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Mercure Antwerp City Centre

4.0 star property

Photo gallery for Mercure Antwerp City Centre

Exterior
Exterior
Exterior
In-room safe, desk, laptop workspace, soundproofing
Executive Room, 1 King Bed with Sofa bed, Accessible | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Parking available
  • 24/7 front desk
  • Room service

Explore the area

Map
Quinten Matsijslei 25, 2018 Antwerpen, Antwerp, 2018
  • Antwerp Zoo
    ‪7 min walk‬
  • Sportpaleis
    ‪5 min drive‬
  • Antwerp Market Square
    ‪7 min drive‬
  • Antwerp (ANR-Antwerp Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, soundproofing

Superior Room, 1 King Bed with Sofa bed

  • Park view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Accessible, View

Executive Room, 1 King Bed with Sofa bed, Accessible

Executive Room, 1 King Bed with Sofa bed, Accessible, View

  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed with Sofa bed (City side)

Classic Room, 1 King Bed with Sofa bed (City side)

Classic Room, 1 King Bed with Sofa bed (City side)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Beds (City side)

Classic Room, 2 Single Beds (City side)

Classic Room, 2 Single Beds (City side)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (City side)

Classic Room, 1 King Bed (City side)

Classic Room, 1 King Bed (City side)

  • Sleeps 2
  • 1 King Bed

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Aerial view

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About the area

Antwerp

A stay at Mercure Antwerp City Centre places you in the heart of Antwerp, within a 10-minute walk of Antwerp Zoo and Antwerp City Park. .This eco-certified hotel is 0.3 mi (0.5 km) from Diamondland and 0.4 mi (0.6 km) from De Keyserlei.

What's nearby

  • Antwerp Zoo - 7 min walk - 0.6 km
  • Green Square - 19 min walk - 1.7 km
  • Port of Antwerp - 3 min drive - 2.2 km
  • Sportpaleis - 5 min drive - 3.8 km
  • Antwerp Market Square - 7 min drive - 3.6 km

Getting around

  • Antwerp Port House Tram Stop - 5 min drive
  • Antwerp (ZWE-Antwerp Central Train Station) - 10 min walk
  • Antwerp (ANR-Antwerp Intl.) - 14 min drive

Restaurants

  • ‪BarBob - ‬5 min walk
  • ‪Ampere - ‬5 min walk
  • ‪De Klok - ‬4 min walk
  • ‪Café Capital - ‬4 min walk
  • ‪Café Capital - ‬4 min walk

About this property

Mercure Antwerp City Centre

Eco-certified hotel with a fitness center and a 24-hour front desk
Mercure Antwerp City Centre offers 127 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Antwerp hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 127 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance. Additional amenities at this hotel include a banquet hall and a vending machine.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 7 AM and 10 AM on weekdays.
Mercure Antwerp City Centre has a restaurant serving breakfast, lunch, and dinner.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 18.50 per day)
  • Secured, covered parking on site (EUR 19 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; EUR 22.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Lift (200 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22.5 per person
  • Covered self parking fee: EUR 19.00 per night
  • Nearby parking fee: EUR 18.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Antwerp Leopold Hotel
Hotel Leopold
Hotel Leopold Antwerp
Leopold Antwerp
Leopold Antwerp Hotel
Leopold Hotel Antwerp
Leopold Hotel Antwerp
Mercure Antwerp City Antwerp
Mercure Antwerp City Centre Hotel
Mercure Antwerp City Centre Antwerp
Mercure Antwerp City Centre Hotel Antwerp

Mercure Antwerp City Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 331 out of 1000 reviews
Rating 8 - Good. 519 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Stayed 4 nights in Sep 2024

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
The AC didn’t work well
Stayed 2 nights in Jul 2024

10/10 Excellent

Hongki

Stayed 1 night in Aug 2024

6/10 Okay

Ranjeet, Glen Allen

Travelled with family
It’s in an isolated location with no shops or restaurants around. Also the beds were uncomfortable.
Stayed 1 night in Aug 2024

8/10 Good

Joanna

Stayed 2 nights in Jul 2024

10/10 Excellent

Geraldine

Excellent hotel in central location
Stayed 1 night in Jul 2024

10/10 Excellent

Jermaine, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfy hotel not far from central station
Stayed 4 nights in Jun 2024

10/10 Excellent

Alexander

Stayed 1 night in May 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience and staff were awesome
Stayed 3 nights in Apr 2024

10/10 Excellent

Aliki

Stayed 1 night in Apr 2024

10/10 Excellent

Liviu Gabriel, Burnaby

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guy from the front desk was very professional and very accommodating! Cleaning ladies were very nice, quiet and quick. Hotel is centrally located and in a quiet area.
Stayed 1 night in Mar 2024

6/10 Okay

Brett

Disliked: Staff & service
OK Hotel Reception staff are nice I wanted to use the fitness room and I wasn't told it was closed for repair - which was annoying
Stayed 2 nights in Feb 2024

8/10 Good

Angeline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, room comfort
Very nice
One night stay. The hotel was nice and the reception staff were very helpful (allowing us early check-in). The room was nice. The only complaint is that the lock/catch on the toilet door was broken (it had been removed), so the door didn't stay closed.
Stayed 1 night in Mar 2023

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 610 was too hot despite seting thermostat at 16C Scrambled egg at breakfast too dry Convenient location
Stayed 3 nights in Dec 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Add Some More Room Lighting
I like the Mercure Antwerp City Centre hotel and this was my second time this year to visit. It's in a central location close to the train station and one can enjoy a lovely park across the street from the hotel. The breakfast is always good and the bar is nice. But I have one complaint: my room came this time with inadequate lighting. See photo of the only light for the bedroom space other than the pinpoint bed lighting. While this light is ok for the table beside it, it certainly does not help illuminate the room. As a result my room was gloomy, which is no help in winter.
Stayed 2 nights in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Namvar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Tobie

Liked: Amenities, property conditions & facilities
Location and service
Stayed 6 nights in Jul 2022

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel in a quiet yet convenient location close to main city centre and Centraal Station
Stayed 2 nights in Jul 2022

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Hot room
The room was good it was very hot. I ask for a fan the fist day but the hotel didn't offer that. But the girl at the desk adjusted the temperature in the room to go cooler. The other two day was told they couldn't do that.🤔 The other thing we had to have the key reser everyday.
Stayed 3 nights in Jun 2022

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful in our interactions, the room was very clean and the hotel is in a great location near the park (we preferred being 20 minutes walk away from the tourist hot spots). Would stay again
Stayed 1 night in May 2022

10/10 Excellent

Robert

Stayed 3 nights in Apr 2022