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Crowne Plaza Mexico City North-Tlalnepantla, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Mexico City North-Tlalnepantla, an IHG Hotel

Exterior
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Shower, free toiletries, hair dryer, towels
Fitness facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
Roberto Fulton 2-a, Col.san Lorenzo, Tlalnepantla de Baz, MEX, 54000
  • Centennial Theater
    1 min walk
  • Plaza Tlalne Fashion Mall
    2 min walk
  • Tlalnepantla Convention Center
    4 min walk
  • Mexico City (MEX-Mexico City Intl.)
    40 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite, 1 King Bed

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, soundproofing, iron/ironing board

Premium Room

  • 41 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

  • 41 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Tlalnepantla de Baz

When you stay at Crowne Plaza Mexico City North-Tlalnepantla, an IHG Hotel in Tlalnepantla de Baz, you'll be in the business district, a 4-minute drive from Mundo E Shopping Center and 6 minutes from Plaza Satelite Shopping Center. .This hotel is 7.5 mi (12.1 km) from Basilica of Our Lady of Guadalupe and 9.3 mi (15 km) from Paseo de la Reforma.

What's nearby

  • Star Médica Tlalnepantla - 5 min walk - 0.5 km
  • Mundo E Shopping Center - 4 min drive - 3.9 km
  • Plaza Satelite Shopping Center - 6 min drive - 6.4 km
  • Mexico City Arena - 7 min drive - 6.7 km
  • Galerias Perinorte - 9 min drive - 9.6 km

Getting around

  • Tlalnepantla Station - 6 min drive
  • Tlalnepantla de Baz Station - 14 min drive
  • Benito Juarez International Airport (MEX) - 40 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪La Casa de Toño - ‬1 min walk
  • ‪Italianni's - ‬7 min walk
  • ‪Cielito Querido Café - ‬3 min walk
  • ‪Wings Army - ‬3 min walk

About this property

Crowne Plaza Mexico City North-Tlalnepantla, an IHG Hotel

Hotel in Tlalnepantla de Baz with a fitness center and a 24-hour front desk
Crowne Plaza Mexico City North-Tlalnepantla, an IHG Hotel offers 129 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 129 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at Restaurante Limoneros, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tlalnepantla de Baz? This hotel has 5813 square feet (540 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Restaurante Limoneros - This restaurant specializes in local and international cuisine.
Lobby Bar - Onsite sports bar. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: MXN 210 for adults and MXN 119 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Restaurante Limoneros
  • Lobby Bar

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space (5813 square feet)
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 210 for adults and MXN 119 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Mexico City North-Tlalnepantla
Crowne Plaza Mexico City North-Tlalnepantla
Crowne Plaza Mexico City North-Tlalnepantla Hotel
Crowne Plaza Mexico City North-Tlalnepantla Tlalnepantla de Baz
Hotel Crowne Plaza Mexico City North-Tlalnepantla
Crowne Plaza Mexico City North Tlalnepantla
Crowne Plaza Mexico City North Tlalnepantla
Crowne Plaza Mexico City North Tlalnepantla an IHG Hotel
Crowne Plaza Mexico City North-Tlalnepantla, an IHG Hotel Hotel

Crowne Plaza Mexico City North-Tlalnepantla, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 115 out of 203 reviews" "
Rating 8 - Good. 58 out of 203 reviews" "
Rating 6 - Okay. 19 out of 203 reviews" "
Rating 4 - Poor. 5 out of 203 reviews" "
Rating 2 - Terrible. 6 out of 203 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

S

Stayed 2 nights in Aug 2024

10/10 Excellent

Elier

Stayed 2 nights in Jul 2024

10/10 Excellent

Debra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We were in town to visit friends, and the hotel room price was reasonable for the quality of the property. The food was excellent - especially the daily breakfast buffet. The variety and quality of food items were amazing at a reasonable price. The entire staff were very attentive - the reception desk at check in and check out, the restaurant servers, and housekeeping all were excellent.
Stayed 5 nights in Apr 2024

6/10 Okay

Guadalupe

Stayed 5 nights in Apr 2024

10/10 Excellent

Boyd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Ricardo

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Samael, Deltona

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service.
Stayed 3 nights in Oct 2023

8/10 Good

Eustaquio

Stayed 1 night in Oct 2023

6/10 Okay

Bautista

Travelled with family
Liked: Cleanliness, staff & service, amenities
Could be better
Stayed 7 nights in Aug 2023

6/10 Okay

MANISH

Stayed 4 nights in Aug 2023

10/10 Excellent

Rigoberto, Chicago

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Some of the receptionist weren’t to politely.. area looks not to safe. But I love the hotel
Stayed 2 nights in May 2023

4/10 Poor

jimena, san diego

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is very old, the drains in the bathroom make the rooms smell very bad and it is not a 4-star hotel, barley 3
Stayed 3 nights in May 2023

4/10 Poor

Hector, LOVES PARK

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
convenience for some employees really friendly
Stayed 7 nights in Jan 2023

8/10 Good

Jorge

Liked: Staff & service, amenities, property conditions & facilities
Nice

10/10 Excellent

Cenorino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 7 nights in Nov 2022

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. stuff super friendly the parking and cleaning people are very nice and respectful i will be used this hotel on my next trip
Stayed 2 nights in Oct 2022

10/10 Excellent

Lidia, MIAMI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC wasn’t as good as it should be but I was able to sleep so it was ok.
Stayed 1 night in May 2022

10/10 Excellent

Cenorino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located at a very convenient location, there's a plaza (mall)withing walking distance, safe taxi nearby 24/7, there's always someone at reception that speaks English. The restaurant inside Crown Plaza gives you countless options for great eating and room service is the best. Casa de toño (restaurant) is also another choice should you want to just walk 5 minutes. There's a lounge with bar with a very relaxing atmosphere. At this time they do not have a pool. That would have been a great amenity to include. Overall great service. The tipping habit has almost disappeared. I tipped the few staff members that helped me and I noticed they were so grateful for it.
Stayed 9 nights in Apr 2022

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Mar 2022

2/10 Terrible

Andrew

Stayed 8 nights in Nov 2021

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Comfortable stay in Mexico City. Near a plaza and good places to eat makes it a plus.
Stayed 1 night in Jul 2021

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
The shower was spacious with good water pressure and a nice showerhead. The room was spacious, clean, and modern. There is a large shopping mall less than a block away with banks, restaurants, stores, and a theater. One thing I didn't like was that when I arrived it was very late at night (after a delayed flight and lengthy check-out with America Rental Car) and the hotel appeared closed. All of the lights were out and there was no sign on the door to tell late arriving guests how to contact staff for check-in. It turns out they were there but I didn't figure that out until literally trying to force the door open hoping to set off an alarm and attract either security or police. I attracted the former who let me in and I was able to check in without any problem. A simple sign would have been helpful though.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is really old and looks dated. I supposed that 30 years ago it was a great big hotel but now it just looks just like a cheap old motel. The staff is great.
Stayed 1 night in Jul 2021