Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel

Free daily on-the-go breakfast
Exterior
Exterior
Lobby
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
7815 Kent Blvd, Brockville, ON, K6V6N7
  • 1000 Islands Mall
    ‪12 min walk‬
  • Brockville Shopping Centre
    ‪12 min walk‬
  • Leeds and Grenville County Court House
    ‪3 min drive‬
  • Brockville, ON (XBR-Thousand Islands Regional Tackaberry)
    ‪9 min drive‬

Room options

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Brockville

With a stay at Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel in Brockville, you'll be within a 5-minute drive of 1000 Islands Mall and Brockville Arts Centre. .This hotel is 1.6 mi (2.6 km) from Brockville Court House and 1.6 mi (2.6 km) from Brockville City Hall.

What's nearby

  • 1000 Islands Mall - 12 min walk
  • Brockville Shopping Centre - 12 min walk
  • Brockville Arts Centre - 3 min drive
  • Brockville City Hall - 3 min drive
  • Brockville Court House - 4 min drive

Getting around

  • Brockville Station - 2 min drive
  • Kingston, ON (YGK-Norman Rogers) - 70 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Richard's Coffeehouse - ‬3 min drive
  • ‪Jon's Restaurant - ‬3 min drive
  • ‪Kelseys Original Roadhouse - ‬11 min walk

About this property

Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel

Hotel with free breakfast, near 1000 Islands Mall
Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Brockville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 80 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 300.00

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Brockville
Holiday Inn Express Hotel Brockville
Holiday Inn Express Hotel & Suites Brockville Ontario
Holiday Inn Express Hotel And Suites Brockville
Holiday Inn Express Hotel & Suites Brockville Ontario
Holiday Inn Express Hotel Suites Brockville
Inn Express Brockville
Holiday Inn Express Hotel Suites Brockville
Holiday Inn Express Hotel Suites Brockville an IHG Hotel

Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1000 reviews" "
Rating 8 - Good. 333 out of 1000 reviews" "
Rating 6 - Okay. 82 out of 1000 reviews" "
Rating 4 - Poor. 53 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Erin J

Travelled with family and small children
Liked: Cleanliness, staff & service
Hotel is well situated near highway 401 and many restaurant options. The breakfast at the hotel was great considering it is included in the rate!
Stayed 1 night in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, & while some items on the property looked their age, from the Posted Building Permit & chatting with staff they are being addressed in a major renovation. Breakfast was very good (with the exception of the very weak coffee) and the kitchen staff were outstanding. One issue regarding the location; if you have issues with traffic noise, (I don't) you may want to request a room on the North side not facing the 401. We'd stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Nafiz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very conveniently located, has great staff, and great breakfast. The breakfast attendant was amazingly friendly. She visited tables and checked whether customers were happy with the breakfast and whether we needed anything. We even got "gelatin" free yogurt from the lady. I highly recommend this hotel to anyone visiting Brockville and nearby places such as Kingstone.
Stayed 1 night in Oct 2024

8/10 Good

Dianne

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Hello, when we were put in a room next to the hwy noise, I called to ask for a change however, due to no cleaning staff on the holiday there was no other king size rooms available. We were offered a change of room the next day however, I was in training and did not have time to change my rooms. Noise was all night due to hwy traffic.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boring which is a good thing.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, friendly staff, breakfast was very good. Best continental breakfast I have had in all the hotels I have stayed
Stayed 1 night in Oct 2024

2/10 Terrible

Shane

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty hotel
The moment we walked in we knew it was bad . Carpets were dirty and an awful smell in the lobby . Our room was worse . Stains, worn out furniture and mattresses . We were missing towels and the blow dryer from our room also . They had 2 elevators , one broken , so the working elevator was extremely busy so we took the stairs the majority of the time except to take luggage up and down to the 4th floor . The best part of the hotel was the breakfast lady , super friendly. With all the negative issues we definitely won’t be back and wouldn’t recommend this hotel to anyone
Stayed 1 night in Oct 2024

8/10 Good

Abbie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good service, needs some TLC
Our room was well laid out and comfortable. But the facility itself was undergoing renovations which are sorely needed. The pool area does not have bathrooms, you have to go out into the hallway to a washroom. The exercise room was very small but closed anyway. Staff was super friendly, especially Trish who brought some snacks and goodies for my granddaughter's birthday. Breakfast was very good with a couple of different hot options.
Stayed 3 nights in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, easy check in and out.
Stayed 1 night in Oct 2024

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay while in Brockville. Room was comfortable and clean. Continental breakfast was good. Only complaint was the pool was closed due to renovations.
Stayed 1 night in Sep 2024

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Lovely place
Stayed 1 night in Sep 2024

4/10 Poor

Tammy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had much higher expectations for our stay here. The issues were mostly minor; but with so many, it cumulated to a very negative hotel experience, especially when paying over $450 for two nights. Some of the issues we encountered included: -bugs in the washroom (both in the sink and toilet) -room was not ready at check in, so we were moved to a new room -room was along the 401, so it was very noisey to sleep. -filthy room (stains on carpeting, walls and furniture) -ice machine out of service -no wifi our first night -one elevator out of service and the one that was in service made some alarming noises -our keys were de-programmed after our first night, so we were unable to re-enter our room. When we went to the front desk, no questions were asked, which brings up some questions of hotel security if they just openly hand out keys to rooms -no towels at the hotel pool -hotel gym out of service -room was advertised and charged as a "suite" when amenities included a microwave and a mini fridge. Overall, we had a nice family trip, so we didn't let these things ruin our stay; but I will not be returning to holiday inn express hotels.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tammie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

catherine

Liked: Staff & service
Disliked: Cleanliness
Room carpet very dirty
Stayed 1 night in Oct 2024

4/10 Poor

Sheila

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Beds were comfortable. All was clean but old worn carpets. Stains in tub. Below average given the price. Staff was awesome!
Stayed 1 night in Oct 2024

10/10 Excellent

Areez

Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, quiet and clean
Stayed 1 night in Sep 2024

6/10 Okay

Alain

Liked: Cleanliness, staff & service
Good hotel for a one night stop, some carpet will need a kind of refresh at some point,
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was OK
Stayed 1 night in Sep 2024

6/10 Okay

daniel

Stayed 2 nights in Jul 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Matt

Travelled with family
Great service.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nidaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024