8/10 Good
Timothy
22 Sept 2024
Liked: Cleanliness, staff & service, property conditions & facilities
You need to judge this place by comparable hotels in the area. It is a charming if old hotel with a friendly staff. The rooms with private bath are cramped some but clean and the shower was great. Unless you want to pay double they will all be small rooms in this the most touristy area in the center, with narrow stairs (but elevator to most floors) and not enough help during peak checkin time. Staff was overwhelmed at times and only one person deep at check-in, but the guy who wanted to argue for 15 minutes about the city tax is not their fault. The city tax is also not their fault. I do fault Expedia for burying that tax in my receipt when I’m used to having all the fees up front and listed clearly in the reservation. Location is convenient to train, boat tours, and palace.
Timothy
Stayed 1 night in Sep 2024