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Crystal Palm Hotel

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystal Palm Hotel

Staircase
Exterior
Outdoor pool, pool umbrellas, pool loungers
Reception
Lobby lounge

Reviews

6.6 out of 10

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
4 Street-Tesano, 14th South Loop-Tesano, Accra
  • Achimota Mall
    6 min drive
  • Achimota Golf Club
    6 min drive
  • University of Ghana
    9 min drive
  • Accra (ACC-Kotoka Intl.)
    10 min drive

Room options

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Down duvets, minibar, in-room safe, desk

Executive Double Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Down duvets, minibar, in-room safe, desk

Standard Single Room

  • 30 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Down duvets, minibar, in-room safe, desk

Double or Twin Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
Golden Crystal Experience
Pool
Spa
Parking included
Free WiFi
4.1 out of 5, Very good, (67)
The price is NZ$83
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Golden Crystal Experience

About the area

Accra

Located in Accra (Tesano), Crystal Palm Hotel is within a 10-minute drive of University of Ghana and Accra Mall. .This luxury hotel is 12.5 mi (20 km) from Labadi Beach and 15.8 mi (25.4 km) from Teshie Beach.

What's nearby

  • Achimota Mall - 6 min drive - 4.9 km
  • University of Ghana - 9 min drive - 7.5 km
  • Accra International Conference Centre - 9 min drive - 8.8 km
  • Accra Mall - 9 min drive - 8.7 km
  • U.S. Embassy - 13 min drive - 11.5 km

Getting around

  • Kotoka Intl. Airport (ACC) - 10 min drive

Restaurants

  • ‪Mambo - ‬5 min drive
  • ‪Rythymz Pub & Grill - ‬5 min walk
  • ‪Dimaensa Restaurant - ‬4 min drive
  • ‪Zoozoo Restaurant - ‬12 min walk
  • ‪Papaye - ‬14 min walk

About this property

Crystal Palm Hotel

Luxury Accra hotel in Tesano with free breakfast
Crystal Palm Hotel offers 70 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 21-inch plasma televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Accra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Crystal Palm Restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Guests are offered a complimentary continental breakfast each morning.
Crystal Palm Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Crystal Palm Restaurant

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 21-inch plasma TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Crystal Palm Accra
Crystal Palm Hotel
Crystal Palm Hotel Accra
Crystal Palm Hotel Hotel
Crystal Palm Hotel Accra
Crystal Palm Hotel Hotel Accra

Crystal Palm Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 33 reviews" "
Rating 8 - Good. 10 out of 33 reviews" "
Rating 6 - Okay. 15 out of 33 reviews" "
Rating 4 - Poor. 6 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

7.4/10

Cleanliness

6.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jimmy, Los Angeles California

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel
The hotel staff was very good. The room is small I& bed was small. Not close to any malls or stores
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

6/10 Okay

Verified traveller

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ben, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nonplussed
I would only recommend this hotel if you have a car and are in and out of the hotel and not at all looking to stay longer than a few hours. Otherwise, pay the extra money and choose something a little better !

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for !
Nothing at all special. The area is so quiet at night with nothing around there at all. Fortunately taxis do stop by to rescue you if needed.

8/10 Good

norma, hedgesville,wv

Liked: Cleanliness, staff & service, room comfort
Ok hotel
The dining room hostess was very sweet and kind. Very nice person. Bathtub wad in a little downhill so when I took a showerthe water ran out of the tub. It was a very nice place to stay. I will stay there again.

6/10 Okay

ibka, accra

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Greater Accra hotel
Unless willing to pay a premium price in Ghana for a hotel room, expectations should be realistic. This hotel (note there are two locations about a block apart; I was in #2) was quite good in comparison to most comparable hotels in other parts of Ghana. I was happy to return to this hotel at the end of my tour of the country. By developing country standards, it was clean, regularly had hot water, the air conditioner worked well, and the staff were generally accommodating. The internet connection was good, though, understandably, at times the server was slow to load pages. The hotel is located in Tesano, a sort of suburb of Accra, which is close to the airport (20 minutes in light traffic; 45-60 during rush hour). The area is sparse as far as things to do, but has some shops to meet basic food and drink needs. It's a fairly quiet section of the city, set in a mostly residential area. If going to Ghana, note that getting an MTN SIM card will allow you to receive incoming calls from the US (and possibly Western Europe?) for free.

