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Hotel Arena

4.0 star property

Photo gallery for Hotel Arena

In-room safe, desk, blackout curtains, iron/ironing board
Executive Suite
Meeting facility
Meeting facility
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
’s-Gravesandestraat 55, Amsterdam, 1092 AA
  • Oosterpark
    ‪1 min walk‬
  • Van Gogh Museum
    ‪4 min drive‬
  • Dam Square
    ‪5 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪25 min drive‬

Room options

View all photos for Suite (Arena)

Suite (Arena)

Suite (Arena)

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Terrace/patio

Executive Suite

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Suite

Superior Studio Suite | Terrace/patio

Superior Studio Suite

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Arena)

Classic Room (Arena)

Classic Room (Arena)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Arena)

Deluxe Room (Arena)

Deluxe Room (Arena)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • Park view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

The Lancaster Hotel Amsterdam

  • Free WiFi
  • Breakfast available
  • Parking available
  • Laundry
4.2 out of 5, Very good, (1002)
The price is NZ$559
for 1 room
includes taxes & fees
10 May - 11 May
The Lancaster Hotel Amsterdam

About the area

Amsterdam

With a stay at Hotel Arena, you'll be centrally located in Amsterdam, steps from Oosterpark and within a 5-minute walk of Badhuis Theater de Bochel. .This eco-certified hotel is 0.4 mi (0.6 km) from Tropenmuseum and 0.8 mi (1.2 km) from De Schreeuw.

What's nearby

  • Oosterpark - 1 min walk - 0.1 km
  • ARTIS - 8 min walk - 0.7 km
  • Rijksmuseum - 3 min drive - 2.3 km
  • Van Gogh Museum - 4 min drive - 3.2 km
  • Dam Square - 5 min drive - 3.0 km

Getting around

  • Korte 's-Gravesandestraat Stop - 2 min walk
  • Amsterdam Muiderpoort Station - 16 min walk
  • Amsterdam Airport Schiphol (AMS) - 25 min drive

Restaurants

  • ‪Beyoglu Restaurant & Cafe - ‬7 min walk
  • ‪Kriterion - ‬6 min walk
  • ‪Mama Makan Indonesian Kitchen - ‬5 min walk
  • ‪Bar Bukowski - ‬4 min walk
  • ‪Lebkov Roeterseiland Campus - ‬7 min walk

About this property

Hotel Arena

Eco-certified hotel with a 24-hour front desk and a restaurant
Hotel Arena offers 140 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 140 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities including an outdoor tennis court and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Mediterranean cuisine at PARK, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Amsterdam? This hotel has 3649 square feet (339 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
PARK - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Park Cafe Restaurant - Overlooking the garden, this diner specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 50 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 22 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • PARK
  • Park Cafe Restaurant

Things to do

  • Bicycle rentals
  • Outdoor tennis court

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,649 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 16

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per day
Cribs (infant beds) are available for EUR 10.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per night
  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 50 per day
  • Late check-out fee: EUR 16 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a late check-out fee per hour.

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Arena Amsterdam
Hotel Arena
Hotel Arena Amsterdam
Arena Hotel Amsterdam
Hotel Arena Hotel
Hotel Arena Amsterdam
Hotel Arena Hotel Amsterdam

Hotel Arena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 1004 reviews
Rating 8 - Good. 327 out of 1004 reviews
Rating 6 - Okay. 105 out of 1004 reviews
Rating 4 - Poor. 53 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Blair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location facing onto the park, spacious rooms. However our room was only cleaned once during the 3 night stay
Stayed 3 nights in Jan 2025

2/10 Terrible

Deborah

Travelled with family
Disliked: Staff & service
The rooms were on different levels up very steep steps . We hated them and got moved to another room which was better
Stayed 3 nights in Jan 2025

8/10 Good

George

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lovely hotel but hardly any housekeeping

We really like this beautiful and unique hotel. It’s a great location and a very atmospheric building. But there is one issue: We stayed 6 nights and our room was cleaned once. We had to chase down housekeeping to get clean towels and toilet paper. It’s not acceptable for a such a nice hotel. It seems they don’t have enough staff for housekeeping. Please address this. We stayed several years before and had the same issue.
Stayed 6 nights in Dec 2024

