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Tru By Hilton Albany Airport, NY

2.5 star property

Photo gallery for Tru By Hilton Albany Airport, NY

Exterior
Game room
Pool
Room, 2 Queen Beds
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry

Explore the area

Map
798 Albany Shaker Road, Latham, NY, 12211
  • Colonie Center Mall
    ‪8 min drive‬
  • Crossgates Mall
    ‪10 min drive‬
  • University at Albany
    ‪11 min drive‬
  • Albany, NY (ALB-Albany Intl.)
    ‪16 min walk‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton Inn & Suites Albany Airport

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1535)
The price is NZ$201
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Hampton Inn & Suites Albany Airport

About the area

Latham

Located in Latham, Tru By Hilton Albany Airport, NY is in the business district, within a 10-minute drive of Colonie Center Mall and Crossgates Mall. .This golf hotel is 6.9 mi (11.2 km) from University at Albany and 8.7 mi (14.1 km) from MVP Arena.

What's nearby

  • Colonie Center Mall - 8 min drive - 6.3 km
  • Crossgates Mall - 10 min drive - 9.8 km
  • University at Albany - 11 min drive - 11.2 km
  • MVP Arena - 16 min drive - 14.1 km
  • Albany Medical Center - 17 min drive - 14.4 km

Getting around

  • Albany International Airport Station - 18 min walk
  • Albany Intl. Airport (ALB) - 3 min drive

Restaurants

  • ‪Olive Garden - ‬6 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪O'Toole's Restaurant Pub - ‬7 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Metro 7 Diner - ‬4 min drive

About this property

Tru By Hilton Albany Airport, NY

Hotel with free breakfast, in the vicinity of Colonie Center Mall
Tru By Hilton Albany Airport, NY offers 106 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 106 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Albany Airport, NY. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Library
  • Pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Albany Airport NY
Tru By Hilton Albany Airport, NY Hotel
Tru By Hilton Albany Airport, NY Latham
Tru By Hilton Albany Airport, NY Hotel Latham

Tru By Hilton Albany Airport, NY Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1720 out of 2457 reviews
Rating 8 - Good. 447 out of 2457 reviews
Rating 6 - Okay. 160 out of 2457 reviews
Rating 4 - Poor. 82 out of 2457 reviews
Rating 2 - Terrible. 48 out of 2457 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. I can’t think of a thing I’d change.
Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Hotel seemed fairly new and right by the airport. Facilities were clean and comfortable. Decent breakfast and all the staff were friendly. Housekeeping was not too thrilled that I wanted service for 2 consecutive days but they did do an ok good job.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jean-Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

6/10 Okay

Biswajit

Stayed 2 nights in Oct 2024

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rates, nice modern rooms with generous space. Lobby facilities are cool and staff were extremely pleasant.
Stayed 1 night in Dec 2024

10/10 Excellent

Trisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and hotel was super clean. The beds were extremely comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Vallier

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Belia

Disliked: Staff & service, amenities, property conditions & facilities
Staff was very rude. Room was dirty. Hair on the floors stains on the sheets and cover. Heater did not work. Pool was out of order. Manager Nakia Jones lied and said she would give points for compensation. She’s a liar. Explains why staff was so horrible! Sticking to Marriott moving forward. Never again will I stay with Hilton.
Stayed 3 nights in Dec 2024

8/10 Good

Ann-Marie

Stayed 1 night in Dec 2024

2/10 Terrible

Belia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property sucks. Staff is incompetent, immature, lazy and very rude. Rooms were dirty. Stains on sheets and bedding. Blonde hairs on the floor. Heater didn’t work. Pool was out of order. Horrible breakfast options.The general Manager is a liar. Said she would compensate me with points for my horrible experience. That never happened! No points were added to my account. This property is going to rapidly continue to decline.
Stayed 1 night in Dec 2024

10/10 Excellent

Shad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and new staff was great. Very convenient when flying out of airport. Shuttle was easy, quick and very available. I highly recommend.
Stayed 1 night in Dec 2024

2/10 Terrible

Belia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never staying with Hilton again.
Hotel is poorly managed. Staff is immature and rude. Group of unpleasant people. Room was dirty stains on bedding. Heater didn’t work. Pool out of order.
Stayed 1 night in Dec 2024

10/10 Excellent

HAOYUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Andrew

Travelled with family
Disliked: Staff & service
The pool was not in service, and this was the reason we chose this hotel. Additionally, the person at the front desk was rude and unhelpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Rafael

Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

Stayed 1 night in Dec 2024

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We’ve tried other area hotels but always come back to Tru when we visit our daughter in Niskayuna. Great coffee anytime, friendly staff and easily accessible handicapped rooms.

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

William, Tillson

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Oct 2024

10/10 Excellent

JIAXIANG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice hotel with excellent service people. The staff is really kind to send us a message one day before our check in, in case we can't locate this new hotel from GPS easily.
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marianne, Cottekill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient! Wonderful and friendly staff! Amenities..A
Stayed 1 night in Dec 2024