Terra Nova Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Terra Nova Hotel

Exterior
Standard Double Room | Bathroom
Standard Single Room | Coffee and/or coffee maker
Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
Property entrance

Reviews

7.2 out of 10

Good

Popular amenities

  • Free WiFi

Explore the area

Map
114 Crown St, Aberdeen, Scotland, AB11 6HJ
  • Aberdeen Music Hall
    5 min walk
  • Carriages
    1 min walk
  • Aberdeen Station
    6 min walk
  • Aberdeen (ABZ)
    22 min drive

Room options

Standard Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Aberdeen

With a stay at Terra Nova Hotel in Aberdeen (Central Aberdeen), you'll be within a 5-minute walk of The Trinity Centre and Aberdeen Music Hall. .This hotel is 0.3 mi (0.5 km) from Edward VII and 0.3 mi (0.5 km) from The Duke of Gordon.

What's nearby

  • Aberdeen Music Hall - 5 min walk
  • Union Square Shopping Centre - 6 min walk
  • His Majesty's Theatre - 9 min walk
  • Aberdeen Harbour - 11 min walk
  • Aberdeen Royal Infirmary - 5 min drive

Getting around

  • Aberdeen Station - 6 min walk
  • Aberdeen Airport (ABZ) - 22 min drive

Restaurants

  • ‪OGV Taproom - ‬5 min walk
  • ‪The Stag - ‬3 min walk
  • ‪Paramount Bar - ‬5 min walk
  • ‪Namaste Delhi - ‬4 min walk
  • ‪Al Fresco - ‬5 min walk

About this property

Terra Nova Hotel

Aberdeen hotel in Central Aberdeen
Terra Nova Hotel offers 12 accommodations with coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Stay in one of 12 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include coffee/tea makers, housekeeping is provided on request, and irons/ironing boards can be requested.
Featured amenities include express check-in and express check-out.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Street parking available

Guest services

  • Housekeeping (on request)

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
This property offers self-service check-in. Guests will be sent access code for the front door in advance of arrival, which is valid throughout the stay. The room keys can be collected from key safes on the right hand wall in the hotel entrance hall.

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Terra Nova Hotel Hotel
Terra Nova Hotel Aberdeen
Terra Nova Hotel Hotel Aberdeen

Terra Nova Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 51 reviews" "
Rating 8 - Good. 13 out of 51 reviews" "
Rating 6 - Okay. 12 out of 51 reviews" "
Rating 4 - Poor. 7 out of 51 reviews" "
Rating 2 - Terrible. 4 out of 51 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful, the room seemed to by not cleaned after the previous guests. We notified immediately and someone was supposed to come to clean up, but nobody showed up. There was one tiny towel, for 2 guests arriving, bathroom floor flooded, no coffee and dirty cup on the side table. It was only one night stay, so we have stayed, sleeping in clothes as not comfortable if the sheets were clean, as the bed was a mess on arrival. Would not recommend at all. No cancellations, so after paying almost £70 had to spent the night
Stayed 1 night in Sep 2024

6/10 Okay

Douglas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

heather

Stayed 4 nights in Sep 2024

4/10 Poor

Gillian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Olaya

Stayed 2 nights in Aug 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable basic room, enough for people they know each other. tv, fridge shower works fine. there's only one blanket for a double bed
Stayed 14 nights in Aug 2024

8/10 Good

Joseph

Liked: Staff & service
Stayed 7 nights in Jun 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
I understand that this is a low-budget hotel and I don't want to be completely negative. There were some good points, the location was great and the communication was very clear. However, in the room, the lampshade on the ceiling was held up only by the bulb, the bed was uncomfortable and the shower head was broken and wouldn't stay up without being propped up. Another point to note is that some of the other guests were not considerate when entering/exiting the building and the door would regularly slam and vibrate through the building, and this could be improved with some kind of mechanism on the door to prevent it slamming quite so hard. I would also suggest investing just a small amount of money in the rooms to update them and make them feel a little fresher (I was a bit confused as to why a hotel room in Aberdeen had a picture of pre-9/11 New York on the wall, for example). Not a terrible place, but it could do with a little care and attention.
Stayed 3 nights in Mar 2024