8/10 Good

Cimone

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel

Really pretty venue in a park. The rooms have high ceilings and are well arranged with mini - fridge and toiletries. The bed wasn’t too comfortable as the mattress was too soft and there was a lot of banging coming from some of the guests throughout the night…staff really helpful and accommodating
Stayed 3 nights in Dec 2024

6/10 Okay

Karen

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is shabby. Housekeeping was a joke - had to ask for shower gel to be replenished second day. Tea/coffee pods not replaced after first day. Left hair conditioner out to be replenished and empty bottle left in exactly same place. Night stands were dirty and sticky upon arrival and I had to clean marks off them myself!!!!
Stayed 4 nights in Dec 2024

8/10 Good

Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty property.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

charlotte

Travelled with family

Nice location, rooms to pricy for the comfort

Nice location and beautiful environment in the park. The common areas was more top than the rooms
Stayed 3 nights in Dec 2024

4/10 Poor

Shusum

Stayed 3 nights in Nov 2024

2/10 Terrible

Claire

Disliked: Cleanliness, property conditions & facilities, room comfort

Would not stay again

The room was beyond tired the bathroom flooded every time you took a shower due to bad set up, smelt mouldy stains all over the carpet, walls, curtains. It did not appear very clean at all. Really disappointing definitely not a 4 star experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

hakan

Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in calmer part of Amsterdam with a friendly staff. Rooms were larger than I imagined. Hotel restaurant has very nice atmosphere but the food was average. Overall a great experience and would book again.
Stayed 3 nights in Oct 2024

8/10 Good

Meghan

Liked: Amenities
Front desk staff (especially Rosalie) were stupendous. We changed rooms 2x and loved our room but alas, cleaning staff did not get to it to clean until after 5 pm daily which was very disappointing
Stayed 4 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Rahul

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never been to a 2-star hotel as bad as this one, forget a 4-star one. To start off we were put in a room that had accessibility issues (after knowing we had a small baby with us), when we asked to move the front desk moved us to another one. Conveniently leaving out the info that the room had scaffolding outside, people were working on the scaffolds and because of that the windows hadn’t been opened in days making the entire room musty. We were then moved to another room which worked or so we thought. We called the concierge letting them know the fridge wasn’t working, they sent someone who apparently thought two adults have never used a fridge before because she kept insisting that’s how cool this fridge ever got even after we told her we’d been to two other rooms in the hotel and had no issues with the fridge. Finally a maintenance person came and realised the fridge wasn’t connected to the right power source! For a so called 4-star hotel the service was atrocious. We left signs asking for the room to be cleaned at 10AM and when we came back to the room at 2.30PM it was still unclean. We’d asked for something to be stored in the freezer specifically for the baby, but it was left in the fridge overnight making it useless. The worst part was the front desk saying I should take it up with however I spoke to the previous evening. Even overlooking all this there isn’t much to do around the area, the park is a nice place to spend time but that’s about it.
Stayed 2 nights in Oct 2024

10/10 Excellent

sean

Stayed 2 nights in Oct 2024

8/10 Good

chetan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
A rare and beautiful gem, this hotel is literally integrated into a huge and beautiful park as their back yard. There is convenient bike rental (at the hotel—expensive, or 1/2 block away using Donkey Republic). The interior is artfully designed and beautiful, with rotating artist selections throughout. The staff is extremely accommodating. Just a superb property I can only hope to visit yet again.
Stayed 5 nights in Jun 2024

8/10 Good

klaudia

Travelled with family, Travelled with group
The woman at reception was 5 star… the room was very nice but not very functional.
Stayed 1 night in Sep 2024

6/10 Okay

Teresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Choose a more expensive room if you stay here as the basic room is not good
Stayed 6 nights in Sep 2024

10/10 Excellent

Katarzyna

Stayed 1 night in Sep 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness
I liked the big windows, and the character of the building. The ceilings were delightful. The shower/bathroom area is made from clear glass and one way glass.. there is 0 privacy to shower or use the toilet. I dont love my husband's silhouette when hes using the toilet. Employees seemed a bit put out when asked for anything. Seems like they believe if they keep telling you its a very nice hotel, it will become one.
Stayed 4 nights in Sep 2024

4/10 Poor

Mohammad

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Aug 2024