Sheraton Grand Zhengzhou Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Zhengzhou Hotel

Meeting facility
Lobby lounge
Exterior
Exterior
Premium bedding, down duvets, minibar, in-room safe

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Spa
  • Pool
  • Gym

Explore the area

Map
No.33 Jinshui East Road, Zhengdong New District, Zhengzhou, Henan, 450046
  • Henan Geological Museum
    8 min walk
  • Dio Coffee
    12 min walk
  • Zhengzhou East Station
    17 min drive
  • Zhengzhou (CGO)
    31 min drive

Room options

Executive Suite, 1 Bedroom, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Executive Studio Suite, 1 Bedroom

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • City view
  • Sleeps 2
  • 2 Double Beds

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds

  • City view
  • Sleeps 2
  • 2 Double Beds

Executive Room

  • City view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Room, 2 Double Beds

  • City view
  • Sleeps 2
  • 2 Double Beds

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Zhengzhou

With a stay at Sheraton Grand Zhengzhou Hotel in Zhengzhou (Jinshui District), you'll be a 1-minute drive from Henan Geological Museum and 7 minutes from Century Amusement Park. .This luxury hotel is 4.7 mi (7.6 km) from Zhengzhou Tennis Centre and 6.1 mi (9.8 km) from Henan Stadium.

What's nearby

  • Henan Geological Museum - 8 min walk
  • Zhengzhou International Convention and Exhibition Centerr - 5 min drive
  • Century Amusement Park - 7 min drive
  • Zhengzhou Tennis Centre - 8 min drive
  • Erqi Memorial Tower - 10 min drive

Getting around

  • Zhengzhou East Station - 17 min drive
  • Zhengzhou (CGO) - 31 min drive

Restaurants

  • ‪Dio Coffee - ‬12 min walk
  • ‪确菲健身俱乐部 - ‬13 min walk
  • ‪新长安秀酒廊 - ‬8 min walk
  • ‪永和铂爵国际酒店-大堂酒廊 - ‬6 min walk
  • ‪郑州和晨茶楼 - ‬12 min walk

About this property

Sheraton Grand Zhengzhou Hotel

Luxury hotel connected to the convention center in Jinshui District with 3 restaurants
Sheraton Grand Zhengzhou Hotel offers 361 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. Televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Zhengzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hair dryers and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 361 air-conditioned rooms featuring refrigerators and iPod docking stations. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries.
Dip into one of the 2 indoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Feast, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Zhengzhou? This hotel has 32292 square feet (3000 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.
Feast - This restaurant serves breakfast, lunch, and dinner.
Yue Sichuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Yue Cantonese and Seafood - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Feast
  • Yue Sichuan
  • Yue Cantonese and Seafood

Things to do

  • 2 indoor pools
  • Children's pool
  • Fitness centre
  • Spa services

Family friendly

  • 2 indoor pools
  • Children's pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (32292 square feet of space)
  • Meeting rooms - 10

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Lever door handles
  • Portable bath seat
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer (on request)
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Fridge

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: CNY 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Set meals are served in guestrooms only (no menus or public dining)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sheraton Zhengzhou
Sheraton Grand Zhengzhou
Sheraton Grand Zhengzhou Hotel Hotel
Sheraton Grand Zhengzhou Hotel Zhengzhou
Sheraton Grand Zhengzhou Hotel Hotel Zhengzhou

Sheraton Grand Zhengzhou Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 29 out of 47 reviews" "
Rating 8 - Good. 14 out of 47 reviews" "
Rating 6 - Okay. 3 out of 47 reviews" "
Rating 4 - Poor. 1 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 2 nights in May 2024

10/10 Excellent

Maggie Ming Chi

Stayed 2 nights in Nov 2023

8/10 Good

Feng

Business traveller
Nice hotel for a business trip.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Soogun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Wonderful Time at Sheraton in Zhengzhou
We really enjoyed our stay there and will book it again in the future.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Aszhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Convenient for travelling. Would be staying again when next time visiting.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Yizhong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
need to improve
the room is too hot, the front desk needs to improve the service level. It is the rush time and the waiting time for check-in and out is too long, and hope that they can improve the management level.
Stayed 3 nights in Mar 2018

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

John, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convient to reach any favorite places to visit.
Staffs are kind and response are fast. Clean facilities. Foods are excellent.
Stayed 9 nights in Jun 2017

6/10 Okay

Chaz_m

Liked: Cleanliness, staff & service
Disliked: Room comfort
No A/C
Was here for one night. The AC did not work and got moved to another room. It didn't work in that room either and tried to stick us with a room fan! After the temperature crept up to 27.5, I called again and they put us on the top floor facing the east side because it was cooler. The bellhop was very nice as was most of the staff. Note that this is a smoking hotel although they said that 2 floors were non-smoking.

10/10 Excellent

Juan, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel in Zhengzhou
wonderful business hotel and great location to train station.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot water was under fixing. Overall great hotel...Bed was comfortable though.

8/10 Good

Shitong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

YINGNING

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

4/10 Poor

Jacob

Stayed 1 night in Jan 2024

8/10 Good

JAEKYUNG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

GABRIEL

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bel établissement
Hôtel très confortable et propre. Les chambres sont assez spacieuses et bien équipées. La restauration correcte. Personnel très gentil est très attentionné. Petit hic : au niveau de la communication, il faut bien réviser son mandarin car l'anglais semble ne plus être la langue internationale.
Stayed 4 nights in Aug 2023

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021