The Springs Resort and Spa at Arenal

5.0 star property

Photo gallery for The Springs Resort and Spa at Arenal

Villa Palacio | Living area
Daily buffet breakfast for a fee
15 outdoor pools, pool loungers
Hot springs
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
9 Km West and 3.5 km North of La Fortuna, Centre, Arenal Volcano area, Monterrey, Alajuela, 21007
  • Los Lagos Hot Springs
    â€Ș11 min drive‬
  • Arenal Natura Ecological Park
    â€Ș11 min drive‬
  • Arenal Volcano
    â€Ș21 min drive‬
  • La Fortuna (FON-Arenal)
    â€Ș26 min drive‬

Room options

Vista Grande Double Queen

  • 85 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Villa Palacio

  • 425 sq m
  • Mountain view
  • Sleeps 18
  • 7 King Beds and 1 Double Trundle Bed

Alta Vista Guestroom

  • 68 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Family Suite

  • 116 sq m
  • Mountain view
  • Sleeps 8
  • 2 King Beds

Vista Guest Room

  • 67 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Honeymoon Vista Guest Room

  • 68 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Three Bedroom Premier Suite

  • 237 sq m
  • Mountain view
  • Sleeps 11
  • 1 King Bed, 3 Queen Beds, 1 Twin Bed and 1 Twin Sofa Bed

Vista Grande Guest Room

  • 85 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

Similar properties

About the area

Arenal Hot Springs

Located in Monterrey, The Springs Resort and Spa at Arenal is on a river, within a 15-minute drive of Arenal Natura Ecological Park and Arenal Volcano National Park. .This luxury resort is 5.4 mi (8.6 km) from Ecoglide Arenal Park and 8.4 mi (13.4 km) from Lake Arenal.

What's nearby

  • Los Lagos Hot Springs - 11 min drive - 6.5 km
  • Arenal Natura Ecological Park - 11 min drive - 6.0 km
  • Baldi Hot Springs - 12 min drive - 7.4 km
  • Tabacon Hot Springs - 12 min drive - 7.4 km
  • Arenal Volcano - 21 min drive - 13.6 km

Getting around

  • La Fortuna (FON-Arenal) - 26 min drive

Restaurants

  • â€ȘVirgita Ristorante - ‬12 min drive
  • â€ȘGinger Sushi - ‬1 min walk
  • â€ȘLa Saca Restaurant - ‬14 min drive
  • â€ȘAgua Ardiente Pool Bar - ‬12 min drive
  • â€ȘRestaurante Ti-Cain - ‬12 min drive

About this property

The Springs Resort and Spa at Arenal

Riverfront resort with 5 restaurants and 15 outdoor pools
The Springs Resort and Spa at Arenal offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Monterrey resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

15 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sanctuary Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily. There are 15 hot springs open between 6:00 AM and 9:00 PM.
Make yourself at home in one of the 74 air-conditioned rooms featuring iPod docking stations and minibars. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 15 outdoor swimming pools, hot springs, and a waterslide. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite at Tres Cascadas, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Monterrey? This resort has 2313 square feet (215 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Tres Cascadas - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Las Ventanas - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Ginger Sushi - This restaurant specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: CRC 20,000 to 30,000 for adults and CRC 14,000 to 20,000 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ginger Sushi
  • Las Ventanas
  • Tres Cascadas

Things to do

  • 15 hot springs
  • 15 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fishing
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Rafting
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 15 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,313 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 15 hot springs
  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot springs open from 6:00 AM - 9:00 PM
  • Hot springs water temperature - 37 ÂșC
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CRC 35000.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CRC 20000 to 30000 for adults, and CRC 14000 to 20000 for children
  • Airport shuttle fee: CRC 96000 per vehicle (one-way)
  • Rollaway bed fee: CRC 35000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Hot springs access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Arenal Springs
Arenal Springs Resort
Springs Resort Arenal Monterrey
Springs Arenal Fortuna
Springs Arenal Monterrey
Springs Resort Arenal Fortuna
Springs Resort Arenal La Fortuna
Springs Arenal La Fortuna

