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Novotel Aachen City

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Aachen City

Reception
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Executive Room, 1 Double Bed with Sofa bed
Executive Room, 1 Double Bed with Sofa bed | Bathroom
Standard Room, 1 Double Bed with Sofa bed

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Peterstr. 66, Aachen, NW, 52062
  • Eurogress Aachen
    8 min walk
  • Sultans of Kebap
    2 min walk
  • Aachen Bus Station
    3 min walk
  • Aachen (AAH-Merzbruck)
    16 min drive

Room options

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Exterior

INNSiDE by Meliá Aachen

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Pet-friendly
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (569)
The price is NZ$230
for 1 night
includes taxes & fees
8 Jan - 9 Jan
INNSiDE by Meliá Aachen

About the area

Aachen

A stay at Novotel Aachen City places you in the heart of Aachen, within a 10-minute walk of St. Nikolaus Church and Eurogress Aachen. .This eco-certified hotel is 0.4 mi (0.7 km) from Katschhof and 0.4 mi (0.7 km) from Suermondt Ludwig Museum.

What's nearby

  • Aachen Town Hall - 9 min walk
  • Aachen Cathedral - 10 min walk
  • RWTH Aachen University - 11 min walk
  • Carolus Thermen Bad Aachen - 11 min walk
  • CHIO Stadium - 5 min drive

Getting around

  • Eurogress Aachen Bus Stop - 6 min walk
  • Maastricht (MST-Maastricht - Aachen) - 33 min drive

Restaurants

  • ‪OZAKI Sushi et Grill - ‬4 min walk
  • ‪Dario - ‬3 min walk
  • ‪Hotmannspief - ‬4 min walk
  • ‪Homeburgers - ‬5 min walk
  • ‪Sultans of Kebap - ‬2 min walk

About this property

Novotel Aachen City

Eco-certified hotel with a 24-hour front desk connected to the convention center in Aachen
Novotel Aachen City offers 154 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. A pillow menu is available. Televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 154 guestrooms. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and an arcade/game room. Additional features at this hotel include shopping on site, a television in a common area, and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Aachen? This hotel has 3229 square feet (300 square meters) of space consisting of conference space and a meeting room.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Novotel Aachen City has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends: EUR 21 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Shopping

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (3229 square feet)
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • Films for purchase
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 19 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Novotel Aachen City
Novotel Hotel Aachen City
Aachen Novotel
Accor Aachen City
Novotel Aachen
Novotel Aachen City Hotel
Novotel Aachen City Hotel
Novotel Aachen City Aachen
Novotel Aachen City Hotel Aachen

Novotel Aachen City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 377 out of 831 reviews" "
Rating 8 - Good. 371 out of 831 reviews" "
Rating 6 - Okay. 55 out of 831 reviews" "
Rating 4 - Poor. 14 out of 831 reviews" "
Rating 2 - Terrible. 14 out of 831 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kapinga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel and spacious room. The front desk service personnel were extremely helpful and friendly. The breakfast was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

TERENCE

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is an amazing place to stay in Aachen! Very modern / clean ..with an amazing breakfast option. This is an excellent hotel!
Stayed 2 nights in Jul 2024

10/10 Excellent

Vikrant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

WISSAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everthing is good and near bus station all very good
Stayed 2 nights in Jun 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Omid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I’d stay more. Highly recommended Hotel in the area.
Stayed 1 night in Jan 2024

10/10 Excellent

amy

Stayed 5 nights in Dec 2023

10/10 Excellent

Asir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new hotel within walking distance from downtown. Would recommend.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alexander

Stayed 3 nights in Oct 2023

8/10 Good

HARALD

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Eurogress
Stayed 1 night in Oct 2023

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast room was clean and very quite, no outside noise.
Stayed 5 nights in Sep 2023

10/10 Excellent

Shanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was amazing!! Hotel was great formour 2 night stay. Area around the hotel could clean up the junkies at nightbut thats a city problem.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and a comfortable room
Stayed 1 night in Jul 2023

10/10 Excellent

yuval

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel at the center of Aachen
We return to Novotel Aachen again and again and it keeps its high standarts.
Stayed 6 nights in Jul 2023

4/10 Poor

Burcin

Travelled with family
Disliked: Staff & service, property conditions & facilities
The hotel staff was extremely rude and inconsiderate. Many essentials were missing in the room including toilet paper. When you need to ask for toilet paper then you know there is an issue. The key cards did not work and we had to ask for new keys frequently. The staff was very rude and inconsiderate; I have stayed in many hotels around the world but the lack of service and basic communication skills were missing. Consider this hotel as you last option in Aachen.
Stayed 3 nights in Jun 2023

10/10 Excellent

Tom

Stayed 2 nights in Jun 2023

8/10 Good

Igor

Liked: Cleanliness, staff & service
Service and location are good, but the property itself is dated. The shower cabin is too small (good for munchkins). The hotel is next to the central bus hub, which is quite convenient. The excellent Carolus Therme is within a walking distance.
Stayed 3 nights in May 2023

10/10 Excellent

Colm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really excellent hotel. Large, clean, well-appointed rooms; friendly staff; excellent location. Highly recommended.
Stayed 3 nights in May 2023

10/10 Excellent

yuval

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel
It is not our first stay at the Novotel Aachen and we will return in the future. The hotel is very nice. Centrally located. Close to a parking (15 euros a night). Very clean. Very good breakfast.
Stayed 8 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel and supportive staff.
The hotel and particularly, my room was very clean, staff are very helpful. My family did enjoy our stay and the location of the hotel, being at the city centre made it easier to visit different places, and shops which are all within a walking distance. Additionally, the breakfast was very nice as well.
Stayed 3 nights in Feb 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a basic and very clean room. Beds were comfortable and the property was very nice. Would stay here again.
Stayed 2 nights in Jan 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely quiet rooms in a busy city centre

10/10 Excellent

Adrianell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and affordability
Good location, especially for the price. Walking distance to old town and all the sites. Great parking in connected garage. Good breakfast. Great stay.
Stayed 1 night in Oct 2022