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Residence Inn by Marriott Whitby

3.0 star property

Photo gallery for Residence Inn by Marriott Whitby

Suite, Multiple Beds
Suite, Multiple Beds
Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Pet-friendly

Explore the area

Map
160 Consumers Dr, Whitby, ON, L1N9S3
  • Whitby History Museum & Children's Centre
    ‪3 min drive‬
  • Oshawa Centre
    ‪7 min drive‬
  • Tribute Communities Centre
    ‪9 min drive‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪59 min drive‬

Room options

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Standard Room, 2 Queen Beds

Holiday Inn Express Whitby by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1112)
The price is NZ$366
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Holiday Inn Express Whitby by IHG

About the area

Whitby

With a stay at Residence Inn by Marriott Whitby in Whitby, you'll be in the business district, within a 5-minute drive of Lake Ontario and Whitby History Museum & Children's Centre. .This hotel is 1.3 mi (2.1 km) from Landmark Cinemas Whitby and 2.1 mi (3.4 km) from Lynde Shores Conservation Area.

What's nearby

  • Whitby History Museum & Children's Centre - 3 min drive - 2.0 km
  • Lynde Shores Conservation Area - 4 min drive - 3.5 km
  • Ajax Convention Centre - 7 min drive - 8.0 km
  • Oshawa Centre - 7 min drive - 5.9 km
  • Tribute Communities Centre - 9 min drive - 10.0 km

Getting around

  • Whitby Station - 14 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 49 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Town Brewery - ‬19 min walk
  • ‪Pizza Pizza - ‬3 min drive
  • ‪Jack's Astor's - ‬3 min drive
  • ‪Greek Tycoon Restaurant - ‬10 min walk

About this property

Residence Inn by Marriott Whitby

Suburban hotel with free breakfast and a 24-hour fitness center
Residence Inn by Marriott Whitby offers 122 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature Frette Italian sheets and premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with Frette Italian sheets. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Mingle with other guests at the complimentary reception, held on select days. A complimentary continental breakfast is served daily.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Whitby? This hotel has 441 square feet (41 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning. A complimentary manager's reception is offered on select days.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 441 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75.00 per accommodation, per stay (maximum CAD 75.00 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 75.00 per accommodation, per stay (maximum CAD 75.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Residence Inn Whitby
Marriott Whitby
Residence Inn Marriott Hotel Whitby
Residence Inn Marriott Whitby
Whitby Marriott
Residence Inn Whitby Hotel Whitby
By Marriott Whitby Whitby
Residence Inn Marriott Whitby Hotel
Whitby Residence Inn
Residence Inn by Marriott Whitby Hotel
Residence Inn by Marriott Whitby Whitby
Residence Inn by Marriott Whitby Hotel Whitby

Residence Inn by Marriott Whitby Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 606 out of 1105 reviews
Rating 8 - Good. 289 out of 1105 reviews
Rating 6 - Okay. 97 out of 1105 reviews
Rating 4 - Poor. 56 out of 1105 reviews
Rating 2 - Terrible. 57 out of 1105 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

ROMAN

Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Room had everything we needed.
Stayed 3 nights in Dec 2024

8/10 Good

Ignatius

Stayed 4 nights in Dec 2024

4/10 Poor

Sandra

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Extremely uncomfortable couch so only place to sit was desk chair, toilet very low, I checked in with mobility aid and my room was miles from elevator, I would have thought person on desk would say here's a more convenient room. Small thing but toilet paper holder unsteady and paper kept falling on floor. Carpet in hall didn’t allow my walker or wheeled suitcase to ride smoothly along. It seemed everything that could go wrong did
Stayed 1 night in Dec 2024

10/10 Excellent

Sunghyun

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice stay overall
Stayed 2 nights in Dec 2024

10/10 Excellent

Allan, Toronto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reliable accomodation. Easy access to the 401 freeway...family friendly dining options across the street. Fun pool for the kids to access after a long car ride. Great location just east of Toronto that you can stay at -- Go Train station if you want to park and train to the city is just across the street.
Stayed 1 night in Dec 2024

2/10 Terrible

lawrence

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Heating vents were bent, and made noise the entire night. Upon arrival about 2.00 we asked if they had any rooms ready, and got the response, check in is at 3.00. Nothing is clean yet... . Not used to this treatment. I am starting to wonder if it is because we book through hotels.com. rooms always seem to be the very furthest from reception. I love the services through hotels.com, but this hotel will be off my list.
Stayed 1 night in Dec 2024

10/10 Excellent

Gord

Liked: Property conditions & facilities
The rooms were big and roomy
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was very good. There was an issue with the toilet but they said they would fix it. I would stay there again for sure. Recommended.
Stayed 1 night in Dec 2024

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
The room we were given was fine except for the cleanliness. The mirrors on the sliding closet door were dirty as was the bathroom door especially the back side.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, relaxing stay in our suite. We would stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Tanya

Travelled with partner
The rooms are big and the full kitchen is a bonus.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicolle

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Cris

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Leval

Stayed 1 night in Nov 2024

8/10 Good

Ataschia

Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Stayed 1 night in Dec 2024

10/10 Excellent

Earl

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Chris

Stayed 2 nights in Dec 2024

10/10 Excellent

Larry

Stayed 1 night in Nov 2024

4/10 Poor

Carol

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Service and condition during Nov15-Nov 26 2924 was terrible for the following reasons. We will not stay there again, and will not recommend anyone to stay there. 1) Room cleaning is not good - left used towels on the ground, did not leave cleaning product for guests. 2) Noisy sound whole night for days from the losing duct outside the window - the hotel management does not address the issue even a recorded sound was played for the management. 3) There is no water for over 10 hours at night,and then only cold water is available. It was a 8 degrees weather. The management didn’t address the issue that the customers were not happy and paid for full amount. 4) After customers complained about the water issue, at the end the general manager promised to refund half night cost. However only 1/3 a night cost was refunded. There is no apology. Management in this hotel is rude.
Stayed 11 nights in Nov 2024

10/10 Excellent

Jeff

Stayed 1 night in Dec 2024

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities
We were doing renovations at our house, had to stay in hotel for 2 days, we were upgraded to a suite, which was a nice surprise, much appreciated.
Stayed 2 nights in Dec 2024

4/10 Poor

Compton

Liked: Cleanliness
Disliked: Staff & service, room comfort
Dissapointed Stay.
We checked in on Saturday. On Sunday evening, there was no water for several hours...mind you, when we initially went to report this to the front desk, we were told that the water would be back in "half an hour". Later in that night, the fire alarm in the entire hotel was going off and there were zero announcements made as to why. This continued for about 6 times or more every 15 to 20 minutes. At the sound of the 2nd alarm thereabouts, we went to enquire what was going on but no plausible reason was given and this continued. From a safety standpoint, this is inexcusable for any business muchless a hospitality business. Patrons generally trust you with their safety by booking to stay at your hotel and this is how you handle a fire alarm going off multiple times??? That is totally unacceptable. As if things weren't bad enough, when we tried to shower on the following morning, Monday, there was no hot water...and again, no notification, no nothing.
Stayed 2 nights in Nov 2024