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Best Western Pine Springs Inn

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Pine Springs Inn

Exterior
Outdoor pool, pool loungers
Exterior
In-room safe, laptop workspace, blackout curtains, iron/ironing board
Free daily buffet breakfast

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk

Explore the area

Map
111 Pine Springs Drive, Ruidoso Downs, NM, 88346
  • Billy the Kid Scenic Byways Visitors Center
    5 min walk
  • Free Spirits at Noisy Water
    9 min walk
  • Museum of the Horse
    9 min walk
  • Ruidoso, NM (RUI-Sierra Blanca Regional)
    28 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)

Room amenity

Junior Suite, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View (Oversized Room)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View (Oversized Room)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Ruidoso Mountain Inn

Pool
Hot tub
Breakfast included
Pet-friendly
4.3 out of 5, Excellent, (1005)
The price is NZ$179
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Ruidoso Mountain Inn

About the area

Ruidoso Downs

With a stay at Best Western Pine Springs Inn in Ruidoso Downs, you'll be in the entertainment district, within a 15-minute walk of Ruidoso Downs Racetrack and Hubbard Museum of the American West. .This hotel is 4.3 mi (7 km) from Cree Medows Public Golf Course and 4.8 mi (7.7 km) from Grindstone Lake.

What's nearby

  • Free Spirits at Noisy Water - 9 min walk
  • Ruidoso Downs Racetrack - 14 min walk
  • Cree Medows Public Golf Course - 7 min drive
  • Grindstone Lake - 9 min drive
  • The Links at Sierra Blanca - 9 min drive

Getting around

  • Roswell, NM (ROW-Industrial Air Center) - 76 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪K-BOB'S Steakhouse - ‬2 min drive
  • ‪Pizza Hut - ‬4 min drive
  • ‪Cattle Baron Steak & Seafood - ‬4 min drive

About this property

Best Western Pine Springs Inn

Hotel with free breakfast, near Ruidoso Downs Racetrack
Best Western Pine Springs Inn offers 98 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. 35-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 98 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary weekday newspapers, and housekeeping is provided weekly.
Don't miss out on recreational opportunities including an outdoor pool and a spa tub. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Best Western Pine Springs Inn. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • A hot tub

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (weekly)
  • Laundry facilities
  • Ski passes
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Designated smoking areas
  • Shared microwave
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 35-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per day, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Best Western Pine
Best Western Pine Springs
Best Western Pine Springs Inn
Best Western Pine Springs Inn Ruidoso
Best Western Pine Springs Ruidoso
Best Western Pine Springs Hotel Ruidoso Downs
Best Western Ruidoso Downs
Ruidoso Downs Best Western
Best Western Pine Springs Inn Ruidoso Downs
Best Western Pine Springs Ruidoso Downs
Pine Springs Ruidoso Downs
Best Western Pine Springs Inn Hotel
Best Western Pine Springs Inn Ruidoso Downs
Best Western Pine Springs Inn Hotel Ruidoso Downs

Best Western Pine Springs Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 543 out of 1003 reviews" "
Rating 8 - Good. 252 out of 1003 reviews" "
Rating 6 - Okay. 89 out of 1003 reviews" "
Rating 4 - Poor. 52 out of 1003 reviews" "
Rating 2 - Terrible. 67 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk attendant was great. Very helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Justin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Nicholas

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was nice and clean. Had trouble with the tv. The breakfast room was great!
Stayed 1 night in Sep 2024

10/10 Excellent

Erica

Stayed 6 nights in Sep 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Stayed 2 nights in May 2024

10/10 Excellent

Margaret

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

gary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed many time, nice people and nice place.
Stayed 3 nights in Aug 2024

8/10 Good

Tammy, Tucson

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for my needs. Still waiting for them to return an item I left behind.
Stayed 1 night in Aug 2024

6/10 Okay

Edna

Travelled with family
Liked: Staff & service
I didn't realize that i booked my room smoking and when I checked in the informed me that it was smoking i requested that i get a non smoking because of my grandchild. Front desk lady said i had to go through the 3rd party i went through to change my room When i got to room it was smelled really bad
Stayed 1 night in Aug 2024

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Nancy

Travelled with family
Liked: Staff & service
This was a good choice for my time in Ruidoso. Despite the recent fires and floods, the area is beautiful. We had a flash flood warning and were super glad to be up high on this property. The beds were very comfortable, and the breakfast adequate. The grounds are lovely. We did feel we were given a smoking room as there were residual smells... perhaps the AC needed maintenance? The bathroom could have been cleaner, as we noted hair and dead spider in the corners. We are not neat freaks, but did notice these items. Overall a good stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

SANDRA

Stayed 1 night in May 2024

10/10 Excellent

Kinsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer service
To begin the worst communication from the front desk, I booked this trip for my family and we had a funeral to attend so things had to get switched around and the front desk had no idea how to add an additional night, no one can speak Spanish or translate in the office, and when I called to ask the manager questions regarding our room and pricing she was so rude, kept talking over me and would not even let me finish my sentence without interrupting me, she was rude and should not have a manager title if that’s how she communicates with customers. We have used this hotel to visit family multiple times and never will use them again.
Stayed 2 nights in Aug 2024

6/10 Okay

Sherry

Travelled with partner
Liked: Staff & service
There’s no elevator. Had to lug our bags up and down the stairs.
Stayed 7 nights in Jul 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Would use again.
Stayed 3 nights in Jul 2024

8/10 Good

Zachary

Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service
Nice property. Very quiet and room was spacious.
Stayed 1 night in Jul 2024

10/10 Excellent

Mauricio

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Jul 2024

8/10 Good

Debbie

Travelled with family
Liked: Staff & service, amenities
We have been coming here for years. Great for traveling with a dog; good grounds to walk around. Good breakfast with covered outdoor seating. We no longer have our dog, still enjoyed the breakfast, but for the first time ever we sat inside to eat. Not so good was the supplies in our room. This was the second time we didn't have a shower curtain or soap for the shower. Had to go get at 10pm at night from front desk.
Stayed 1 night in Jul 2024