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DoubleTree by Hilton Austin - University Area

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Austin - University Area

Outdoor pool, pool loungers
Lobby
Courtyard
Theatre show
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Pool

Explore the area

Map
1617 Interstate Hwy 35 N, Austin, TX, 78702
  • Moody Center
    7 min walk
  • University of Texas at Austin
    9 min walk
  • Darrell K. Royal - Texas Memorial Stadium
    12 min walk
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    13 min drive

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Accessible, Non Smoking

37-inch flat-screen TV with cable channels, TV, DVD player

1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Austin

Located in Austin (Central East Austin), DoubleTree by Hilton Austin - University Area is within a 5-minute drive of University of Texas at Austin and Austin Convention Center. .This hotel is 1.5 mi (2.4 km) from Texas State Capitol and 1.6 mi (2.6 km) from Sixth Street.

What's nearby

  • University of Texas at Austin - 9 min walk
  • Texas State Capitol - 16 min walk
  • Austin Convention Center - 2 min drive
  • Sixth Street - 3 min drive
  • Moody Theater - 3 min drive

Getting around

  • Downtown Station - 2 min drive
  • Austin Station - 12 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 13 min drive

Restaurants

  • ‪Mohawk - ‬14 min walk
  • ‪Franklin Barbecue - ‬9 min walk
  • ‪Sour Duck Market - ‬12 min walk
  • ‪Cuantos Tacos - ‬7 min walk
  • ‪Denny's - ‬3 min walk

About this property

DoubleTree by Hilton Austin - University Area

Hotel with a 24-hour fitness center, a quick walk to University of Texas at Austin
DoubleTree by Hilton Austin - University Area offers 149 accommodations with MP3 docking stations and DVD players. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 149 guestrooms featuring refrigerators and MP3 docking stations. 37-inch flat-screen televisions with premium TV channels provide entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's restaurant, The BISTRO Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Austin? This hotel has 4500 square feet (418 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The BISTRO Restaurant - This restaurant serves breakfast, lunch, and dinner.
The Bistro - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 35.00 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 22.75 for adults and USD 22.75 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • The BISTRO Restaurant
  • The Bistro

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • DVD player
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (4500 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • DVD player
  • MP3 dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night
  • 0.75 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 22.75 for adults and USD 22.75 for children
  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per stay (rates may vary)
  • Self parking fee: USD 35.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Austin University Area
DoubleTree Hilton University Hotel
DoubleTree Hilton University Hotel Austin Area
DoubleTree University
DoubleTree Hilton Austin University Area Hotel
DoubleTree Hilton University Area Hotel
DoubleTree Hilton University Area
Doubletree Hotel Austin
Doubletree Austin - University Area Hotel Austin
Doubletree University Area
DoubleTree by Hilton Austin - University Area Hotel
DoubleTree by Hilton Austin - University Area Austin
DoubleTree by Hilton Austin - University Area Hotel Austin

DoubleTree by Hilton Austin - University Area Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 504 out of 1000 reviews" "
Rating 8 - Good. 238 out of 1000 reviews" "
Rating 6 - Okay. 122 out of 1000 reviews" "
Rating 4 - Poor. 69 out of 1000 reviews" "
Rating 2 - Terrible. 67 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was fantastic and 5 star! The other areas around the hotel were a little "downtownish". Again the hotel was fantastic, the diner inside the hotel was excellent, and the room was spacious and comfortable. The Bathroom was clean and remarkable. It was a great stay! I will come back again. Thank you!
Stayed 1 night in Sep 2024

2/10 Terrible

Nelda

Stayed 1 night in Sep 2024

8/10 Good

Cynthia

Liked: Staff & service
Pricing was high. Room was comfortable but you need signage for housekeeping! On the first day, a man walked in on me saying the room showed as unoccupied, and on subsequent days there were loud knocks all down the hall with people yelling HOUSEKEEPING. Also, the sink drain was very slow to drain. I think somebody might have vomited in the sink previously. The staff was really wonderful though
Stayed 2 nights in Sep 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
I did not like paying for parking $35 per night seemed excessive. Our room had a stale odor and noises A/C unit I am usually quite easy to please. The toilet was faulty it did not flush without re adjusting the flapper. The taps dripped The odor was the main problem. Other than that the hotel was satisfactory
Stayed 2 nights in Sep 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
We stayed for two nights for a concert. We enjoyed our stay and was close to concert venue. We walked to our concert and felt safe walking there and back.
Stayed 2 nights in Sep 2024

10/10 Excellent

AMANDA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint I have is the cost of parking, but that’s Austin! Lovely hotel and staff, would definitely stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marvin

