Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall

2.5 star property

Photo gallery for Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall

Studio, 2 Double Beds, Non Smoking
Desk, free WiFi, bed sheets
Full-sized fridge, microwave, stovetop
Lobby
Desk, free WiFi, bed sheets

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Parking included
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
13858 N U.S. Highway 183, Austin, TX, 78750
  • Lakeline Mall
    ‪16 min walk‬
  • Austin Aquarium
    ‪2 min drive‬
  • Main Event Entertainment
    ‪4 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪27 min drive‬

Room options

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Austin

With a stay at Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall in Austin (Anderson Mill), you'll be within a 10-minute drive of Arboretum at Great Hills Mall and H-E-B Center. .This hotel is 6.3 mi (10.1 km) from Lake Travis and 10.7 mi (17.3 km) from Lake Austin.

What's nearby

  • Lakeline Mall - 16 min walk
  • Austin Aquarium - 2 min drive
  • Main Event Entertainment - 4 min drive
  • H-E-B Center - 8 min drive
  • Lake Travis - 10 min drive

Getting around

  • Lakeline Station - 4 min drive
  • Austin Station - 19 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Whataburger - ‬12 min walk
  • ‪Pluckers Wing Bar - ‬13 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall

Hotel in Austin with free parking
Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall offers 101 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 101 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Austin Northwest Lakeline Mall
Extended Stay America Lakeline
Extended Stay America Lakeline Hotel
Extended Stay America Lakeline Hotel Austin Northwest Mall
Extended Stay America Austin Northwest Lakeline Mall Hotel
Extended Stay America Lakeline Mall Hotel
Extended Stay America Lakeline Mall
Extended Stay America Austin Northwest Lakeline Mall
Extended Stay America Suites Austin Northwest Lakeline Mall

Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall Reviews

Reviews

6.0
Rating 10 - Excellent. 180 out of 904 reviews
Rating 8 - Good. 199 out of 904 reviews
Rating 6 - Okay. 160 out of 904 reviews
Rating 4 - Poor. 140 out of 904 reviews
Rating 2 - Terrible. 225 out of 904 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Sharon

Business traveller
Stayed 3 nights in Nov 2024

4/10 Poor

Brent

Stayed 1 night in Nov 2024

2/10 Terrible

Yvonne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm completely disappointed with this hotel. First of all the hotel was nothing like I expected. When we arrived there was homeless people in the entrance of the hotel. When we entered, I was charged for the hotel and given my key. When we arrived to the room, the room had a terrible smell, the carpet was damaged and full of stains and the room was nothing compared to what i saw in the internet. Because I was in a rush, I left for the day and when I returned to the hotel at 10pm, I regretted my decision to not walk out earlier that day. I slept with my clothes on because I was afraid the bed was infested with bed bugs, and as soon as the morning came, I left to locate another hotel to stay at for the remaining of my trip. When I checked out, I was charged for two day because I checked out pass checkout time, i was okay with that. But to be told by concierge that I will not receive a refund for my remaining time and I had to contact Expedia upset me. After speaking to a rep and learning that the hotel is not refunding me at all was a huge disappointment to me. I will never stay or recommend this awful hotel to anyone EVER!
Stayed 4 nights in Oct 2024

10/10 Excellent

grace

Liked: Cleanliness, staff & service, room comfort
Stayed 21 nights in Sep 2024

2/10 Terrible

Samantha

Stayed 1 night in Aug 2024

2/10 Terrible

Tisha

Stayed 1 night in Aug 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was gross. Floors filthy .
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2024

6/10 Okay

Jordan

Liked: Cleanliness, staff & service
There were some broken things in the room like the iron and the room seemed a tad outdated. But it was decent for the price. Staff is very friendly.
Stayed 2 nights in Jun 2024

8/10 Good

Kasi

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Kasi

Stayed 1 night in Jul 2024

10/10 Excellent

eh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Kasi

Stayed 1 night in Jul 2024

10/10 Excellent

Erika

Stayed 1 night in Jul 2024

10/10 Excellent

Donna

The management should ensure more dishes are available for the kitchen units. The room I stayed in could have been cleaner.
Stayed 2 nights in Jul 2024

4/10 Poor

Stephen, Canton

Disliked: Amenities
The floor and linens were all sticky and gross.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ediel

Stayed 4 nights in Jul 2024

10/10 Excellent

Raul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Amuldeep

Disliked: Amenities, property conditions & facilities
Found cockroaches in the room. Broken or damaged springs in bed.
Stayed 1 night in Jun 2024

2/10 Terrible

Marie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Rebecca

Travelled with family
Disliked: Room comfort
Not what was expected
Room was fair in clean. But no ice machine. Have to make your own. If you wanted extra blankets there was a cost of $10.00 each. Food vending machine was out of order. Hear another customer ask for more toilet paper. The hotel personnel tolded her she'd have to go Walmart to purchase some. The hotel was not kept up very well. Also one light bulb was out.
Stayed 1 night in Jun 2024

2/10 Terrible

william

Stayed 1 night in Jun 2024

4/10 Poor

Laurie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff at this location are doing a great job of staying positive and welcoming.
Stayed 2 nights in Apr 2024

10/10 Excellent

He

Stayed 1 night in May 2024

4/10 Poor

Betty, Carbondale

Travelled with partner
Disliked: Amenities, property conditions & facilities
Impossible to get there because of location. Kitchen had no appliances, no cups, no glasses to drink from, no ice machines. Front desk offered a ice tray for freezer. No coffee downstairs after 9am. It was actually gone by 8am and not replenished. No close enough places to get food. Felt unsafe to walk.
Stayed 2 nights in May 2024