The Springs Resort and Spa at Arenal Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1028 out of 1113 reviews
Rating 8 - Good. 58 out of 1113 reviews
Rating 6 - Okay. 19 out of 1113 reviews
Rating 4 - Poor. 4 out of 1113 reviews
Rating 2 - Terrible. 4 out of 1113 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mattia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Try the restaurant in town but everything was amazing and the best facial I have ever had!
Stayed 3 nights in Dec 2024

10/10 Excellent

Sulakshana

Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The property was very well maintained. And the staff was very friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
One of the most amazing places we have ever stayed. Highly recommended! The staff was equally as great
Stayed 4 nights in Dec 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Mitchell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort
Stayed 3 nights in Dec 2024

10/10 Excellent

Nirav J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities. Great activities on site. Very friendly staff. Shout out to Paola and Eddie at the Ginger Sushi. Natural hotsprings are a plus.
Stayed 5 nights in Dec 2024

10/10 Excellent

Rebecca, Birmingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff. Really went above and beyond to make us feel comfortable. Lots of great activities/excursions. The views are remarkable
Stayed 3 nights in Dec 2024

10/10 Excellent

Janina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I loved everything from staff to room to all the pools
 On my last day I lost my diamond earrings by the pool. they were so helpful in helping me find it. They then brought my car closer to I was at so I can depart.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nastassia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was amazing, from arrival to departure the staff and property lived up to every expectations
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 9 nights in Dec 2024

10/10 Excellent

Robert

Stayed 3 nights in Aug 2024

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views are fantastic. All the staff is cheery and helpful. Entire resort and rooms are high quality. Very high end for the cost. The entire experience was enjoyable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rodolpho

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most amazing beautiful well kept resort and vacation I have ever been in my life. The staff was phenomenal. Everyone was extremely welcoming, knowledgeable, and extremely courteous. Everyone all staff in the resort knew your name. That felt amazing.
Stayed 6 nights in Nov 2024

10/10 Excellent

Mishalla Renee, El Paso

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The property was beautiful but what made our stay was the most friendly staff we have ever had. The restaurant and spa options were fabulous as well as the concierge and local options. Pura Vida!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Nancy, Parker

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many pools to enjoy anytime of day. Guest room had everything needed and views off lanai were beautiful
Stayed 2 nights in Dec 2024

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to be in direct contact with nature in a beautiful, quiet, clean and comfortable place, this is the hotel to choose.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful experience that I wish I could do many times.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sadaf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Mehboob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Highly recommend!! It’s a huge property and lots of spaces to have private moments with nature. Breakfast was great. Lunch and dinner food was okay. Overall, would definitely come back again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hot springs; didn't feel too crowded. Service was exceptional. The rooms are far larger and more luxurious than they appear in the pictures. Activities at Club Rio were excellent and very well coordinated, with lots of available staff to help. The food at the restaurants was fine but not exceptional. It's a 20 minute ride into Fortuna, but worth it if you're staying for a few nights and would like to try other dining options.
Stayed 4 nights in Nov 2024

10/10 Excellent

gary

Stayed 1 night in Nov 2024

8/10 Good

daren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in the world
. Fix the F@B
Beautiful resort, clean and great staff. We are foodies and the food was by far not to quality vs what you pay. Breakfast was fine but resort food should didn’t compare to restaurants in la fortuna. We will be back! No need to push people downtown
.cheaper for + taxi both ways and food 2 times better at sodas and location restaurants.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Servers knew your name and called you by this and were genuinely nice!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ketaki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely wonderful day, wish we could have had more time, but our 3 nights there were stellar. The property is up in the hills, and overlooks the Arenal volcano. Spectacular views from the main lobby and even from our rooms! There are multiple hot springs and pools on site, in 3 different groupings, and all were situated beautiful with food options and bathrooms and towel stations nearby. Delicious food, including sushi and Italian options. The drinks were delicious, especially from one bartender named Paola who also went above and beyond to take care of us. We ran into her every day and her wit and positive attitude were just wonderful. And lastly, the spa is small but stunning, i had a great massage and scrub which were both super relaxing. Highly recommend!
Stayed 3 nights in Nov 2024