Stayed 1 night in May 2024

6/10 Okay

Seena

Travelled with family
Liked: Staff & service, amenities
Bathroom in need of repair. Water in bath came out way too hot burning my kid. The cold water didn’t work
Stayed 1 night in Sep 2024

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Steven

Stayed 2 nights in Aug 2024

4/10 Poor

Lacy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mold all over the bathroom ceiling, the water did not get hot in the shower, and the shower curtain rod was broken and the shower curtain wouldn’t stay closed. We ended up leaving early and not even spending the night.
Stayed 1 night in Sep 2024

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Room was decently clean. Staff was courteous. Parking however was not free and was quite expensive. $35 per night plus taxes and fees.
Stayed 2 nights in Sep 2024

6/10 Okay

Joe

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Road noise is very loud. Housekeeping was very loud in the mornings. The front desk staff wasn’t very friendly and parking was expensive
Stayed 2 nights in Sep 2024

10/10 Excellent

Vickie

Travelled with partner
All was good.. staff location and room was good
Stayed 2 nights in Sep 2024

4/10 Poor

Devin

Travelled with family
Disliked: Staff & service, amenities
The whole reason for staying at this hotel, was so we could walk to the concert across the street at the Moody center. I figured it would be cheaper to stay at a more expensive hotel than to stay at a cheaper one and then have to Uber there. It wasn’t until I went to check in that they proceeded to tell me that parking was $40, but that “it’s ok, we’re still cheaper than the other nearby places.” It was too late to change or do anything considering the concert would be starting soon and you also can’t cancel your reservation. When I asked the clerk on the morning shift if anything could be done about the parking, her and the other male worker both said again that “it’s kind of an Austin thing.” Definitely will not be staying in another Hilton hotel, especially this one.
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Stayed 1 night in Aug 2024

2/10 Terrible

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed over the weekend to attend a concert at the Moody Center. Biggest plus was the location to the venue. First night was fine, they accommodated our late check in (happy with the young man’s customer service). Room was okay, there is Mildew in the bathroom due to no ventilation. Second night was horrible. We were on the third floor facing the pool and there were adults sitting around the pool visiting. (Not swimming). They stayed out there until 4:30am, very loud, obnoxious, and continued to wake us up throughout the night. I walked down to the front desk to complain and grab a bottle of water at 2:30am. The young man behind the counter was extremely nice and apologetic, he told me he would address them. As mentioned above they stayed out there another two hours. The next morning, I asked Samual (front desk) what the policy was for the hours for the pool area because the guests had kept us up all night. He apologized,then said Verbatim, “ The open hours are till 10pm, but honestly, we can’t tell them to go to bed or really address this. They could be diamond members and tell us they paid to stay here or get mad. I am sorry, but there isn’t anything we could do.” Screw the other members and guests. It was extremely disappointing that excuses were made, without any concern that other guests were disrupted all night. Barely an apology. We will not be returning to this location. The overall experience does not justify the cost
Stayed 2 nights in Sep 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Austin
Stayed 1 night in Sep 2024

2/10 Terrible

Frank

Travelled with family
I find it insulting when hotels hide fees until you check in. We had two vehicles and upon check in they told us it was $35 per night per vehicle. And after tacking on a service fee(!) and tax, it is $40 per night per vehicle. Do I have the option of parking anywhere else? No. Is it an attended lot? Nope. Is it secured? Nope. Is it valet? Nope. It's just a regular open parking lot where they can scrape off some money from you and lower the amount that shows up in the Expedia searches. It's ridiculous. Our room also smelled like urine. But I'm way more disappointed about hidden, large fees.
Stayed 1 night in Sep 2024

4/10 Poor

Diana, KEMPNER

Liked: Cleanliness, staff & service, property conditions & facilities
When I was charged an additional fee for parking, expected Valet parking. Not a fee to just park in the parking lot!
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Not again
Pretty outdated for the price. Parking is extra. No descent amenities in the room and the ice machine closest to me was 3 floors away. Not a big deal until you realize their fridge is teeny tiny and you have to keep things in a cooler with ice.
Stayed 1 night in Aug 2024

6/10 Okay

Crystal

Travelled with partner
Average stay, I expected a bit more luxury from a Hilton hotel. Some cons were: overpriced food from the restaurant and the snack area, the plug-in in our bathroom didn't work, terrible lighting in the room, the front desk didn't have band-aids available, and $30 parking for an uncovered lot was a bit extreme. The location was close to the event we were attending so that was nice and the front desk worker at check-in was very nice and so was the bartender.
Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Stayed 2 nights in Aug 2024