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QT Auckland

5.0 star property

Photo gallery for QT Auckland

Exterior
Exterior
Rooftop bar
Lobby
Rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Housekeeping

Explore the area

Map
4 Viaduct Harbour Avenue, Auckland, 1010
  • Sky Tower
    ‪8 min walk‬
  • SkyCity Casino
    ‪8 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for QT Deluxe King

Minibar, in-room safe, laptop workspace, blackout curtains

QT Deluxe King

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for QT King

Minibar, in-room safe, laptop workspace, blackout curtains

QT King

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for QT Executive Balcony

QT Executive Balcony

QT Executive Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for QT Executive King

Minibar, in-room safe, laptop workspace, blackout curtains

QT Executive King

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for QT Deluxe Corner

QT Deluxe Corner

QT Deluxe Corner

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for QT Deluxe Twin

QT Deluxe Twin

QT Deluxe Twin

  • 32 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for QT Junior Suite

QT Junior Suite | Bathroom

QT Junior Suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite

  • Sleeps 4
  • 2 King Beds

View all photos for QT King Accessible

Minibar, in-room safe, laptop workspace, blackout curtains

QT King Accessible

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

The Grand by SkyCity

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1567)
The price is NZ$244
for 1 room
includes taxes & fees
8 Apr - 9 Apr
The Grand by SkyCity

About the area

Auckland

QT Auckland is centrally located in Auckland, a 5-minute walk from Victoria Park and 8 minutes by foot from Sky Tower. .This luxury hotel is 0.4 mi (0.6 km) from Princes Wharf and 0.5 mi (0.9 km) from Auckland Ferry Terminal.

What's nearby

  • Sky Tower - 8 min walk - 0.7 km
  • SkyCity Casino - 8 min walk - 0.7 km
  • Princes Wharf - 8 min walk - 0.7 km
  • Auckland Ferry Terminal - 11 min walk - 0.9 km
  • Spark Arena - 4 min drive - 1.8 km

Getting around

  • Gaunt Street Tram Stop - 4 min walk
  • Auckland Britomart Station - 11 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Denny's Family Restaurant - ‬6 min walk
  • ‪Hello Mister - ‬6 min walk
  • ‪The Brewers Co-Operative - ‬5 min walk
  • ‪Tuckshop - ‬6 min walk
  • ‪Grand Harbour Chinese Restaurant - ‬1 min walk

About this property

QT Auckland

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
QT Auckland offers 150 air-conditioned accommodations with MP3 docking stations and minibars. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 150 air-conditioned rooms featuring MP3 docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and minibars, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services and a banquet hall.
Satisfy your appetite with Mediterranean cuisine at Esther, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Esther - This bistro specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar.
Rooftop at QT - This rooftop bar specializes in Mediterranean cuisine. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (NZD 55 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: NZD 35 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Esther
  • Rooftop at QT

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of NZD 250 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 35 for adults and NZD 20 for children
  • Covered valet parking fee: NZD 55 per day
  • Pet fee: NZD 250 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

QT Auckland Hotel
QT Auckland Auckland
QT Auckland Hotel Auckland

QT Auckland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 313 out of 475 reviews
Rating 8 - Good. 88 out of 475 reviews
Rating 6 - Okay. 49 out of 475 reviews
Rating 4 - Poor. 20 out of 475 reviews
Rating 2 - Terrible. 5 out of 475 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful. I loved the bathroom however the lighting was a little rough. But the room is definitely 5 stars. The VIP bottle of wine I was given was not drinkable. It tasted burnt as if it had been left in the sun for hours and made me and my guest sick. The overall service was equivalent to a basic hotel and not what I expected for a hotel of this rating. I didn’t need housekeeping and put out the sign stating such only to have housekeeping try to come in while I was dressing. She said I was listed as checking out. While she was very kind, it took a bit of convincing that I wasn’t checking out yet. Reception: One gentleman was amazing, the rest were subpar or average in service. I waited over 5 minutes at the front desk because all 3 employees were chitchatting with another guest and taking pictures of her dog. When I was helped, the women couldn’t answer my question and I was told to try back in the morning. Overall a beautiful property with few amenities (the rooftop bar and its staff are the saving grace) and just average service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Monicka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Stuart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Richard Rees

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for central Auckland, Esther resturant was a highlight however rooftop bar was closed midweek and lighting in rooms was dim.
Stayed 2 nights in Dec 2024

