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Mercure City Zwolle Hotel

4.0 star property

Photo gallery for Mercure City Zwolle Hotel

Reception
Bar (on property)
Breakfast, lunch and dinner served
Front of property - evening/night
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Hertsenbergweg 1, Zwolle, 8041 BA
  • IJsselhallen Zwolle
    ‪3 min drive‬
  • Museum De Fundatie
    ‪4 min drive‬
  • Grote Markt
    ‪5 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Twin Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Superior Double Room, 1 Double Bed with Sofa bed

Premium bedding, desk, iron/ironing board, free cots/infant beds

Privilege, Superior Double Room, 1 Double Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Zwolle

When you stay at Mercure City Zwolle Hotel in Zwolle, you'll be in the business district, within a 5-minute drive of IJsselhallen Zwolle and Overijssels Ventrum Beeldende Kunsten. .This eco-certified hotel is 1.9 mi (3.1 km) from Museum De Fundatie and 2 mi (3.2 km) from Grote Markt.

What's nearby

  • Dinoland - 2 min drive - 1.8 km
  • IJsselhallen Zwolle - 3 min drive - 2.2 km
  • Museum De Fundatie - 4 min drive - 3.1 km
  • Grote Markt - 5 min drive - 3.3 km
  • Anningahof Sculpture Park - 9 min drive - 10.3 km

Getting around

  • Zwolle Station - 7 min drive
  • Amsterdam Airport Schiphol (AMS) - 82 min drive

Restaurants

  • ‪Dinoland - ‬3 min drive
  • ‪Monster Sushi & Grill - ‬3 min drive
  • ‪Restaurant De Beren Zwolle - ‬3 min drive
  • ‪Silk - ‬4 min drive
  • ‪Pampus - ‬4 min drive

About this property

Mercure City Zwolle Hotel

Eco-certified hotel with a 24-hour business center and a 24-hour front desk
Mercure City Zwolle Hotel offers 72 accommodations with coffee/tea makers and slippers. Beds feature premium bedding. 40-inch Smart televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 72 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by the hotel's restaurant, Restaurant de Hanze, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Zwolle? This hotel has 4844 square feet (450 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Restaurant de Hanze - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 4.50 per night)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurant de Hanze

Things to do

  • Bicycle rentals
  • Hiking/biking trails

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4,844 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night
  • Service fee: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 4.50 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Mercure Hotel Zwolle
Mercure Zwolle
Zwolle Mercure Hotel
Mercure City Zwolle
Mercure City Zwolle Hotel Hotel
Mercure City Zwolle Hotel Zwolle
Mercure City Zwolle Hotel Hotel Zwolle

Mercure City Zwolle Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 194 out of 557 reviews
Rating 8 - Good. 288 out of 557 reviews
Rating 6 - Okay. 56 out of 557 reviews
Rating 4 - Poor. 12 out of 557 reviews
Rating 2 - Terrible. 7 out of 557 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aleksander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it's a nice hotel, but in a very remote place. I enjoyed it, but it's something to consider if you're not coming with a car.
Stayed 4 nights in Nov 2024

8/10 Good

Justin

Good price. Clean room. Tiny room though. I guess thats the norm in Europe. Good breakfast. Not really close to town but quick cab or bike ride.
Stayed 1 night in Sep 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is out of the centre of Zwolle, but a short 2km away. The property is along side a beautiful meadow, quiet. The staff are very accommodating and offered great breakfast.Would stay again.
Stayed 1 night in Jun 2024

8/10 Good

Khoa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Mark

Travelled with family
For 20 euro the breakfast was appalling no bar open at night just not what we was use to at the mercure
Stayed 1 night in Feb 2024

6/10 Okay

David

Business traveller
Good location and value. Staff were not as friendly as expected. "Queen" bed was actually 2 single mattresses put together which made for tough sleeping
Stayed 1 night in Sep 2023

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Sean

Stayed 1 night in Jun 2023

10/10 Excellent

Stephanus

Stayed 1 night in May 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Jacob, Pointe Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Great setting. Great service.

8/10 Good

Anna P.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

TREVOR

Stayed 3 nights in Jul 2022

8/10 Good

Josh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff
Stayed 1 night in Nov 2021

8/10 Good

Liv

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on the outskirts of town. Parking is free when you stay there. Good restaurant with decent dinner options and good breakfast.
Stayed 1 night in Oct 2021

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice. The rooms were small but neat. Very clean. The breakfast was large the. The hotel is out of town away from anything. There was a consistent buzzing in our room every 24 seconds all evening and morning. We could not locate the source.
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Everything they have is very expensive, problems with the wireless internet, the delay in returning the clothes for washing, and they made me pay another amount that I had already paid at the time of booking when I wanted to go home
Stayed 4 nights in Jul 2021

6/10 Okay

Hans, Meijel

Travelled with partner
Disliked: Amenities
Parkeren is eenvoudig voor de deur. Hotel is sober en de prijs/kwaliteit is scheef. Geen 4 sterren waardig.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but nice
Nice hotel, pictures are accurate Staff are friendly enough Room has everything you’d need for the price you pay. No issues and will return
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Amby, Luanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the welcoming drinks found in the fridge and toiletries items in the cupboard.
Stayed 1 night in Dec 2019