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Park-Hotel Hagenbeck

4.0 star property

Photo gallery for Park-Hotel Hagenbeck

Lobby lounge
Sauna
Aerial view
Aerial view
Sauna

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Hagenbeckstr. 150, Hamburg, HH, 22527
  • Hagenbeck Zoo
    ‪4 min walk‬
  • Tropen-Aquarium Hagenbeck
    ‪4 min walk‬
  • University Medical Center Hamburg-Eppendorf
    ‪7 min drive‬
  • Hamburg (HAM)
    ‪18 min drive‬

Room options

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 47 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Mobility Accessible

Deluxe Double Room, Mobility Accessible

Deluxe Double Room, Mobility Accessible

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed, Non Smoking

Classic Double Room, 1 Double Bed, Non Smoking

Classic Double Room, 1 Double Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Hamburg

With a stay at Park-Hotel Hagenbeck in Hamburg (Eimsbuettel), you'll be within a 5-minute walk of Hagenbeck Zoo and Tropen-Aquarium Hagenbeck. .This family-friendly hotel is 1.2 mi (1.9 km) from SchwarzLICHTviertel and 1.2 mi (2 km) from JUMP House Hamburg.

What's nearby

  • Hagenbeck Zoo - 4 min walk
  • Volksparkstadion - 4 min drive
  • University Medical Center Hamburg-Eppendorf - 7 min drive
  • Fish Market - 8 min drive
  • Elbe Philharmonic Hall - 11 min drive

Getting around

  • Tiedemannstraße Bus stop - 3 min drive
  • Hagenbecks Tierpark U-Bahn - 4 min walk
  • Hamburg Airport (HAM) - 18 min drive

Restaurants

  • ‪Sportwerk - ‬6 min walk
  • ‪Innerluck - ‬6 min walk
  • ‪Döner Grillhaus - ‬16 min walk
  • ‪Schweinske - ‬20 min walk
  • ‪KeBaP Lounge - ‬4 min walk

About this property

Park-Hotel Hagenbeck

Family-friendly Hamburg hotel in Eimsbuettel with a fitness center
Park-Hotel Hagenbeck offers 158 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. A pillow menu is available. 47-inch flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and in-room fitness.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 15 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 158 guestrooms featuring refrigerators and minibars. Your room comes with a pillowtop bed. 47-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Take advantage of recreational opportunities offered, including a sauna, a fitness center, and in-room fitness. Additional features at this Colonial hotel include complimentary wireless internet access, babysitting (surcharge), and wedding services.
Grab a bite to eat at the Restaurant Augila, a restaurant where you can take in the garden view, or stay in and take advantage of room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon for a fee.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Hamburg? This hotel has 6200 square feet (576 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
Restaurant Augila - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Baobab Bar & Café - This lobby lounge specializes in international cuisine and serves dinner only. A children's menu is available. Open select days.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 24 per day; includes in/out privileges)
  • Extended parking on site (EUR 140 per week)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24 hours off-site parking within 1640 ft (EUR 8 per day)
  • Street parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends: EUR 28 for adults and EUR 14 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of EUR 38

Restaurants on site

  • Restaurant Augila
  • Baobab Bar & Café

Things to do

  • Bike parking
  • Fitness centre
  • Racquetball/squash
  • Sauna

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • Children's dinnerware
  • Cots/infant beds (surcharge)
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (6200 square feet)
  • Coworking spaces
  • Meeting rooms - 5

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 110
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 80
  • Step-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 115
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Fireplace in reception
  • Games
  • Humane treatment of captive wild animals
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Renovated entire property – January 2018
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 47-inch flat-screen TV
  • TV channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Eco-friendly cleaning products used
  • Elliptical machine
  • Energy-saving switches
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weights
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Other gym equipment
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for EUR 49.0 per day
Cribs (infant beds) are available for EUR 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Self parking fee: EUR 24 per day (in/out privileges)
  • Extended parking fee: EUR 140 per week
  • Nearby parking fee: EUR 8 per day(1640 ft away; open 24 hours)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 49.0 per day
  • Hosted evening meal: EUR 38

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DE 243316294
This property accepts credit cards and cash
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 15 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Lindner Park-Hotel Hagenbeck
Lindner Park-Hotel Hagenbeck Hamburg
Lindner Park-Hotel Hagenbeck Hotel
Lindner Park-Hotel Hagenbeck Hotel Hamburg
Lindner Park Hamburg
Lindner Park Hotel Hagenbeck
Park Hotel Hagenbeck
Park-Hotel Hagenbeck Hotel
Park-Hotel Hagenbeck Hamburg
Lindner Park Hotel Hagenbeck
Lindner Hotel Hamburg Hagenbeck
Park-Hotel Hagenbeck Hotel Hamburg
Lindner Hotel Hamburg Hagenbeck part of JdV by Hyatt

Park-Hotel Hagenbeck Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 553 out of 934 reviews
Rating 8 - Good. 301 out of 934 reviews
Rating 6 - Okay. 62 out of 934 reviews
Rating 4 - Poor. 9 out of 934 reviews
Rating 2 - Terrible. 9 out of 934 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Mark, Alexandria

Liked: Staff & service, amenities, property conditions & facilities
Was closed to public transportation.
Stayed 2 nights in Sep 2024

10/10 Excellent

Levi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty legit.
Stayed 1 night in Aug 2024

10/10 Excellent

Levi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Susanne

Stayed 1 night in Jul 2024

8/10 Good

Asha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Blair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

F W P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Naveen

Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver expensive parking charges. Relaxed atmosphere. Clean and comfortable.
Stayed 14 nights in Aug 2023

10/10 Excellent

Ulrich

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to celebrate your birthday
I celebrated my birthday with family and friends. I couldn’t have been happier with the service and attention to detail. My guests and I were just blown away
Stayed 3 nights in Aug 2023

10/10 Excellent

john

Stayed 4 nights in Jul 2023

6/10 Okay

john

Not a lot to do near property.
Stayed 1 night in Jul 2023

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

6/10 Okay

Cary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It is a decent hotel. Breakfast was really good. Everything else just OK.

8/10 Good

Cary

Liked: Cleanliness

10/10 Excellent

Bjorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Hamburg
very nice Hotel, the stuff was very friendly, but no restaurant or room service on Sunday's.
Stayed 1 night in Aug 2022

10/10 Excellent

w

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Perfect stay and service. This hotel is ideally located, clean, excellent food and faultless
Stayed 1 night in Jul 2022

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flawless operation
Stayed 1 night in Jun 2022

10/10 Excellent

Jonathan

Stayed 1 night in May 2022

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

mark

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
No bar!
Bar not available/open for service several nights during stay. The mask frenzy and Covid certificate obsession in Germany is off putting. I won’t be going back in a hurry
Stayed 5 nights in Oct 2021

10/10 Excellent

Brenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location fabulous decor
The hotel was beautifully decorated and maintained. The location was perfect. Staff was always very friendly.
Stayed 8 nights in Aug 2021