6/10 Okay

N Nathan, London

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
In Accra hotel prices are expensive probably due to a lack of available rooms. This hotel is quite clean but there were a lot of shortcomings- eg leak from the bath, shower curtain wraps around the person who is taking a shower, safe not working, light not working etc.

6/10 Okay

Winemaker

Liked: Cleanliness, room comfort
Least expensive pool in Accra
Nice staff. The pool is old but swimmable. There is a pool bar with a limited drink menu, but in Ghana you mainly drink beer. Only the Executive rooms have balconies not all rooms as advertised, but that's okay if the power goes off. The emergency generator storms the balconies. Our bathroom was clean, but had a smell of sewer gas, but an open window took care of it. Rooms are large and comfy. Not a bad budget hotel. The local market around the corner sells bottled water cheap.

6/10 Okay

American senior, USA (West Coast)

Liked: Staff & service
Disliked: Property conditions & facilities
A single man's thoughts
Very helpful staff. Had to change rooms due to lack of shower curtain in Room 303, however. Insufficient hot water for full shower. Would be nice if pool had a shallower end connected to the deeper waters. Didn't find any real interesting activity within walking distance of hotel.

10/10 Excellent

Denies

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Bryon, Nevada

Disliked: Staff & service
Don't stay here
Terrible food and food service. The staff does not understand how to take instruction and the food is all the same.

8/10 Good

Eric, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Very good service, quiet, confortable, safe. I recommend it. Very functional and reasonably priced.

6/10 Okay

Abiodefi

Disliked: Cleanliness, property conditions & facilities

6/10 Okay

John, Cornwall England

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Daniel, Geneva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was benerally OK
I didnt give the maximum of 5 because there were two problems: 1. The phone number indicated in the reservation confirmation was wrong! I couldn't inform the hotel on the arrival that the aircraft came earlier. Nobody from the hotel was there. I had to pay the taxi for the hotel. 2. Internet access in the hotel was not always perfect. Sometimes I had to insist to have the connection.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crystal Palm Hotel
Nice and Cozy. Staff are warm and courteous. location is not exactly central but pretty serene and relaxing

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrendous
not my cup of tea!

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Wifi ( internet) in camera inesistente. Acqua calda camera: per fortuna che siamo in Africa è le temperature permettono la doccia anche fredda. Pulizia della camera ottima. Colazione ; adatta per chi cura la dieta dimagrante.
Stayed 5 nights in Nov 2017

8/10 Good

Jahn Petter, Tromsø

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent for work.
This hotel is in Tessano north of Accra centre. It is a very quiet area. It takes about 20 min downtown with a taxi. The price is reasonable, internet is working and the staff is friendly. The area is exellent for a morning stroll, there is a local market 10 -15 min walk from the hotel. A good place to stay for work. There are local shops nearby selling water and snacks.

4/10 Poor

Mikael Brink, Sverige

Liked: Cleanliness
OK vistelse avsides i Accra
Ok om man har business i närheten. Inget gym, svajig el, svajigt internet, poolen var nog inte rengjord på månader. Ok bar och service men inget märkvärdigt. Hård säng, dåligt tryck iduschen. Funkade för min vistelse men tyvärr inte värt priset i min mening.

6/10 Okay

Verified traveller

Liked: Cleanliness
für Kurzaufenthalte geeignet
Bin zum zweitenmal für eine Nacht in diesem Hotel gewesen. Die Ankunftszeit der Flüge aus Europa liegt immer in den Abendstunden, dadurch ist eine Weiterfahrt nach Kumasi (Wohnort meiner Tochter) erst am nächsten Tag möglich. Das Hotel ist sauber, hat einen abgeschlossenen Hof (wichtig) mit Parkplätzen und bietet ein ordentliches Frühstück. Leider war der Pool - wegen Wassermangels - dieses Mal nicht befüllt.