Compare Ski Hotels in Reno

Housekeeping was excellent. Was worried about smoke but wasn't a problem. Had to change rooms because original room looked into interior of construction garage Had paid for an upgrade. The room we were moved to had the city view I paid for. Beautiful facility.

Everything about the resort is phenomenal

Amazing service and the personel were kind and efficient and helpful. Thank you!

We only stayed one night. The young man that checked us in was very friendly and helpful. We liked the fact you had to scan your room key to use elevator. Lived the Mountain View room. Room was clean. We did notice. Bathroom/shower area were really small and no fan. The bed itself was very soft like sleeping on a marshmallow. The pillows were awful. You only got 2 and they were lumpy and flat. Should offer at least 1 firm pillow. Funny when we were checking out we were gonna fill out the card that came with the room keys. The room had no pen or scrap paper. So we had to check out using the TV. Oh , we called to make a reservation at Gordon Ramsey restaurant. The information they wanted was ridiculous. Plus we had had to give a credit card because if we didnt attend dinner after reserving we would be charged. The food was wonderful by the way. Staff was great. Whats up with the tiny gift shops? Plus why are they closed so early. People are up late and would shop. Should open at 8 am. They need more variety as well. I probably wouldnt stay there again.

It was a very pleasant stay for me and my family. The property is on the marina and looks quite pretty to walk around. It has a mall at the walking distance, so it was fun to walk around marina and go mall.

Very friendly ans accomodating staff, good location.