2 min walk

About this property

Hotel Romantica

Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise
Hotel Romantica offers 15 accommodations with safes and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 15 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include ski storage and a television in a common area.
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 11:30 AM.
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. A train station pick-up service is available for a surcharge.
A complimentary buffet breakfast is served each morning between 7:30 AM and 11:30 AM.

Languages

Danish, English, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Train station pick-up shuttle (surcharge) from 2:00 PM to 7:00 PM
  • Train station shuttle on request
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM–11:30 AM
  • 1 bar

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Ski storage

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Down duvet
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Romantica
Hotel Romantica Zermatt
Romantica Zermatt
Romantica Hotel Zermatt
Hotel Romantica Hotel
Hotel Romantica Zermatt
Hotel Romantica Hotel Zermatt

Hotel Romantica Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 234 out of 262 reviews" "
Rating 8 - Good. 25 out of 262 reviews" "
Rating 6 - Okay. 1 out of 262 reviews" "
Rating 4 - Poor. 1 out of 262 reviews" "
Rating 2 - Terrible. 1 out of 262 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The couple that run this hotel are so sweet and accommodating. Can’t say enough good things about this hotel. Just charming!
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing!! We loved it!! Great location, clean, amazing staff!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

scott

Travelled with partner
Great location, Great hotel, incredible staff. A truly enjoyable experience. I wish I could give it 10 stars.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in the heart of Zermatt
Had a great 3 night stay in August, the hotel couldn't be better located, and has a lovely charm with a really cool garden, the owners Thor and Michelle are extremely friendly and welcoming and the breakfast buffet was excellent. I would highly recommend to anyone looking for a nice personable stay in stunning Zermatt.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly could not fault this place. The staff, the rooms, the breakfast, the recommendations on what to do in the town - it was all incredible. Would absolutely recommend anyone to stay here when visiting Zermatt.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary service and hospitality!
Hosts are incredible. Tor and Michelle made us feel very comfortable each and every step of our stay in Zermatt. Very convenient location. Beautiful and clean place to stay. Our room was very nice, clean with a great view from balcony. Breakfast was awesome. I would love to have some more vegetarian option for the hot breakfast (being a vegetarian) but still overall great breakfast and dinning area. Host picked us up and dropped us off at the Zermatt station which was super helpful as we were traveling with a child and 3 big luggage. We felt very comfortable. 10/10. Would highly recommend this place.
Breakfast
Breakfast
From outside
Stayed 2 nights in Aug 2024

10/10 Excellent

Virginia, Northfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best personal service at this beautiful chalet small hotel from owners, Michele and Thor! They greeted and treated us as if we were family! The beautiful flowery entrance is gorgeous. We loved it!
Stayed 2 nights in Aug 2024

10/10 Excellent

Cecelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Romatica couldn't have a more suitable name. It is cozy in every way. The staff is wonderful and seeing the flowers in the garden alone is worth the trip!
Stayed 2 nights in Jul 2024

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing - hosts were FANTASTIC, breakfast was great every morning, rooms exactly what we needed, perfect location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Morgan-Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michelle and her husband were wonderful! Both very personable and attentive to every single aspect of my stay. Suggested things to do. Marked up a map of both the town and the mountains so I understood where to go and what to do. Having the breakfast buffet right down stairs was awesome and they both knew every single guests my name. I would definitely rebook!
Stayed 2 nights in Jul 2024

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Christian, Houston

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was an amazing property for many reasons. The hospitality was off the charts and very concierge. The breakfast was timely, beautifully presented, complete with many choices, and excellent quality. The rooms were modern and more spacious than others we had in Switzerland. The location is away from the night time partying. First-class treatment with a personal touch!
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem of a Hotel in Zermatt
Very friendly and comfortable hotel. Nice large room with good views. Not too large or too small. Owners are wonderful and caring people.
Stayed 3 nights in Jul 2024

10/10 Excellent

Margaret

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Stayed 2 nights in Jul 2024

10/10 Excellent

Kondala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff, The Manager was very helpful and very cooperative. Provided help on planning the sight seeing and options available. Excellent view from balcony. Breakfast on the house and is excellent. I would definitely recommend this Hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sharmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most beautiful bed and breakfast I’ve ever stayed at! Thur and Michelle were very welcoming and made our stay that much more enjoyable. The rooms were very charming with great views. They even included breakfast which was very delicious!
Stayed 2 nights in Jun 2024

10/10 Excellent

Moustafa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like home. Everyone who works there is wonderful. Gave us tons of advice about the area. Great breakfast. Beautiful hotel so well decorated and gorgeous garden. We loved it!
Stayed 2 nights in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Hotel Romantica is a thoroughly delightful and pleasant place to stay. I expect I will be staying there again.
Stayed 4 nights in Jun 2024

10/10 Excellent

vince

Travelled with partner
Vary cool
Stayed 6 nights in Apr 2024

10/10 Excellent

Gary, PIEDMONT

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 1 night in Apr 2024

10/10 Excellent

Connor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible experience staying at Hotel Romatica. Thor, the host, was waiting to pick us up from the train station, and we were shown nothing but the absolute best hospitality from the second we arrived to the second we left. The hotel was incredible cute and impeccably clean, and we felt right at home. We were truly treated like family and we could not have asked for a better experience.
Stayed 5 nights in Feb 2024

10/10 Excellent

NICHOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel and hosts
Have never been made so welcome in a hotel. Nothing was too much for our hosts Michele and Tor. The Romantica is well placed in the middle of the town, the room was warm, clean and comfortable. Spotless bathroom. A variety of breakfast items (hot and cold) with decent coffee, hot chocolate etc.
Stayed 7 nights in Feb 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing stay!
Our time in Zermatt was so special because of Hotel Romantica! The hotel is in the perfect location and a stay here is like staying with your new Swiss friends! The entire staff was so welcoming and available to help/answer questions at a moment’s notice. The rooms and breakfast were also a delight! This was our third trip to Zermatt and our favorite because of this hotel.
Stayed 5 nights in Feb 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Hotel Romantica - you won’t regret it!!!
We stayed here for 6 nights and couldn’t fault a single thing. From the instructions for the late arrival key retrieval, fantastic breakfast included and served with a smile each day by Michelle and her son - to the daily recommendations on the weather and suggested hikes from Thor. We will definitely be back!
Stayed 6 nights in Jan 2024