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Arrow on Swanston

3.5 star property

Photo gallery for Arrow on Swanston

Premium Penthouse Apartment
Front of property - evening/night
Premium Penthouse Apartment | Living area
Premium Penthouse Apartment | City view
View from property

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Gym

Explore the area

Map
488 Swanston Street, Carlton, VIC, 3053
  • Queen Victoria Market
    ‪7 min walk‬
  • Princess Theatre
    ‪14 min walk‬
  • Marvel Stadium
    ‪3 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

  • 27 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Apartment

Desk, laptop workspace, blackout curtains, iron/ironing board

One Bedroom Apartment

  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Apartment

Deluxe King Apartment

Deluxe King Apartment

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment | Living area

Deluxe One Bedroom Apartment

  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

  • 27 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for 4 Bedrooms Apartment

4 Bedrooms Apartment

4 Bedrooms Apartment

  • 4 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Two Single Bedroom Apartment

Two Single Bedroom Apartment

Two Single Bedroom Apartment

  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Two Bedrooms Apartment

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Two Bedrooms Apartment

  • 27 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Triple Single Beds Apartment

Triple Single Beds Apartment

Triple Single Beds Apartment

  • 27 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Penthouse Apartment

Premium Penthouse Apartment

Premium Penthouse Apartment

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Penthouse Apartment

Penthouse Apartment

Penthouse Apartment

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Family Apartment

Deluxe Family Apartment

Deluxe Family Apartment

  • 27 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Large Twin Sofa Bed

Similar properties

Interior entrance

Great Southern Hotel Melbourne

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very good, (1985)
The price is NZ$114
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Great Southern Hotel Melbourne

About the area

Melbourne

With a stay at Arrow on Swanston, you'll be centrally located in Melbourne, within a 10-minute walk of Lygon Street and Queen Victoria Market. .This family-friendly aparthotel is 0.9 mi (1.4 km) from St. Vincent's Hospital and 0.9 mi (1.4 km) from Royal Exhibition Building.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Queen Victoria Market - 7 min walk - 0.6 km
  • Princess Theatre - 14 min walk - 1.2 km
  • Marvel Stadium - 3 min drive - 2.8 km
  • Rod Laver Arena - 3 min drive - 2.6 km
  • Melbourne Cricket Ground - 4 min drive - 3.2 km

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 18 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • ‪Little Bang Espresso - ‬3 min walk
  • ‪Captain Melville - ‬4 min walk
  • ‪Hareruya Pantry - ‬4 min walk
  • ‪Ini Studio - ‬4 min walk
  • ‪Humble Rays - ‬4 min walk

About this property

Arrow on Swanston

Family-friendly aparthotel with a fitness center and a sauna
Arrow on Swanston offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with digital channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 200 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 40-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab lunch at Cafe Crema, a restaurant that specializes in local cuisine. You can also grab snacks at the coffee shop/cafe.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Melbourne? This aparthotel has 9688 square feet (900 square meters) of space consisting of a conference center and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Cafe Crema - This café specializes in local cuisine and serves breakfast, lunch, and light fare.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Spanish, Thai

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night; includes in/out privileges)

Family friendly

  • Children stay free (see details)
  • Free cot
  • Highchair

Restaurants on site

  • Cafe Crema

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 40-inch LCD TV with digital channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 4 meeting rooms
  • Business centre
  • Conference centre (9,688 square foot of space)
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre
  • Near the bay

Things to do

  • Gym
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 200 units
  • 9 floors
  • Banquet hall
  • Built in 2003

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from March 26 2025 to March 29 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Arrow Swanston Apartment Carlton
Arrow Swanston Carlton
Arrow Swanston Aparthotel Carlton
Arrow Swanston
Arrow Swanston Aparthotel
Arrow on Swanston Carlton
Arrow on Swanston Aparthotel
Arrow on Swanston Aparthotel Carlton

Arrow on Swanston Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 687 out of 2486 reviews
Rating 8 - Good. 759 out of 2486 reviews
Rating 6 - Okay. 452 out of 2486 reviews
Rating 4 - Poor. 295 out of 2486 reviews
Rating 2 - Terrible. 293 out of 2486 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Heidi

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Nicola

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay with great facilities and good food for everyone
Stayed 1 night in Dec 2024

10/10 Excellent

Penelope

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and great view from the rooftop of the hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Ella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay with great staff at our new facility in the area
Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice and big room for the family
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay with warm welcome and good vibes
Stayed 1 night in Dec 2024

8/10 Good

Kathryn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful and the location was perfect for my visit to Melbourne University
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were cleaned and spacious with the new carpet in front door and the staff was very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay with great facilities for your family members and friends
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Superb rooms with great view of the city centre and great food
Stayed 1 night in Dec 2024

2/10 Terrible

Stephen

Travelled with family
Disliked: Cleanliness, room comfort
Rubbish, definitely wasn’t a deluxe standard
Stayed 1 night in Dec 2024

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent facility with excellent service to customers
Stayed 1 night in Dec 2024

10/10 Excellent

Chloe

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for the weekend
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great facility and great staff
Stayed 1 night in Dec 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location with superb food and drinks
Stayed 1 night in Dec 2024

10/10 Excellent

Felicity

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay with perfect facilities and friendly staff
Stayed 1 night in Dec 2024

4/10 Poor

Rodney

Liked: Cleanliness
Disliked: Room comfort
Disappointing stay
Looks like the room I booked was not provided. Supposed to be 27sqm but much smaller. Terrible for 6 nights. I am a gold member and NEVER had an upgrade. Convenient location.
Stayed 6 nights in Dec 2024

8/10 Good

Boon

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
good location and fair price for accommodation
Stayed 1 night in Dec 2024

10/10 Excellent

PO-CHIN

Liked: Cleanliness, property conditions & facilities
Excellent hotel
Stayed 2 nights in Dec 2024

6/10 Okay

Rachel

Travelled with family and small children
Liked: Cleanliness, amenities
This was a clean, family friendly hotel… and although I was disappointed when I first arrived, the place grew on me over the week. The location was fantastic, had great WiFi and the laundry facility easy to use. I did feel the place needed an upgrade. The couch was quite old, the air conditioner held together with Duct tape and the spatula was melted. The cracked chairs were covered with makeshift seat covers. There wasn’t enough room to hang all our towels and a clothes rack would have gone a long way. There was room in the bathroom closet for one too. Although the location was great, I still question the value for money of this place. I have stayed at cheaper and nicer hotels in the same area.
Stayed 7 nights in Nov 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Joe

Poor quality
Stayed 1 night in Dec 2024

4/10 Poor

Emma

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The room was nothing like the pictures. Very small, kitchen was fairly useless. There was no spare equipment in the kitchen to prepare food. 2 of spoon, fork, plate, bowl, glass.
Stayed 2 nights in Dec 2024

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Was a good nights stay and love the 24hr reception
Stayed 1 night in Dec 2024

10/10 Excellent

Nattasha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024