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Mercure Amsterdam City

4.0 star property

Photo gallery for Mercure Amsterdam City

Bar (on property)
View from room
Bar (on property)
Lunch and dinner served, international cuisine
Privilege, Room, 1 Double Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Room service
  • Laundry
  • Bar
  • Air conditioning
  • Housekeeping

Explore the area

Map
Joan Muyskenweg 10, Amsterdam, 1096 CJ
  • RAI Exhibition and Congress Centre
    ‪4 min drive‬
  • Ziggo Dome
    ‪5 min drive‬
  • Heineken Experience
    ‪5 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • 21 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Multiple Beds (Privilege)

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, Multiple Beds (Privilege)

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Privilege, Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Privilege, Twin Room, 2 Single Beds

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed with Sofa bed (Privilege)

View from room

Room, 1 Double Bed with Sofa bed (Privilege)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

  • 21 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed (Privilege)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Double Bed with Sofa bed (Privilege)

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Classic Twin Room, 2 Single Beds

  • 21 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Leonardo Royal Hotel Amsterdam

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (805)
The price is NZ$321
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Leonardo Royal Hotel Amsterdam

About the area

Amsterdam

With a stay at Mercure Amsterdam City in Amsterdam (Amsterdam East), you'll be within a 5-minute drive of RAI Exhibition and Congress Centre and Ziggo Dome. .This eco-certified hotel is 2.1 mi (3.3 km) from Heineken Experience and 2.6 mi (4.1 km) from Stedelijk Museum.

What's nearby

  • RAI Exhibition and Congress Centre - 4 min drive
  • Ziggo Dome - 5 min drive
  • Rijksmuseum - 6 min drive
  • Van Gogh Museum - 6 min drive
  • Johan Cruyff Arena - 6 min drive

Getting around

  • Amsterdam Amstel Station - 3 min drive
  • Overamstel Station - 10 min walk
  • Amsterdam Airport Schiphol (AMS) - 17 min drive

Restaurants

  • ‪Metrostation Spaklerweg - ‬9 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪L'Osteria Amsterdam - ‬13 min walk
  • ‪Thuis aan de Amstel - ‬10 min walk
  • ‪Bar Moqum - ‬4 min walk

About this property

Mercure Amsterdam City

Riverfront Amsterdam hotel in Amsterdam East with a fitness center
Mercure Amsterdam City offers 368 accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 368 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreational opportunities offered, including a sauna, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Bar/Lounge FLOOR, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Amsterdam? This hotel has 9042 square feet (840 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Bar/Lounge FLOOR - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
L'Ambiance - This restaurant serves breakfast only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 33 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: EUR 25.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Bar/Lounge FLOOR
  • L'Ambiance

Things to do

  • Bike rentals
  • Fitness centre
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (9042 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Handrails in stairwells
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25.50 per person
  • Self parking fee: EUR 33 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amsterdam City Mercure Hotel
Mercure Amsterdam City
Mercure Hotel Amsterdam City
Mercure Amsterdam
Mercure Amsterdam City Hotel
Mercure Amsterdam City Amsterdam
Mercure City Amsterdam City Hotel
Mercure Amsterdam City Hotel Amsterdam

Mercure Amsterdam City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 484 out of 1003 reviews
Rating 8 - Good. 372 out of 1003 reviews
Rating 6 - Okay. 94 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fabulous! Extremely helpful and friendly! Would recommend this property.
Stayed 1 night in Nov 2024

8/10 Good

JIA SHU

Liked: Cleanliness, staff & service
Good view but limited breakfast options
Stayed 3 nights in Oct 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, good size and clean room, buffet breakfast had very good selection of foods. Located slightly outside of city centre but still quite convenient.
Stayed 1 night in Oct 2024

8/10 Good

Aleema

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice. The only downfall was the replenishment of coffee facilities within the room. A phone call had to be made for clean cups and coffee pods. The hotel is situated in a quiet location, however another downfall is that their ‘bar menu’ is the only food they have outside of the buffets. This was inconvenient for us as the buffet option was not suitable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel , probably I will sleep here again But my room was not cleaned for 3 days They just change my towels and made the bed
Stayed 5 nights in Oct 2024

8/10 Good

Oliver

Stayed 17 nights in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely lobby to relax in and helpful staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Kosuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Cyril

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near public transportation
Stayed 1 night in Sep 2024

10/10 Excellent

Arvind

Stayed 4 nights in Sep 2024

10/10 Excellent

Rizza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Sep 2024

8/10 Good

Rebecca Cimone

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 2 nights with my partner for his birthday. We were happy to stay further away from the city to have a better hotel and facilities. It’s a quiet location, like most, on the canal. Didn’t try to spa facilities as we didn’t have enough time! Pros: The hotel is beautifully decorated and the rooms are well sized. Good transport links with Centraal Station less than 20 minutes away by train. Cons: The room had a slight off smell to it. We used bottled water in the kettle and it was murky when boiled so we couldn’t have tea in the room Would stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Hugues

Stayed 2 nights in Sep 2024

10/10 Excellent

Hugues

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Freyja

Stayed 1 night in Aug 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than US based hotel chains
Clean, great location, helpful staff, comfortable beds, what else do you want?
Stayed 3 nights in Aug 2024

10/10 Excellent

Vasudha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely and clean hotel for a week end trip with the family x
Stayed 2 nights in Aug 2024

10/10 Excellent

Sally, new york

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amsterdam has been our third city during our trip through Europe. Mercure Amsterdam City was the perfect place to rest after all the tiredness of the previous cities. The hotel is super comfortable, it feels like coming home after our adventures in Amsterdam. We traveled with a small child and stayed in a family room. The room is super spacious, with a beautiful view of the river. The bathroom was modern and clean with everything you need. The hotel is eco friendly . It has a Nespresso coffee machine with water and other complementary soft drinks. The hotel was a bit far from the city. You can walk about 15 minutes to the train station or take a taxi into the city. We only ate in the restaurant once, the food was good but in my opinion a bit overpriced with a very limited menu. The restaurant atmosphere was nice. The hotel is not very family-friendly, they do not have areas for children. It's just a good place to rest after a long day of activities. If you are traveling with small children, be sure to bring milk or anything you need from outside. They do not sell milk at their stores which is open 24 hours. They have some cold food and drinks but not a big variety of items.
Stayed 3 nights in Aug 2024

10/10 Excellent

Duncan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Novotel Amsterdam City
Great location outside the city and near the Metro, only a 15 minute ride away from Central Station. Lovely hotels with spacious rooms.
Stayed 3 nights in Aug 2024

8/10 Good

justice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad smell in room, upgraded & didnt charge 4 extended check out
Stayed 2 nights in Aug 2024