4/10 Poor

bianca

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed here a few nights as the first stop on our honeymoon. Property was clean and modern - rooms were a bit dark but big windows brightened it up. Unfortunately service was not great from the front desk for being an upscale hotel. Upon check in, I requested to redeem expedia VIP perks that were highlighted under the reservation - I was told a bottle of wine would be delivered to the room. It never was and I had to follow up the next day. We were charged for valet parking service at a premium nightly cost to park on the property - otherwise we'd have to find other parking means. We accepted the valet service and fee however, each day we were told they were too busy to get the car so we either wait up to 30 mins or go find it ourselves in the car park. When checking out I asked if there was anything that could be done with the rate being charged as it really was not a valet service and was quite overpriced. I was told I need to pay but they would speak to the manager and someone would email me. It has been 3 weeks and I have still not been contacted.

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel right in the heart of the city
Stayed 1 night in Dec 2024

10/10 Excellent

Josh

Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern hotel in a central location in Auckland right by the Viaduct. Despite having "sound proofed" rooms there was still a bit of noise transfer from the neighbouring room and the street. Loved the vibe of the place though!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly, GARWOOD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and personable, provided VIP service, the room was large, although only 3 hangers were provided and no drawers for clothes, but the locker like wardrobe had a large enough shelf for clothes, just nowhere to store undergarments, socks, etc. I didn't use the mini bar but it is fully stocked with alcohol, soft drinks and snacks. Would definitely stay here again.
Stayed 12 nights in Dec 2024

10/10 Excellent

Trevor, BENTLEIGH EAST

Stayed 5 nights in Nov 2024

8/10 Good

Monique

Travelled with group
Liked: Cleanliness, property conditions & facilities
We loved our stay here, the staff were welcoming and helpful. The valet parking situation was a bit strange for the price but it was safe.
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was beautiful. The hotel staff were very friendly and helpful with great recommendations. This location was terrific for exploring Auckland.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vera, Pittsburg

Travelled with family
Liked: Staff & service, property conditions & facilities
Lovely room, good location. The restaurant was so good!
Stayed 2 nights in Dec 2024

10/10 Excellent

Josh

Stayed 2 nights in Nov 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the room and hotel were great. Most of the restaurant staff was really lovely, except perhaps the restaurant mgr/supervisor who seemed a bit condescending at all times - not to his staff, but to the clients. It was a bit off-putting. I felt that asking him for help was like asking him for a limb. Whereas any other staff member was kind and eager to assist, he just had a no-can-do type of response. Maybe he has having a bad day, it’s certainly possible, and it didn’t put a damper on my stay, I just think that maybe he could have been a bit on the friendlier, proactive/optimistic side. Still a five star experience overall. The room was absolutely spectacular.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the design of the hotel and the artwork.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Melina

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Very noisy - poor acoustics
Beautiful hotel but the acoustics in the room was terrible. Every noise from the next room guests could be heard and were heard all night long
Stayed 1 night in Nov 2024

6/10 Okay

Anouska

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service and refusal to honour welcome gifts
I mistakenly booked the wrong dates for my stay. I tried to contact the hotel on multiple occasions but they did not reply or answer the phone. When I arrived they told me I had to pay for another night. I had no option on where to stay as we were having a family reunion. I asked them to price match the hotels.com price which they agreed to do and then tried to charge me a higher rate. I then stood at the check in desk and booked a reduced rate online; and had to come back later to complete the check in as they were unable to do this as they had not yet received the booking. Both stays offered a welcome gift - the hotel refused to honour these as their managing company had changed even though this was clearly stated on both my bookings. They have offered me a discount to stay in the future but I would not stay here again. It's very disappointing as I had looked forward to this stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Chung Shan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
QT Auckland has wonderful room for me. Very comfy and the checking process was very smooth. Very nice place stay in the city. The room I got had a very nice view of the city.
Stayed 1 night in Nov 2024

8/10 Good

Carey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooftop cocktails
Loved my 3 night stay here. Staff were so lovely and made my solo rooftop bar experience great. Sensational cocktails !
Stayed 3 nights in Nov 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Viaduct harbor. Great breakfasts.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and will definitely be back when returning to Auckland. The hotel was the perfect blend of style and comfort. The employees were welcoming and friendly.
Stayed 2 nights in Nov 2024