We recently booked a room for 4 people (2 adults and 2 children, ages 16 and 13),reception is friendly and welcoming,but there were only 2 small bottles of water provided in room, For coffee, there was no milk or cream available, only powdered . When we called reception, we were told they did not have any.
At night, during adult pool time (10–11 PM), our room key card did not work and we were unable to open the door. We had to wait 15 minutes before figuring out the door behind have to use .