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Four Points by Sheraton Alexandria

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points by Sheraton Alexandria

Exterior
Lobby
Outdoor pool
Fridge, coffee/tea maker
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Free airport shuttle
  • Breakfast available
  • Pool
  • Gym

Explore the area

Map
2301 North Macarthur Dr, Alexandria, LA, 71303
  • Southern Forest Heritage Museum & Research Center
    ‪7 min walk‬
  • Kent Plantation House
    ‪2 min drive‬
  • Rapides Women's and Children's Hospital
    ‪3 min drive‬
  • Alexandria, LA (AEX-Alexandria Intl.)
    ‪9 min drive‬

Room options

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 2 Double Beds

Room, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

7.6 out of 10
Good
(8 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Alexandria Airport

Pool
Breakfast included
Free airport shuttle
Pet-friendly
3.9 out of 5, Good, (1005)
The price is NZ$147
for 1 room
includes taxes & fees
2 Feb - 3 Feb
La Quinta Inn & Suites by Wyndham Alexandria Airport

About the area

Alexandria

When you stay at Four Points by Sheraton Alexandria in Alexandria, you'll be near the airport, within a 5-minute drive of Southern Forest Heritage Museum & Research Center and Rapides Parish Coliseum. .This hotel is 2.5 mi (4 km) from Arna Bontemps African American Museum and 3.1 mi (5.1 km) from Alexandria Zoological Park.

What's nearby

  • Kent Plantation House - 2 min drive
  • Rapides Regional Medical Center - 4 min drive
  • Rapides Parish Coliseum - 4 min drive
  • Alexandria Zoological Park - 5 min drive
  • Alexandria Mall - 6 min drive

Getting around

  • Alexandria, LA (AEX-Alexandria Intl.) - 9 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Outlaw's Barbecue - ‬3 min drive
  • ‪Golden Corral - ‬2 min drive
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive

About this property

Four Points by Sheraton Alexandria

Hotel with free parking, a quick walk to Southern Forest Heritage Museum & Research Center
Four Points by Sheraton Alexandria offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 141 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include wedding services, a fireplace in the lobby, and a ballroom. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.
You can enjoy a meal at Bistro serving the guests of Four Points by Sheraton Alexandria, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Planning an event in Alexandria? This hotel has 26328 square feet (2446 square meters) of space consisting of a conference center and 4 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Bistro - This restaurant specializes in American cuisine and serves dinner only.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 8:00 AM to 6:00 PM
  • Airport shuttle on request
  • Free local area shuttle up to 3 miles

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 6.50-13.00 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Bistro

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Fence around the pool
  • Free area shuttle
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (weekdays only)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (26328 square feet of space)
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Phone
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 150 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6.50 to 13.00 per person
  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Sai Convention
Sai Convention Magnuson-Alexandria
Sai Hotel
Sai Hotel & Convention Magnuson-Alexandria
Sai Convention Center Hotel Alexandria
Baymont Inn Alexandria Hotel
Sai Convention Center Alexandria
Sai Convention Center
Baymont Inn Alexandria
Alexandria Baymont Inn
Baymont Inn And Suites Alexandria Hotel
Baymont Wyndham Alexandria Hotel
Baymont Wyndham Alexandria
Baymont Inn And Suites Alexandria Hotel Alexandria
Alexandria Baymont Inn
Baymont Inn Alexandria
Baymont Inn Suites Alexandria
Sai Hotel Convention by Magnuson Alexandria
Sai Convention Center Hotel

Four Points by Sheraton Alexandria Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 161 out of 357 reviews" "
Rating 8 - Good. 87 out of 357 reviews" "
Rating 6 - Okay. 43 out of 357 reviews" "
Rating 4 - Poor. 36 out of 357 reviews" "
Rating 2 - Terrible. 30 out of 357 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chantell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time checking in with Rae and she was awesome!! Knew who I was and accommodated me in my fav room!! I love this place.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chantell