4/10 Poor

Adam

Stayed 2 nights in Mar 2024

4/10 Poor

ANNA

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst, if not the worse, hotel we've ever stayed. The location was great but anything else was terrible. Not sure how this hotel has 3 starts and a 7.3 rating. We planned a trip to Aberdeen with my partner and we genuinely gave this a long thought. The price is not very competitive comparing to other chain hotels around and we choose Tera Nova to suppport a small business rather than a chain. The hotel is quite outdated and dirty. The room was the worst. Not the room we booked and shown on the pictures, very small for 2 people and we are both small. There were holes in our towels, dry rice on the duvet and dust on the dishes supplied. Surprisingly, the bathroom was the cleanest part of the room, although very cold, as no window or radiator in the bathroom, so the towels will get damped by the time we had a shower. On arrival, we were send a text with info and were told that the room is cleaned every 3 days (we stayed 4 days and no cleaning was done), the bed sheets and towels changed every 7 days, unless you pay extra. We were super busy and spent very little time in the room as we could not stand being there for long. We even thought to book another hotel, but as we were out most of the time and didn't want to lose time with packing and unpacking, so we decided to stay. For the same money you could book some big chains such as Travelodge and Ibis, so avoid this at any cost. Terrible experience. Defenitely not returning.

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service
Stayed 3 nights in Jan 2024

8/10 Good

Nicky

Close to ameneties
Stayed 4 nights in Jan 2024

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Getting booked in and checking in was very easy and is the first time I have done so with nothing but a key code and I like how hassle free it was, the accommodation itself was more than adequate and very fairly priced. Overall i rate the accommodation high enough that we probably would choose it again for our next time in the city. The only thing was Unfortunately we didn't feel comfortable enough to stay both nights due to the lack of staff members or knowledge of the procedures to deal with the issues that the guest next-door had with us. It made us feel like we couldn't fully enjoy our first time away together because even if we so much as had a giggle or a laugh they'd bang a door or slam something. I'd of been more than respectfully understanding say if it was late or over the top but it was the weekend and we went to have fun .
Stayed 2 nights in Jan 2024

4/10 Poor

Abdullah

Liked: Staff & service, amenities
Stayed 4 nights in Jan 2024

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I contacted the staff on arrival and they were immediate in helping me. I forgot something amd they have posted it to me. Im very pleased with my stay.
Stayed 1 night in Nov 2023

8/10 Good

Jim

Travelled with partner
Liked: Staff & service, property conditions & facilities
Would use again.
Stayed 4 nights in Aug 2023

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap but terrible experience
Small room to be expected for price. Run down and in need of refurb. Bed sheets disgusting with yellow stains - had to go to nearby Asda to buy bath sheets to cover the bed. I arrived late in the evening, and when I conducted accommodation management to inform them I’d be looking for a refund they informed that I should have called and they would have sorted it. To be fair to management, they did try and contact me but I was in no mood to receive a call late at night or for somebody to arrive with new bed sheets close to midnight. Clean bedsheets should be a prerequisite to any booking - regardless of price. My request for refund was rejected.
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Someone started to break the wall with a hammer at 19:30, and it continued for more than 2 hours in front of my room. Hearing some pieces of stones scattered, how can I stay with conformity and pleasure? If that was pre-scheduled construction work, I should have been told about it.

6/10 Okay

Georgie

Stayed 1 night in Oct 2022

4/10 Poor

Donald Charles

Business traveller
Disliked: Staff & service, property conditions & facilities
Nobody to meet you like a porter even for fire safety at night, no breakfast for the price plus shower had black mould in it.
Stayed 1 night in Jul 2022

10/10 Excellent

Owain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Amazing value for money, clean and comfortable
Stayed 5 nights in May 2021

8/10 Good

brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2021

6/10 Okay

daniela

Travelled with family
Liked: Staff & service
It was too noisy because my room was in front of the street and the window and curtains didn’t closed at all, so the sun, noise and air filtered through it...the guy who was in charge was too kindly.... the bed not so comfortable. What i really like is the fact of having microwave, kettler and refrigerator and the location.
Stayed 1 night in Jul 2020

8/10 Good

Marek

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2020

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good for the price
For the price it was not a bad little place. Liked the convenience of "self check-in", good location, and the room had everything you needed for a decent stay.
Stayed 2 nights in May 2020