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Mercure Amsterdam City

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Amsterdam City

Bar (on property)
Bar (on property)
Lunch and dinner served, international cuisine
Privilege, Room, 1 Double Bed
View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Parking available
    Parking available
  • Gym
    Gym
  • Laundry
    Laundry
  • Bar
    Bar
  • Air conditioning
    Air conditioning

Explore the area

Map
Joan Muyskenweg 10, Amsterdam, 1096 CJ
  • RAI Exhibition and Congress Centre
    4 min drive
  • Ziggo Dome
    5 min drive
  • Heineken Experience
    5 min drive
  • Amsterdam (AMS-Schiphol)
    17 min drive

Room options

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Privilege, Room, 1 Double Bed

  • 21 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Multiple Beds (Privilege)

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, Multiple Beds (Privilege)

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Privilege, Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Privilege, Twin Room, 2 Single Beds

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed with Sofa bed (Privilege)

View from room

Room, 1 Double Bed with Sofa bed (Privilege)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

  • 21 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed (Privilege)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Double Bed with Sofa bed (Privilege)

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Classic Twin Room, 2 Single Beds

  • 21 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

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Exterior
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The price is NZ$237
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includes taxes & fees
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About the area

Amsterdam

With a stay at Mercure Amsterdam City in Amsterdam (Amsterdam East), you'll be within a 5-minute drive of RAI Exhibition and Congress Centre and Ziggo Dome. .This eco-certified hotel is 2.1 mi (3.3 km) from Heineken Experience and 2.6 mi (4.1 km) from Stedelijk Museum.

What's nearby

  • RAI Exhibition and Congress Centre - 4 min drive - 2.7 km
  • Ziggo Dome - 5 min drive - 5.4 km
  • Rijksmuseum - 6 min drive - 4.3 km
  • Van Gogh Museum - 6 min drive - 4.4 km
  • Johan Cruyff Arena - 6 min drive - 6.1 km

Getting around

  • Amsterdam Amstel Station - 3 min drive
  • Overamstel Station - 10 min walk
  • Amsterdam Airport Schiphol (AMS) - 17 min drive

Restaurants

  • ‪Metrostation Spaklerweg - ‬9 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪L'Osteria Amsterdam - ‬13 min walk
  • ‪Thuis aan de Amstel - ‬10 min walk
  • ‪Bar Moqum - ‬4 min walk

About this property

Mercure Amsterdam City

Riverfront Amsterdam hotel in Amsterdam East with a fitness center
Mercure Amsterdam City offers 368 accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 368 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreational opportunities offered, including a sauna, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Bar/Lounge FLOOR, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Amsterdam? This hotel has 9042 square feet (840 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Bar/Lounge FLOOR - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
L'Ambiance - This restaurant serves breakfast only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 28 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: EUR 25.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Bar/Lounge FLOOR
  • L'Ambiance

Things to do

  • Bike rentals
  • Fitness centre
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (9042 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Handrails in stairwells
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25.50 per person
  • Self parking fee: EUR 28 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amsterdam City Mercure Hotel
Mercure Amsterdam City
Mercure Hotel Amsterdam City
Mercure Amsterdam
Mercure Amsterdam City Hotel
Mercure Amsterdam City Amsterdam
Mercure City Amsterdam City Hotel
Mercure Amsterdam City Hotel Amsterdam

Mercure Amsterdam City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 474 out of 1001 reviews" "
Rating 8 - Good. 378 out of 1001 reviews" "
Rating 6 - Okay. 96 out of 1001 reviews" "
Rating 4 - Poor. 34 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

justice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad smell in room, upgraded & didnt charge 4 extended check out
Stayed 2 nights in Aug 2024

10/10 Excellent

mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to be
Stayed 3 nights in Aug 2024

8/10 Good

Manisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

David William

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel as are all Mercure hotels but bit to far for us as we are in our 70’s ! Bit of a journey into Amsterdam from the hotel ,
Stayed 4 nights in Aug 2024

6/10 Okay

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Expected better
To start with my booking wasn't even in their system, which wasn't a good start. The air con in the room didn't work well, their was visible dust in the bathroom and one of the plug sockets didn't work.
Stayed 1 night in Jul 2024

8/10 Good

Molly

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room was great but check-in service was terrible.
The room was great. We had a nice view, but the check-in process was unacceptable. I had done the pre check in like they suggested. When we got to the hotel at 10A, we didn’t expect to get into our room right away, but check in was at 3P and it was after 4P before we could actually get in. So disappointed and despite everything else being great, first impressions are important and I can’t say we’d ever go back to this property.
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a nice quiet spot
Stayed 4 nights in Jun 2024

10/10 Excellent

SJCTH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay :)
Great stay, nice and very helpful staff and clean rooms with good beds.
Stayed 1 night in Jul 2024

10/10 Excellent

Paula

Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Business traveller
Stayed 3 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Renette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was pleasant & informative. Room was beautiful, clean & modern.
Stayed 1 night in May 2024

8/10 Good

Carol, Council Bluffs

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dining options were horrible. Only served buffet and was terribly expensive.
Stayed 3 nights in May 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very nice place to stay. It is an easy walk to catch the train to the Central Station. I would stay here again in a heartbeat.
Stayed 3 nights in May 2024

10/10 Excellent

Robert James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 2 night stay. It was so quiet we were able to 9 hours. Loved the shower. It was big with great water pressure. Would stay there again.
Stayed 1 night in May 2024

6/10 Okay

MING KI KEVEN

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There are many stairs between the hotel and Metro station. The hotel room have many lights are not working. It is very dark in the room.
Stayed 4 nights in May 2024

10/10 Excellent

Abu Faruk

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Elaine, Glasgow

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were worried that this hotel was going to be too far out of the city centre but the trains were a quick and easy way to get about. The hotel amenities were great and we enjoyed a coffee beside the canal each morning before we started our day.
Stayed 2 nights in May 2024

6/10 Okay

Carin

Travelled with partner
Hotel was fine for a couple nights. Front desk staff and dining staff should smile more. Not very hospitable.
Stayed 2 nights in May 2024

2/10 Terrible

Rohini

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I didn’t feel comfortable with my stay here . Travelled with two young children , no proper support and not a great stay. I did a non refundable booking , else would not have stepped in . They made me pay additional charges for kids , and staff were impatient and not so polite
Stayed 1 night in Apr 2024

10/10 Excellent

Brennan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay at the Mercury Amsterdam City Hotel. The hotel was convenient and the staff was very lovely and helpful to my family. The room was perfect for my family and very quiet.
Stayed 1 night in Mar 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is lovely and very clean. The only downside to it is that it’s too far out.
Stayed 4 nights in Apr 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Keeziah

Liked: Cleanliness, staff & service, property conditions & facilities
It is very close to the metro with lines into Centraal and other popular areas. The hotel room was clean and well presented. I would highly recommend staying here
Stayed 3 nights in Mar 2024