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ashley

Stayed 1 night in Oct 2024

10/10 Excellent

Chantell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always V is super pleasant and puts me exactly where I like to stay. I feel like family there!!
Stayed 1 night in Oct 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to the freeway.
Stayed 1 night in Oct 2024

10/10 Excellent

Chantell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barbie greeted me through the door and of course my request had been already granted. As always awesome visit!!
Stayed 1 night in Oct 2024

10/10 Excellent

Brigeria

Stayed 2 nights in Oct 2024

10/10 Excellent

Chantell

Stayed 2 nights in Sep 2024

10/10 Excellent

Chantell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another amazing visit. V now greets me by name and of course I am asked for my special requests which is first floor if possible. If anyone is traveling to Alexandria you will not stay in a better place than here.
Stayed 1 night in Oct 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Micah at the front desk helped my fiancé who I added to the room reservation get a key and so I wanted to thank him for his help... Rae at the front desk is always so helpful and truly has the best attitude and commitment to customer service every time I have stayed there... Emily at the front desk called maintenance for me because the room wasn't cooling correctly and addressed my issue timely and professionally. My stay there was a joy as always.
Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property many times and wanted to say that the staff has all been wonderful Rae at the front desk was beyond helpful with everything I needed, Micah at the front desk assisted me when my room key stop working, Mrs Sharon in housekeeping got fresh towels for my room and was so jovial, Arthur in the bar area made the best breakfast sandwich I've ever had the Avocado Bacon egg brioche was so good. Emily at the front desk helped check me out quickly and I can just tell all the staff I interacted with really are passionate about their jobs and I can't wait til I stay there again.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Expected
Not bad. Nice updated room. Floors were sticky and pillows were flat, but other than that, it was nice.
Stayed 1 night in Oct 2024

2/10 Terrible

Travae

Business traveller, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at other Four Points properties for business trips and thought this one would be of the same quality. This property does not meet the standards of the Sheraton/Marriott brand. The hotel is located in an area surrounded by poorly maintained establishments and doesn’t appear safe. The overall aesthetic appears cheap and quickly built. The beds are absolutely horrible. Mattresses are placed on what sounds to be old, rusty box springs that make noise even when leaning without full body weight or placing luggage on it. When I arrived, it was evident that the laminate floor in the room and bathroom had not been swept nor mopped. The front desk staff, Ms Vee, apologized, provided a complimentary meal ticket, and ensured that they would clean the next morning. When leaving the next morning, the lady who relieved Ms Vee also told me that she knew about the situation and it would be taken care of. I returned from my work site later that evening and the room nor floors had not been touched. I reported it to Ms. Emily who also apologized, provided a complimentary meal ticket, and said she would report the incident to the operations manager. Ms. Vee, Ms. Emily, the other front desk lady on dayshift, Mr. Arthur, Mr. John, the other shuttle driver, and the young lady who works with Mr Arthur in the bistro were absolutely wonderful. However, the housekeeping staff ruined the great service and service recovery that they attempted to provide.
Stayed 4 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Raina

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff upon check-in was very friendly. The two ladies at check-in were very kind and talkative. Have a welcoming feel. Rooms were nice. Pool area was nice and enjoyed the gym.
Stayed 1 night in Sep 2024

4/10 Poor

Renata

Stayed 1 night in Sep 2024

10/10 Excellent

Chantell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greeted at the door by V. Always ready to put my needs first.
Stayed 4 nights in Sep 2024

6/10 Okay

Carlee

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Anthoney Ray

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Heath

Stayed 1 night in Sep 2024

10/10 Excellent

Chantell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I feel so at home when I am here. V always welcomes me with a great big smile and ensures I get everything I need for my stay!!
Stayed 3 nights in Sep 2024

8/10 Good

Leondria

Business traveller
Liked: Cleanliness, property conditions & facilities
Receptionist was rude and didn’t listen to any needs of customer. Informed me they were booked but I was able to book online.
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Sep 2024

10/10 Excellent

Chantell

Stayed 1 night in Sep 2024