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Great experience.

Ski and ski out of the NorthStar

Property was nice, clean, and spacious. Great hospitality. Great food. Nice pool and jacuzzi. I enjoyed everything about the hotel.

The grounds and lobby and floors and elevators are all very well maintained and nice in appearance. The rooms are beautiful and comfortable. we especially loved the large desk which was a game table for us. My only gripe is with the pillows. they're actually really terrible. If I stay again, I might bring my own pillow. were at not for that, this is a five-star experience for me.

All roads including Interstate 80 were closed leading to Truckee early afternoon due to snow/winter storm. Clerk called to confirm if I was able to make the stay, which I wasn't, and promptly cancelled the reservation because she had travelers stranded in Truckee due to road conditions and wanted to give them a room for the night. I appreciated her honesty, she communicated well and was very pleasant over the phone under those conditions and I was happy I could help other travelers caught in the travel mess!

Wonderful check in lady. Very welcoming and accommodating